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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 200 SW 1st Avenue #810
    • Contact: service@chewy.com
    • Phone: 786-320-7111
    • Customer Support: 800-67-CHEWY
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.43/10 8.43/10
    Chance of future purchase: Rating 9.31/10 9.31/10
    Shipping & packaging: Rating 9.12/10 9.12/10
    Customer service: Rating 9.32/10 9.32/10
    Return/Replacement policy: Rating 9.86/10 9.86/10

69,175 Customer Reviews

Rating 10/10
5/5
modified review posted

"Quick and just what I wanted!"


Rating 10/10
5/5
modified review posted

"Love the free and timely shipping. "


Rating 8/10
4/5
modified review posted

"I ordered several things - three of the four had great shipping time. The only product that was delayed was Nature's Logic rabbit canned formula; it had to be shipped from a warehouse in NV. It would have been helpful if there had been some kind of note on the product web page regarding availability, e.g., "This product may take longer to be shipped due to limited availability" or something or other. It's important to let customers know BEFORE they make the purchase that there could be a delay, rather than *after* they make the purchase. What if I needed that food sooner than later? I ordered the food on a Weds and it didn't arrive until the following Thursday. Other than that, I'm very satisfied with Chewy, I recommend it to others - great prices!"


Rating 10/10
5/5
modified review posted

"Very easy to order and on time delivery"


Rating 10/10
5/5
modified review posted

"It was fantastic not only amazing deals but super fast. Free shipping couldn't be more please out with petsmart in with monthly chewy "


Rating 10/10
5/5
modified review posted

"This was my first purchase with Chewy.com and was quick and easy. Price was comparable to local retailers. I have signed up for automatic delivery so only time will tell how satisfied I will be"


Rating 10/10
5/5
modified review posted

"Easy process to order. Cheaper than local stores with shipping. Don't have to lug dog food from store to house."


Rating 10/10
5/5
modified review posted

"Items I wanted were in stock. Fast and free shipping! Will definitely return."


Rating 10/10
5/5
modified review posted

"Great and fast service. I will purchase from them again. Have recommended them to friends. Love the verity. "


Rating 10/10
5/5
modified review posted

"This was a great product for a great price."


Rating 10/10
5/5
modified review posted

"Received merchandise in two orders but everything was received in good condition."


Rating 10/10
5/5
modified review posted

"Very easy to use and fast delivery "


Rating 10/10
5/5
modified review posted

"Was a great first experience on our first order"


Rating 10/10
5/5
modified review posted

"Order was filled accurately and received promptly. Highly recommend and would order again."


Rating 10/10
5/5
modified review posted

"Very pleased and will be buying more stuff off of chewy.com
"


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Chewy.com is a merchant member
Chewy.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,866 merchant members.