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"The goods were faulty (and borderline fake) on arrival. Only accepted the goods back for refund once we appealed to Paypal, now they have the goods and are trying not to refund due to it being "almost six months" (we shipped by boat as opposed to air to save money, as it was OUR OWN COST). All this despite the fact they agreed to refund. I will be on every consumer site I can find to push people away from these jokers."
"I ordered the product. The thing is not working as it should. Customer Support explains that it is a cheap thing, and they are sorry. According to the theirs logic everything is correct.The worst experience ever!!!!"
"Very very disappointed with the e-cigarettes I have bought from Chinabuye.I have made 3 different purchases and each one has been faulty. When I have asked for replacements their response has been "You spend $30 US and we will give you $5 item" My last order was for a better Quality e-cigarette with 2batteries and pre-filled cartridges,hoping better quality will work.Well guess what,one battery is completely dead and pre-filled cartridges are empty.They are a complete rip-off and don't honour their replacement policy.They tell me "All items checked before postage" What garbage.I do not advise anyone to buy from Chinabuye. I gave honest feedback and of course it was not published."
"They are incompetent when it comes to defective products and you want a exchange or your money back, you cease to exist to them. "
"I ordered $180 worth of goods on 9th September, paid for DHL. By the 27th they finally sent out my package - or so I thought. When I recieved it, only half of my package was in there, with the other half coming via HK Post because they "miscalculated" postage. Its now the 10th of December and the package hasn't even reached my country, nobody knows where it is. Paypal wont even let me open a dispute because its been more than 45 days since i've paid. I contacted HK post & they told me the sender refused to co-operate so they couldnt open an enquiry as to where the item is.I continually ask for a refund or for them to send my items again - any decent business would be MORE than happy to OFFER a refund or replacement. EVERYDAY I email this company and they NEVER have any answers other than "wait 1 more week" They offered me a 2% discount on my next order and said if I pay $55US they will post my items again. I have stated time and time again all I want is a refund to cover my unrecieved goods ($102) so I dont have to deal with them again and they REFUSE to provide me with a refund - instead keep offering me $20 gifts from their reward page. This company is THE WORST. I suggest NOBODY bother with them, their customer service is terrible, over 2 months + 100 messages later and they still fail to provide me with basic customer service - THEY sent my items via HK Post when I PAID FOR DHL WITH INSURANCE, THEY should be reimbursing me for the loss of my product - or at the very least - sending it out via DHL since it's what I paid for."
"I had the grave misfortune to buy a substantial order from this company. I ordered on 9/29/2012 and it arrived FINALLY on 11/20/2012 (nearly 2 months later). I contacted Chinabuye numerous times and each time was rudely told to "be patient". By the time I received the products, most of my customers had cancelled their orders and I am left holding the goods.This was very poor and shoddy service from Chinabuye "
"We've been a DropShip customer with ChinaBuye .. for couple of months. We have made alot of orders till our customers stared complain about missing part defective and so .. when we tried to contact ChinaBuye they told us to send the items back so they could check it by themselves .. WOW!! sending from USA to China item cost $3-$20 each time, that will cost us more than we get in a month.. so we decided to refund our customer as a part of keeping them with us and change the vender (ChinaBuye) to another one who care about his customers and a ware of keeping the ruptation glowing what ever it costs. One of our customer has ordered more than one item and got them all but one item is missing .. when we contacted them they told us to upload a picture for the MISSING ITEM!!! unbelievable as a customer i'll rather pay more to a Seller in my country than putting my money with people hard to catch them.. Please don't try them .. when you get something you can't return it back what ever is happened.. really unfair.."
"Chinabuye is getting me rich!There's some little details on a few products, but I'm using their dropship service and I'm getting real good money for my self :D"
"I am from srilanka. My first online transaction was with chinabuye. I am very happy to say it was a pleasent. I bought a mosquito repeller. It was only $2.68. It is very cheap price. I choose free shipping method. I received it within 12 days. It is too unbelievable. Product quality was high. Works well. Received it well, was packed in bubble bag securely. Thank you chinabuye for your great service "
"This was my first purchase at Chinabuye site. As I live in Brazil, I was afraid of not receiving the products, but I decided took the risk and trust the site. The waiting time to receive the products was a bit long (almost one month), but I got all the products, some of them as thought they were, and others better than I expected. I recommend specially the e-cigarettes SKU 32635, the refill cartridges SKU 31508W and the pendan watch Owl shape SKU 43962. Products good and incredibly cheap! I have already received the products of a second purchase and I`m waiting the arrival of a third one, and I really intend buy more! my next purchase must be the video glasses, but I wish the site offered other forms of payment besides WU and Paypal, because they both uses to complicate the payments. I suggest the Brazilian sites Pagseguro and/or MercadoPago."
"the best the best the best the best the best the best"
"Save your time and money and use another dealer. It is amazing how wrong they threat their customers. No support, no feedback and as usual, when worse comes to worse - there is no shipment and you can talk to the wall. So do yourself a favor and neglect this shop."
"Hi there! I want to share my Chinabuye.com shopping experience. 05/05/2012 I had ordered a 5 pcs "New Transparent Solar Power 8 Digits Touch Screen Keypad Calculator - Random Color" SKU:15071Order was shipped 08/05/2012. And I had received it 05/06/2012. All item was double packed and all in a good condition. Why do I order this calculators at ChinaBuye.com? because its price was $ 2.58 for 5 psc order. At other online stores price for this item $6-8. "
"Excelente pagina web para compras, los productos son excelentes, pero me gustaria que hicieran mas ofertas para todos los miembros, gracias por sus servicios"
"I made several purchases on this site and got them all. Items are posted quickly and well packaged. Logically, I live in Brazil as the time of delivery may vary but never exceed two months. Even bought a tablet and received in perfect condition, great product, also bought one for my boyfriend and also very well packaged and arrived quickly. I recommend buying the Chinabuye."
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