Cigarliberty.com Reviews - cigarliberty.com Ratings at ResellerRatings

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cigarliberty.com
Rating 10.00/10 4 reviews

10.00/100
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All Customer Reviews (4)


Rating 10/10 5/5
modified review posted Apr-04-2013

"It was a great experience the customer service REP was polite and very knowledgeable answered all my questions and cigars were delivered on time as promised and packaged properly. I would definitely order again"

modified review reply posted Apr-07-2013

cigarliberty-official, Cigarliberty.com rep has responded

“Thanks Mike, we really appreciate you taking the time to review us!”

Rating 10/10 5/5
modified review posted Feb-26-2013

"Good prices, delivery on time. I highly recommend CigarLiberty."

modified review reply posted Mar-03-2013

cigarliberty-official, Cigarliberty.com rep has responded

“Thanks Greg!”

Rating 10/10 5/5
modified review posted Jan-22-2013

"I recently ordered a box of cigars.I quickly made my offer on 1/9/13 and waited anxiety, you guys contacted me through email within hours stating you needed 24hrs to review my offer and you also needed my address for shipping purposes. On 1/10/13 I received an email stating I was going to be getting a call on 1/11/13 by a customer service representative to complete my order over the phone and what time was best for me to receive the call. On 1/11/13, I received the call ! The transaction went very smooth, the representative expressed concern on shipping the cigars in a timely manner without putting the cigars at risk of being damaged in anyway. He offered me a cheaper price on the 2 day air shipping and a request for a signature on delivery. Then he also made sure to hold them till Monday and ship them that day ,so the cigars wouldn't sit on Sunday !! Shortly after the call I received an email with a invoice showing my recent order and a tracking number. On 1/16/13 morning I received an email reminding me my order would be delivered that day. The box came nicely labeled fragile and the contents were safety package inside as well. I have never had such great customer service with any of my cigar purchases,Cigar Liberty put me first . Im very very pleased with my order and your remarkable service, you truly put your customers first. Your Reps level of concern for keeping the cigars safe and shipping them in a timely manner without putting them at risk of drying out is remarkable as well!!! I will highly recommend you guys to my fellow BOTL!!!"

modified review This review was modified by CigarAficionado on January 22 2013 06:32:57 PM
modified review reply posted Jan-23-2013

cigarliberty-official, Cigarliberty.com rep has responded

“Thank you and we're glad you were Very Satisfied with your experience with us at CigarLiberty! We'll be sure to let the rep, who handled your order, know about your kind words. We take pride in our service. Thanks again for choosing us and we look forward to doing business with you again!”

Rating 10/10 5/5
modified review posted Jan-08-2013

"I have just received my third order from Cigarliberty, having discovered the business a few months ago. The service of Robert and is staff is fantastic. The price-point is great and delivery is within a week or less (to Canada). I highly recommened Cigarliberty."

modified review reply posted Jan-11-2013

cigarliberty-official, Cigarliberty.com rep has responded

“Thank you for the positive feedback Simon!”

 
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