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Store Rating and Reviews Cleveland Plasma

Homepage: http://WWW.ClevelandPlasma.Com Shop Now at Cleveland Plasma
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 40
Lifetime Reviews: 336

   


Lifetime Rating: 10.00 / 10
All Stores Avg.: 8.13
8.06 Pricing of Products and Services
9.63 Likelihood of Future Purchases
9.87 Shipping and Packaging
9.75 Customer Service
10.00 Return or Replacement
Show Reviews Read all 336 reviews below.
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mailing address:
Cleveland Plasma  
P O Box 25498  
Garfield Heights, OH 44125  
customer support email:
Chris@ClevelandPlasma.Com
phone:
1-866-651-0029
customer support:
1-866-651-0029
business hours (est):
6:00 AM-11 PM 365 DAYS A YEAR

FAX: 216-518-9968


Trust and Ethics Policy
 Cleveland Plasma Customer Reviews
Page 1 of 23sort reviews by:
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Reviews 1 - 15 of 338
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Very Satisfied
Reviewer: cmpj
Click Here to See the Profile for cmpj

10/27/09 7:51 PM
Great place to do business with. Professional, readily available (can speak to a real person immediately), great delivery company. Would buy from them again in a second. highly recommended.

Very Satisfied
Reviewer: pej
Click Here to See the Profile for pej

10/27/09 12:55 PM
I Bought a 65" Viera Plasma Panasonic. First time buying something this large on line. It was handled first rate by chris and his great staff. tracking info given promptly after it shipped which was immediate. i also like the fact that they requested fed ex to do the delivery. this means they are concerned about the way their product is shipped which means peace of mind for the consumer. 1st rate customer first all the way! i would definately buy from them again without hesitation. Good job Chris & staff.  

Very Satisfied
Reviewer: shedberg
Click Here to See the Profile for shedberg

10/25/09 1:28 PM
Cleveland Plasma (Chris) was exceptional in answering questions I had prior to buying a 54" TC-P54V10 Panny Plasma. I also had Chad calibrate the TV prior to shipping. Manna provided delivery of my set and it showed up with no problems and on time. I have since had one other question for Chris and he answered via email within minutes and on a Sunday no less! Chris was very patient and explained his return policy in detail and I was allowed to set up the set prior to signing for it to make sure all was well after delivery. I would highly recommend this store to anyone looking to buy. Absolutely NO problems and extremely helpful people with tons of customer service that you don't easily find these days. I am a lifetime client!

Very Satisfied
Reviewer: gndn
Click Here to See the Profile for gndn

10/12/09 5:04 PM
Excellent service and a very fair price. Shipping was almost immediate. I would definitely do business with Cleveland Plasma again!

Very Satisfied
Reviewer: daletex
Click Here to See the Profile for daletex

10/7/09 10:47 PM
I read and researched my electronic item for several months before deciding to buy. In most all instances Cleveland Plasma was stated as being the best company to purchase from. Cleveland Plasma also presented their reviews and technical information of the electronic equipment I had selected. That gave me more confidence that I would be pleased with their service. Now that I have the new TV I have found out that everything I had read previously was correct and true. Service and delivery were as promised. I am one happy and satisfied customer! Thank you Cleveland Plasma!

Very Satisfied
Reviewer: greenpoint
Click Here to See the Profile for greenpoint

10/1/09 1:52 PM
Bought a Samsung LN-32B550 from these folks. The perfect rating that Cleveland Plasma has is well deserved. The prices are great and the customer service is as well.  
 
I had a little glitch with the delivery (not their fault) and sent Chris an email just to provide a little feedback. In less than five minutes I get a call from him with a follow up explanation. This is what outstanding customer service is all about, making sure your customers are informed and satisfied.

Very Satisfied
Reviewer: POTOMACPIRATE
Click Here to See the Profile for POTOMACPIRATE

9/25/09 3:25 PM
Kudos to Chris and the entire staff at Cleveland Plasma. I have never felt so comfortable making an online purchase, let alone for a 54" plasma. Delivery went smoothly and the inspection process was very clear and thorough. A+ in my book.

Very Satisfied
Reviewer: Jake Ironshirt
Click Here to See the Profile for Jake Ironshirt

9/11/09 9:07 AM
Bought a 65" V10 HDTV Plasma Panasonic. First time buying something this large on line. It was handled like I would run a business. 1st rate customer first all the way! Good job Chris & staff.

Very Satisfied
Reviewer: BOBAPHX
Click Here to See the Profile for BOBAPHX

9/10/09 12:50 AM
I recently purchased a new Pioneer KRP-600M plasma monitor from Chris at Cleveland Plasma. He made the transaction quick and easy for me. He answered all my questions and helped to figure the best way to get the 600M safely into my hands. I have a perfect, and beautiful new Pioneer in my home today. I would recommend doing business with Cleveland Plasma. You won't be sorry you did.  
Thank you Chris...

This review was modified by its author, BOBAPHX, on 9/10/09 1:01 AM.

Very Satisfied
Reviewer: tomlay
Click Here to See the Profile for tomlay

9/8/09 7:45 AM
Really great seller. Bought a 65" TV and Blue Ray player. His instructions about receiving were very clear and explicit. This made sure I received a product in in great shape. His communications through out the transacation was timely and clear. I will deffinetly buy more from Cleveland Plasma in the future.

Very Satisfied
Reviewer: SethP123
Click Here to See the Profile for SethP123

9/5/09 11:10 AM
I bought an LG 50PS60. Cleveland Plasma provided a great TV at a great price. So far there have been to problems. They answered all my questions and seemed to genuinely enjoy selling TVs and other home theater equipment. I have even recommended them to my parents who are looking to buy two more TVs.

This review was modified by its author, SethP123, on 9/8/09 6:26 PM.

Very Satisfied
Reviewer: paulfess
Click Here to See the Profile for paulfess

9/5/09 10:54 AM
Bought a Panasonic TC54V10 from Chris at Cleveland Plasma ( Extreme Electronics LLC ).  
Best price I could find, service was top notch, Chris resonded promptly to an off hours email and answered my questions ( It seems there are no off hours for chris :) ) delivery was prompt and the dleivery personnel were exremely helpful. 5 star rating doesn t seem high enough. I would purchase again from Chris and will recommend Cleveland Plasma ( Extreme Electronics LLC ) to my friends who are shopping for electronics.  
Highly recommended

Very Satisfied
Reviewer: Lloyd-TX
Click Here to See the Profile for Lloyd-TX

9/2/09 1:36 PM
What more can be said - Chris, Ron and their staff are top notch folks! After months of research, last week I purchased the latest 65" Panasonic Plasma display (TCP-65V10) from Cleveland Plasma. All of their communications with me were lightning fast and accurate.  
 
I first heard of Chris and Cleveland Plasma on the AVS Forums. As I had NEVER before made a major electronics purchase from anyone not local to me, I was hesitant, but Chris' posts on the forums, plus his stellar feedback ratings here put me at ease.  
 
My order processing went smoothly, and I immediately received instructional e-mails concerning the delivery and inspection process.  
 
Manna Freight picked up the panel from CP, and it arrived in Houston pronto. A third-party delivery service delivered it to my home yesterday afternoon, undamaged and in perfect condition.  
 
I could NOT be more pleased with the entire transaction. I will be doing more business with CP in the future, I am certain.  
 
Thanks once again, Chris and Cleveland Plasma!

Very Satisfied
Reviewer: huitlaco
Click Here to See the Profile for huitlaco

8/24/09 1:37 PM
I Bought a Samsung UN55B8000 from Cleveland Plasma, this company is definitely customer oriented. The delivery company contracted is the best (A+), the package and T.V. arrived intact; smooth and on-time delivery. Cleveland Plasma you've won a loyal customer. Thanks!

Very Satisfied
Reviewer: brannicj
Click Here to See the Profile for brannicj

8/14/09 8:55 AM
Bought a LG 42LH90 from Cleveland Plasma in July and love the TV. Cleveland Plasma is very accommodating to us Canadian buyers and the shipping went smooth and quick. Thanks guys!

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