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"In October 2012 I ordered a PC motherboard from the CircuitCity branch of TigerDirect. They sent the wrong model and would not accept a return. I called and was told they did not have the model shown on their site that I had ordered. After much debate with their employee, he said a return authorization number would be emailed to me. Nothing was sent. I called again and was told it would be sent soon. I never received a number or address for sending the product back.
I thought any reputable company would accept a return of the wrong product."
"I ordered a mobile hotspot for my son for Christmas and then when I checked later on the status later, I discovered it was on backorder. I was never emailed about it so I could order something else to arrive by no later than Jan 3, 2013."
This review was modified by patodoms on December 30 2012 06:37:55 PM
"Very good for x-mas shopping and nothing but excellent reviews from me. A very good website to navigate and helpful suggestions really educate you and point you towards what you need to buy to really use certain products correctly. Like a mini amazon.com which is high praise from me."
"I was trying to order a tv from Circuit City and had so much trouble at check out. As this was a 24 deal I had to get this done tonight. I spoke with chat online for a while but they could not help me so I called in on the support line. It took a while but I was helped by the assistant, he was very understanding and stayed with me all the way offering me suggestions to get the order through. My problem was shipping costs, he made sure that he took down my email address and order number and noted on my account that I would be paying the full cost but the shipping would be deducted manually after I made the order. He gave me his extention number and told me to call back in 2 hours to make sure the deal went through. It did not go through so he placed me on hold to speak to another department. During the wait I tried a different card and thankfully the order went through!!! I thank the assistant for being patient with me and helping me to the best of his ability. I have used Circuit City many times for electrical items and have been very pleased with each and every item I have purchyased from them. Online shopping works for me as I was able to get a great deal as well as acrue points on my online shopping account, a win win situation!!! Thanks again and keep up the good work!!"
"My order was shipped promptly and arrived as advertised. Item was intact and works properly. Am very happy with the service I received from Circuit City."
"I recently bought a media card reader. I have to say all I did was take the card from my camera and entered it to the reader then plugged the reader to my computer. My computer read it immediately. This was so simple and it worked. I was very happy with my purchase and the use of the product."
"In October 2012 I ordered a PC motherboard from the CircuitCity branch of TigerDirect. They sent the wrong model and would not accept a return. I called and was told they did not have the model shown on their site that I had ordered. After much debate with their employee, he said a return authorization number would be emailed to me. Nothing was sent. I called again and was told it would be sent soon. I never received a number or address for sending the product back.
I thought any reputable company would accept a return of the wrong product."