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"I have been trying to get in touch with someone through both email and phone for almost a week with no response. This company is horrible. Never will I recommend purchasing from them. I plan on bashing them on social media so other's don't experience this."
Sent me an empty package
"Waited a week an a half for an empty package. I guess they are so worried about sendimg out adds for other people they forgot to put the item in the envelope. I got a sticker too. Yeah I'm going to give them free advertising. NOT! Paid $25 for a magazine for my SIG P290 and never got it. Got my empty envelope on a Saturday so I guess I have to wait til Monday until I can even talk to anyone. You have to wonder what level of incompetence one has reached to forget to send the customer their item. I guess I should have checked their ratings here before I ordered. No wonder their ratings are so terrible. They need to give it up. Never order from these people. "
Ammo is ****
"Bought lots of ammo and it misfires, jams, damn it! They refuse to give a refund! Do not buy from this place!!! Will never do business with them again!!! "
Rude, insulting, and unprofessional
"I am a owner of 7 weapons, all of which I have completed background checks to obtain. When my fiancee decided to buy a couple of handguns we decided to go through cheaperthandirt We were given a run-around for days and finally we decided to call. I spoke to them just because she prefers me to talk business to people on the phone. They called her back to inform us that the transfer was denied because they thought she was making a straw purchase for me, possibly for the purchase of drugs!!! Needless to say I was more than insulted. I would not ever make another purchase from them, and would not recommend them to anyone. Not only are they rude, and unprofessional, but also showed a complete lack of knowledge when it comes to the weapons they are selling..... Buyer Beware!!!"
Do not order from this site!!!!!
"They are no help waited over 15 mins to speak to a rude agent that could not help me at all!!! Save the time and struggle and don't order the site name says it all!!!"
Should be "Lower Than Dirt"
"sold my name to a mailing list"
"I ordered my firearm on Wednesday, September 7 and it was delivered to my FFL dealer in Ohio on Friday, September 9. It was a perfect transaction. The product was superb and the price was the best I could fine anywhere on the Internet."
Pay 20% or more on shipping!
"I have spent a lot of money on this website, due to their large selection of gear. I have easily spent $400 on shipping from them. I have basically demanded better shipping prices for being a loyal and common customer, and they don't even reply to my emails. I'll spend my thousands elsewhere from now on. Screw Cheaper Than Gold."
"Artificially raise shipping costs more than double after using low price advertising as click bait. Scam."
"This website is a joke! I stopped using this site after i noticed the extremely high shipping cost and their price gouging. I decided to give them another try when I received an email to recieve a discount when entering a sweepstake. I received a $10 coupon and made a purchase. 2 days later a recieve an email that they did not have the product in stock and that i would receive a refund. I searched their website to still see the product still available from 2 of there warehouses but the price on it is jacked up $10 more than the original cost when i ordered it. Bothing but a scam and i will never even look at this site again."
"With zero remorse they gouged gun owners TWICE after the Obama gun and ammo scare and after the Newtown shootings with some of the highest prices in the country. For example; a $19.00 thirty round AR or AK magazine was, overnight, $199.00. Ammunition prices more than quadrupled. This was more than just making a little profit like the rest, this was gouging on the grandest scale ever seen."
"I would leave ZERO stars if it was an option.And, I will never order from this miserable seller ever again.Their packaging agents and customer service representatives are poorly suited for employment.They overcharge for shipping and "handling" and when a box of 500 rounds of ammunition arrived, it promptly burst open, spilling out a hundred of rounds of ammunition across the floor of my building's lobby.Customer Service was unbelievably rude and unsympathetic and took no action other than to blow me off.I strongly recommend bulkammo.com.Their prices are better, their shipping is faster, the overbox option prevents such occurrences and their customer service agents are appropriately polite and professional. "
"Once again, falsely advertising a product they either did not have or would not honor the price on. I'm not sure if they are totally incompetent when it comes to inventory or completely unethical. Maybe they are trying to drive people to their site or using these deceptive orders that they cancel as a cash flow system since it takes time to get a refund. Either way, this company is as "Worthless as Dirt" and you are a fool if you trust them. "
"Simply put... did not receive what I paid for. Several attempts to contact 'supervisor' met with negative results. Not the same Cheaper Than Dirt I used a few years before. I will probably not order from them again. The item I ordered was a case of Ameriglo light sticks, 10 boxes of 10 sticks. I have ordered them before and they were fine. What I got was 100 sticks single packed for retail. You can't pack 10 sticks in a pack because they take up too much room. The ones in the 10 pack are made for packing in small spaces. I am not even sure they are the same military grade sticks inside the packs.It has been a month, I did get shipping refunded but the product will not serve the purpose I bought it for. I have tried to get a supervisor to respond but to date I have heard nothing. I am done with it. I can't say I would give them a second chance based on this transaction and to be honest Management does not seem to care because I have tried to contact them more than 3 times. These companies are profit driven anymore and customer service seems moot as long as profits are being made. Id did get a response from the original CSR but her escalation went nowhere. I hear it is a family business so that explains a lot."
"I am an avid user of Cheaper Than Dirt until I discovered something recently. I was perusing their targets and found a set that seemed fun for a round of shooting with a friend. They are Birchwood Casety Target Games. The items ID#s are TARGET-400, TARGET-401, TARGET-402, TARGET-403, TARGET-415, TARGET-416, and TARGET-417. (The reason I list them is so you can check out the information yourself on the website.) There is no issue with the product itself, the issue is the shipping on these items and other items like them. If you were to purchase one set of targets from them as of 08/28/2015, the shipping shows the weight to be approximately 2.8 lbs. Which at the time is close to $5.50 for shipping, this is not the issue. When you put multiple of the same item in the cart and look at shipping, lets say 4 sets of these items, the weight jumps up to 11.22 lbs., which ended up costing $16.41. I doubted this was correct, after all how could 4 sets of the same targets weigh more than 10 lbs together. So I contacted the online customer service chat and spoke with a user that went by "Sam". I stated my concerns and Sam stated that it was the correct amount for shipping. Sam explained that it was calculated by weight and dimensions of the item. Sam then offered that if I call their 1800 number and ordered over the phone that they could do something, I didn't write down at the time, for the type of shipping "Stock Standard" or some such. Sam stated the shipping would be $8, half of the original shipping price. Then I asked Sam, shouldn't all customers be able to get the same price on these items in regards to shipping, and Sam again stated that it was the correct shipping amount, even though I was offered a cheaper, by half, alternative to the website shipping cost. This made me question their ethics in regards to prices on customers. If they are trying to make money that is fine, they are allowed to do that. However, if you claim to be "Cheaper that Dirt" but your shipping prices are inflated to cover the loss in item price, I find that to be unacceptable. If you are going to sell a product, do not gouge in the shipping price to entice purchasers to buy from you and hope they will over look the cost difference. If Cheaper than Dirt is willing to do this over targets, then that also makes me question what other products are they over inflating their weight so the customer pays more for shipping and they reap the added income from sales. Unacceptable "Cheaper than Dirt", shameful and disgraceful. "