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Full Rating Profile
Chef's ResourcCoupons
    • Address: 22732 Granite Way, Suite B Laguna Hills, CA 92653
    • Contact: n/a
    • Phone: 866-765-2433
    • Customer Support: n/a
    • Business Hours: 8:00 AM - 4:30 PM Mon-Fri PST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

1,156 Customer Reviews

Rating 2/10
1/5
modified review posted

"I purchased picnic basket for surprise trip with my husband. Their website stated at the time of my purchase that it was 'in stock.' After several days, it hadn't arrived so I emailed them but I never received a response. Next, I called them. They didn't know where it was because 'it should have been there by now,' but said they'd research it and call me back and regardless, I should have it by the following week. They never called me back. After another week and still no picnic basket, I called back and they said it was 'on back-order' and wouldn't be here for 4 more weeks. Yet, their website still has it listed as 'in stock.' They lacked follow-through and never apologized for the inconvenience they caused me. They still have the same picnic basket listed as 'in stock' but are telling me it's on a 4 week back order. I feel like this is dishonest. Overall, this was a very bad experience. I will never buy from them again. "

modified review This review was modified by kevlau on April 09 2014 05:10:00 PM


Rating 2/10
1/5
modified review posted

"I ordered a knife online from this store as a gift for my brother in law. The next day I received an email from Chef's resources stating that the item was out of stock (so why doesnt it say that on the website) The email left the space blank where it was stated when the item would be in stock. I replied to the email asking for clarification and recieved an identical email with the missing data again the following day. I tried to call the store and was continuously re-routed and was never able to speak to a representative. I emailed back with my phone number and immediately they called me back. I asked when the knife would be in stock and they told me a date that would require overnight shipping for the gift to arrive on time. They would not accommodate me so I had to cancel my order. My issue is that the store made a mistake and not marking the item on the webpage as out of stock and then the glitches with the emails and overall bad communication."

modified review This review was modified by jayhookerimages on February 07 2014 09:32:22 AM

Rating 10/10
5/5
modified review posted

"I ordered the 9-Piece Victorinox Forshner Knife Roll Set earlier this week and my order arrived today. Very good prices, fast shipping, and quality products. Will be ordering from again."


Rating 2/10
1/5
modified review posted

"Still haven't delivered product from X-MAS 2012"


Rating 10/10
5/5
modified review posted

"My husband placed an order for a Christmas gift, and the company knew it would not be able to get the order to us by Christmas. Someone from the company called us and warned us of this. He apologised and even sent a gift with the order. I have never had such good customer service before from any company. In the future, I will buy from Chef's Resource as my preferred kitchen store because they are so honorable and thoughtful."


Rating 2/10
1/5
modified review posted

"I ordered a gift for Christmas on December 13. I received an email on the 22 that the item was not in stock, but would be available shortly. Although disappointed i kept the order in place as it would only be a few days late in delivery. Today is February 8, and not only do I still not have the order, but there is no returned e-mail, and now no one is answering the phone. You would be better served looking somewhere else."


Rating 10/10
5/5
modified review posted

"Chef's Resource appeared to have difficulty getting the item(s) that I ordered back into stock. My Le Creuset Dutch oven, tea kettle and oven mitt were delivered on Jan 21 exactly as I ordered them. I had ordered them for myself (not for a gift) so the delay was not a problem. I definitely would order from Chef's Resourse again. "


Rating 10/10
5/5
modified review posted

"Very pleased with the vegetable peeler, (dishwasher safe, good hand gripe, blade always stays sharp) had one previosuly (4 years) but lost. "

modified review This review was modified by 1hillsherry on January 25 2013 12:10:49 PM

Rating 10/10
5/5
modified review posted

"This purchase was managed well and priced very competitively. I would do business with you all again!!"


Rating 10/10
5/5
modified review posted

"Ordering from Chef's resources was a very pleasant experience. The items I ordered were fully described and the prices were very fair. Shipping was quick and complete (all in one carton). I definitely would order from this company again and have told friends and neighbors too. "


Rating 10/10
5/5
modified review posted

"Loved the quality of these bowls"


Rating 10/10
5/5
modified review posted

"I ordered wine glasses online and received them ingood condition a few days later"


Rating 10/10
5/5
modified review posted

"Nice pan---great service!"


Rating 10/10
5/5
modified review posted

"I bought twos AL-Clad sauce pans. Very happy with the ease of navigating and purchasing items at web site. Price was reasonable. Free Shipping helped confirm my purchase decision. Very quick service and fast shipping."


Rating 6/10
3/5
modified review posted

"Have waited a week for our pepper shakers to arrive -- and still no delivery. Thus, haven't had the opportunity to see or use the product."


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