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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.81/10 59,326 reviews

    9.81 / 100
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    Chewy.com is a merchant member
    Chewy.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,877 merchant members.
  • Chewy.com contact information

    • Address: 200 SW 1st Avenue #810
    • Contact: service@chewy.com
    • Phone: 786-320-7111
    • Customer Support: 800-67-CHEWY
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 8.30/10 8.30/10
    Chance of future purchase: Rating 9.55/10 9.55/10
    Shipping & packaging: Rating 9.43/10 9.43/10
    Customer service: Rating 9.66/10 9.66/10
    Return/Replacement policy: Rating 9.80/10 9.80/10

All 59,328 Customer Reviews

Rating 10/105/5
modified review posted

"quick delivery, best price"



Rating 10/105/5
modified review posted

"No issues. Well packaged and delivered quickly!"

Rating 10/105/5
modified review posted

"always enjoy the quick. service "

Rating 10/105/5
modified review posted

"WOW - I was surprised that it was delivered so quickly. So glad that I found them and I will be using them for my monthly food supply for my Great Dane."

Rating 10/105/5
modified review posted

"Reliable service with quality products."

Rating 10/105/5
modified review posted

"Order was easy to make and came promptly"

Rating 6/103/5
modified review posted

"The 3 stars are based in our delivery experience, we were told the food was going to be earlier than what it did. We are still trying the food with our dog to see if its going to work for her. She is very allergic and we are hoping that this food is the it food for her condition. "

Rating 10/105/5
modified review posted

"The shipment was delivered to my door within three days; convenient and fast. "

Rating 10/105/5
modified review posted

"Sent replacement after I ordered the wrong thing... my mistake, but you paid shipping! Thanks so much!"

Rating 10/105/5
modified review posted

"Product was everything I hoped it would be. Litter stays in the box... No more mess!"

Rating 10/105/5
modified review posted

"the young lady was very helpful was kind and knew about the item I was looking for, I have been with happy all the items I ordered, got them in very short time, too thank you "

Rating 10/105/5
modified review posted

"Easy to order, received in only ONE day, well-packaged! Set up auto-shipment for free shipping. Very satisfied."

Rating 10/105/5
modified review posted

"my family has ordered from here for over a year now and we are always happy with the service."

Rating 10/105/5
modified review posted

"Chewy.com never disappoints! "

Rating 10/105/5
modified review posted

"easy to navigate website. Order came very quickly."