59,985 stores
1,896,313 reviews
Over 250,000 shoppers online now
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.
Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
9,457 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Chewy","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","store_rating":"9.81","total_reviews":"9457"}, "store");)
Share your shopping experience and interact with
1,986 participating stores,
write a review!
Follow us & win cool gear: 
Rating
Full Rating Profile
Visa / Mastercard
American Express
Discover
Money Order
Check
Wire Transfer
UPS Ground
International
2-3 Day Delivery
Online Ordering Tracking
Require User Registration
![Share](javascript:share_rating({"review_body":"Quick delivery and very reasonable prices. Would order from Chewy again. In fact my dog would insist on it!","link":"http:\/\/www.resellerratings.com\/store\/Chewy\/review\/3052367#comment3052367","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","username":"reetschang","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My order arrived very quickly. I will certainly use this site again.","link":"http:\/\/www.resellerratings.com\/store\/Chewy\/review\/3052243#comment3052243","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","username":"collar723","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They sent me one order and charged me for two orders. They refunded only some of what they charged me.","link":"http:\/\/www.resellerratings.com\/store\/Chewy\/review\/3052241#comment3052241","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","username":"cha7252","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The poop bags are great. I personally don't like the scent--it's a little over powering. But worth putting up with it for the bags. Maybe you could make two kinds of bags--scented and unscented.","link":"http:\/\/www.resellerratings.com\/store\/Chewy\/review\/3052219#comment3052219","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","username":"leichtman-18167","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The only complaint I have is when I place an order I use my bank card visa and for some reason part of the charge hits my bank twice. While the incorrect amount stays as a "processing" status and ultimately goes to the correct amount it would be nice if it just appeared as the correct amount.","link":"http:\/\/www.resellerratings.com\/store\/Chewy\/review\/3052205#comment3052205","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","username":"diane_milla","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The candy I ordered arrived quickly and was what I ordered.","link":"http:\/\/www.resellerratings.com\/store\/Chewy\/review\/3052169#comment3052169","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","username":"claudeaton","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very prompt. Outstanding customer service on a previous order - would use again.","link":"http:\/\/www.resellerratings.com\/store\/Chewy\/review\/3051993#comment3051993","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","username":"bookprocurements","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Chewy's shipped the 28 lb. bag of Van Patten's Limited Ingredient Diet dry food quickly and securely in a heavy-duty cardboard box. No problems!","link":"http:\/\/www.resellerratings.com\/store\/Chewy\/review\/3051969#comment3051969","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","username":"Strawberry_Joe","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I can always count on Mr. Chewy to come through. Never disappointed.","link":"http:\/\/www.resellerratings.com\/store\/Chewy\/review\/3051943#comment3051943","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","username":"slncls","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My dog has allergies and has to have special food which isn't available in any of the stores around here. When I forget to preorder, Chewy gets it to me in 2 days. ","link":"http:\/\/www.resellerratings.com\/store\/Chewy\/review\/3051635#comment3051635","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","username":"lindale1948","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I like the products and delivery service offered by Chewy; although they tend to charge the same or even more for "brand name" products.<br><br>However, I did find a "no name" brand from Chewy which is actually better quality and cheaper pricing than other "no name" brands found in retail\/grocery stores.","link":"http:\/\/www.resellerratings.com\/store\/Chewy\/review\/3051453#comment3051453","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","username":"wally_donikowski","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"placing order was very easy. order was shipped very fast and arrived in very good shape. Price was lower than any I have seen. Will order again.","link":"http:\/\/www.resellerratings.com\/store\/Chewy\/review\/3051435#comment3051435","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","username":"dennistl","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Quick service, easy to track. I will order again very soon.","link":"http:\/\/www.resellerratings.com\/store\/Chewy\/review\/3051425#comment3051425","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","username":"mrymorder","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I use Chewy.com for all my pet food needs and am very satisfied with their selection and prompt shipment.","link":"http:\/\/www.resellerratings.com\/store\/Chewy\/review\/3051419#comment3051419","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Chewy.jpg","store_name":"Chewy.com","username":"rubbel","rating":"5"}, "single");){kind=link}
"Amazed at how quickly our box came, and in such great condition! Proof is the "Wild Cravings" treats - they are very soft (no grains) and break up very easily ... This is the first time they weren't pulverized by the time they arrived. I don't think any of them were broken. We hardly recognized them in their original shapes! (Baby loves them anyway!)"