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Store Rating and Reviews Chillout Games

Homepage: http://www.chilloutgames.co.uk
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 5
Lifetime Reviews: 86

   


Lifetime Rating: 9.94 / 10
All Stores Avg.: 7.80
8.50 Pricing of Products and Services
9.00 Likelihood of Future Purchases
9.50 Shipping and Packaging
10.00 Customer Service
0.00 Return or Replacement
Show Reviews Read all 86 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
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Priority Next Day
Standard Next Day
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2-3 Day Delivery
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Require User Registration
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Customer Info. Confidential
Customer Support
RMA Required

mailing address:
Lansdowne House  
792 Wilmslow Road  
Manchester  
M20 6UG  
United Kingdom
customer support email:
sales@chilloutgames.co.uk
phone:
44-161-286-2722
customer support:
44-161-286-2722
business hours (est):
9:00am - 6:00pm Mon-Fri  
9:00am - 4:00pm Sat  
Closed Sun

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 Chillout Games Customer Reviews
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Reviews 1 - 15 of 86 1 | 2 | 3 | 4 | 5 | .... | 6   Next Page
Very Satisfied
Reviewer: Chris1492 (1)
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9/2/08 3:27 AM
Ordered three PS1 games from this store, after seeing their gameplay videos on YouTube (VERY handy - why doesn't everyone do that?).  
 
Games came a couple of days later. I've never bought used before, so was initially wary, but discs in mint condition and boxes wrapped in celophane - all worked fine.  
 
I'm starting to collect classic PS1 titles, and this will probably be my supplier of choice. They even emailed me with links to game guides, so I'm guessing these guys are actually real gamers...  
 
Can definitely recommend them, and will use them again.

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Very Satisfied
Reviewer: reverandmary (1)
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8/27/08 1:45 AM
Probably the best second hand games store I have ever usedi in over 20 years of buying console games. Service was ultra fast, emails polite & friendly, and when games arrived they were very well packed, clean and virtually mark free. Absolutely superb, will definitely use again.

Very Satisfied
Reviewer: mccluskey1983 (1)
Click Here to See the Profile for mccluskey1983

6/25/08 8:09 AM
This isn't the first time i've used Chill Out Games and i doubt it will be the last. The games are in mint condition and are delivered very fast. No complaints from me whatsoever and i would recommend them to any one looking for oder games.

Very Satisfied
Reviewer: hugnickj (1)
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4/4/08 1:21 PM
1st class customer service and the games in superb condition. I have used before and will continue to do so in future.

Very Satisfied
Reviewer: phran (1)
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4/1/08 9:53 AM
Impressed by efficiency ,condition and choice.

Very Satisfied
Reviewer: sigil5 (1)
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2/20/08 8:16 AM
Fantastic customer service. This is the only company I buy my PS2 games from. They are quick, reliable and if I have a problem they are prompt and provide a personal genuine customer service which I value very highly. Their games are cheap, but they are of the highest quality, I have never had a bad quality game from them. In fact, I have had worse quality discs new. Their name says it all really, shopping with them is a relaxing experience. Highly recommend.

Very Satisfied
Reviewer: hpepper (1)
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11/6/07 4:33 AM
I was sent a dispatch email the same day I placed the order (Mon). As they were sent 1st class I was a little worried when they had not arrived by Fri. E-mailing Chillout games I was impressed with their quick response and the knowledge they had - they told me when they would be able to report the parcel lost to Royal Mail and what I could do until then. This was all phrased in a friendly manner. The parcel 'arrived' Friday afternoon - though I was unaware as I was at work. I collected it Saturday & the posting date on the stamp matched the dispatch date I was given.  
Despite Royal Mails delay, I have found Chillout Games to be friendly & professional - with what would have been a very quick delivery (without the Royal Mail strike backlog). They seem very willing to help the customer solve problems without being accusing, condescending or making you feel like you are making an unnecessary fuss.

Very Satisfied
Reviewer: BeboAlberto (1)
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9/24/07 3:32 PM
I'm very satisfied! The game I bought is like new; excellent packaging and instruction booklet, no one single scratch on the cd surface. It works perfectly. I received it in my mailbox in Italy in 6 working days from the order by air mail. Alberto  

Very Satisfied
Reviewer: marianthi (1)
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2/9/07 2:03 AM
Very fast service. I will definitely buy again from this store.

Very Satisfied
Reviewer: tfower (1)
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1/29/07 6:10 AM
easy to order, good prices, free postage and game arrived next day - excellent service.

Very Satisfied
Reviewer: samos (1)
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1/17/07 3:53 PM
does exactly what it says on the tin, excellent service

Very Satisfied
Reviewer: suzieq1521 (1)
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1/10/07 1:39 PM
I will be using chill out games again, a very fast and friendly service, plus e.mails to confirm each step, thanks paul i rate you as a great site.

Very Satisfied
Reviewer: javadudd (1)
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1/4/07 4:13 PM
Good item looked and packaged as new.  
Arrived in time for xmas.  
Great price as well.

Very Satisfied
Reviewer: greeny420 (1)
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12/15/06 10:30 AM
quick and hassle free game arrived nextday would use again keep up the good work.....enough said

Very Satisfied
Reviewer: 2571bruno (1)
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12/14/06 10:04 AM
ordered two games which arrived 24 hours later. very fast service, and the games are as new. very pleased and glad i found this company. will be useing them again. highly recommended. thankyou.


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