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Full Rating Profile
  • Rating 9.23/10 88 reviews

    9.23 / 100
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    Christeli.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • Christeli.com contact information

    • Address: 5000 Old Buncombe Road • Greenville, SC
    • Contact: CustomerService@Christeli.com
    • Phone: 1-800-613-4193
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 7.80/10 7.80/10
    Chance of future purchase: Rating 9.03/10 9.03/10
    Shipping & packaging: Rating 8.94/10 8.94/10
    Customer service: Rating 9.39/10 9.39/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 88 Customer Reviews

Rating 10/10
5/5
modified review posted

"I have been sleeping on my Briella mattress for 3 months now, and I am very happy. As a side sleeper with arthritic joints I have trouble sleeping through the night and wake up with sore shoulders. The Briella has eliminated that soreness. Very comfortable with the right balance of softness and firmness. I am happy to recommend it."




Rating 10/10
5/5
modified review posted

"My husband and I are absolutely delighted with our Christeli memory foam mattress. We are getting the best nights sleep ever, and wake refreshed with no more aches and pains. we were nervous about buying such an important item on line, but the customer service representative was very helpful and knowledgeable. we chose the King Luxe Estate natural foam and there was no odor from this when it was unrolled, we were able to sleep on the bed the same night. We have no reservations recommending this company,s products and they really do live up to their claims of comfort and durability. There is no transference of movement, and I am able to sleep soundly on my side of the bed without disturbance. My Husband has stopped tossing and turning which has been a problem in the past. We LOVE our Christeli bed and recommend it to all our friends."


Rating 10/10
5/5
modified review posted

"I purchased the Charelston mattress in the beginnig of 2014. Best decision I ever made. I researched for months and months on a quality memory foam mattress. The Temperpedic brand is so overpriced. I found Christeli and I knew this had to be the one. I love that the company is based in America and that all their products are made in the USA. When you order your mattress you have to wait for them to build it. Every mattress is built specific to order. I purchased a California King mattress along with the bed frame. I don't wake up during the night. I don't find myself tossing and turning. The product you get with Christeli for the price you pay is second to none. I would recommed this mattress to anyone!!"


Rating 10/10
5/5
modified review posted

"We had checked every mattress store in our area as well as some furniture stores in looking for an adjustable bed. We got prices that ranged from $5,000+ to over $8,000. Then we found Christeli on line, We've had our bed almost three months now and we love it. Great price - greater quality."


Rating 10/10
5/5
modified review posted

"I purchased the Charleston Queen mattress and couldn't be happier. Ordering was easy, delivery was on time and my salesperson couldn't have been more helpful. Moreover, I wake up refreshed, not reaching for the snooze button feeling like I've been in battle all night. The mattress is a real winner!"


Rating 4/10
2/5
modified review posted

"The customer service department at Christeli is very supportive and understanding. I truly appreciate their gracious assistance."


Rating 10/10
5/5
modified review posted

"I am big so I went in for a king size bed from Christeli and I have never regretted for this decision. This mattress is built on the latest technology; no metal springs but soft and yet firm. With a guarantee of at least 15 years, I don't think I would bother to replace this luxurious mattress. Mind you, this mattress came with a free metal support foundation; it is solid, no squeaking, no turns, firm support. And it is affordable too. Try Christeli mattresses and experience real luxury. "


Rating 10/10
5/5
modified review posted

"We purchased a Queen Madeline mid- Jan. and had our best sleep ever for the last 4 months. It took about four days to get comfortable with the foam, but would not trade it for any other mattress we've ever owned. I arrived much sooner than expected, was easy get on the bed, and was everything promised. Christeli understands great customer service. I high recommend this product and this company "


Rating 10/10
5/5
modified review posted

"Love the mattress! Love the sleep! So glad that I ordered this mattress. "


Rating 10/10
5/5
modified review posted

"richard f. rankin,usn,ret. my wife bought me my christeli bed because im disabled and have back problems, and i love it when im in bed i dont hurt and i can relax. im so thankful that she found this bed for me. "


Rating 8/10
4/5
modified review posted

"We purchased the King Palais Grand Royale Mattress and we love it. It is like sleeping on clouds. We no longer have back pain since we started sleeping on this mattress. Very comfortable. "


Rating 10/10
5/5
modified review posted

"I purchased the St regis full size mattress and full size frame. It is extremely sturdy. The bed is very well made. The price is beyond competitive. Mail ordering a mattress was risky however this was worth the risk."


Rating 10/10
5/5
modified review posted

"Bought the Tiffany King size bed and love it. Had a Serta Sleeper and this bed rocks that one! Very comfortable. Customer service was great. Shipping was fast and free! "


Rating 10/10
5/5
modified review posted

"We purchased the Queen Charleston Christeli mattress and it is absolutely amazing! At first it was a little hard but after a few days it began to soften and it is purely amazing!"


Rating 10/10
5/5
modified review posted

"This is the best mattress that I have ever owned. My wife and I used to wake up in the morning tired and stiff from our old mattress. But now with our new Tiffany by Christeli we wake up refreshed and with no stiffness . The people at Christeli were great to work with and helped me pick out the right mattress for us. The mattress came easy to handle and was easy to set up. I would recommend to anyone to buy a mattress from Christeli (the quality is there)."