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"same thing happened to me. no answer no gear and no response. finally tracked down the sneaky con artist number. so here it is call and let him have it, 3309583200. He had the nerve to try to lie and state he just bought the company when he has been connected with the company since 2006."
"I placed an order on 11/30/12 and the 700 dollars was taken immediatley out of my account. I still have no merchandise. They took my email off the check status of your account so I cannot even check it. I filed a fraud claim with my bank. Do this before 60 days is over to have a better chance at getting money back. The phone answers to no one... they do not answer email... and they do not give you your merchandise.. yep... we have been taken. I plan on filing a police report as well. My son never got his christmas present and I will never ever ever order from this company again and I will tell everyone I know not to order from this company. "
"Same experience as everyone else. I submitted a report to the better business bureau. The owners name is Mike White and can be found on LinkedIn. Several Sites owned by this Douche Bag are: www.prosounddepot.comwww.eliminatorlightingdirect.comwww.cheapbandgear.com www.cheapdjgear.us www.cheaphalloweencostumes.us www.halloweeneffects.us Would it be possible to hire a lawyer to represent everyone that this clown stole from? Class action lawsuit or something?"
"I ordered some items from them Dec 4th 2012.It is now Jan 15 2013 don't have the order and have tried several times to contact them but to no avail.The company is owned by Michael White and their adress is 1620 30th Street NE.Canton Ohio.The last e/mail I sent them I told them I had contacted the BBB in Canton Ohio and Eliminator Lighting and will also be contacting the Canton police department as well as United Parcel Service and Canada Customs as they had collected for them on the bill as well.Still haven't heard from them. "
"Criminals and Liars...that's what this company is. I am not the kind who writes reviews after bad experiences, but I had to post this to save someone else the headache. I ordered a wireless lapel microphone system right after Christmas. They emailed me an order confirmation that promised a phone call. The promised delivery time was in one week through FedEx. I never heard from them. So I wrote them several emails and made lots of phone calls. Still no response. After 2 weeks passed by, they blocked my number. I felt like I was back in a third world country where people take your money and run. These croaks had me so furious that I can only think of them as a couple of low-life thieves posing as business people. Thank God for me bank. I contacted my local branch and they credited my account back. They're launching a full investigation of that company. So, beware and stay far away. Their main umbrella company is called Pro Audio Video and they claim to be located in Canton, OH. They have other sites that are all interconnected. Run!"
"the worst company i have find on-line...if you still time to avoid this company, do it now before it's too late (don't want you to experience the worst experience i have on this company)...this company is scam."
"I ordered some bulbs from them in August , never came after many promises and being told they were back ordered.....I finally went to e-bay and ordered and received what I needed from HONG KONG in 6 days! Contacted CheapDJGear and cancelled my order and requested refund on credit card. So far nothing....it's been two weeks. They only take your money, so if you like to throw money away....."
"Absolutely terrible first order waited forever never came in,called several times back ordered filed complaint with paypal got a refund pronto.Now for second order same song and dance sent fog juice, called then fog machine was sent. then I called again they said clamps would be here last week no clamps,filed another complaint with pay pal tonight thats the only way I can get my stuff. DON'T BUY FROM THESE GUY'S HORRIBLE "
"Just wanted to add to the already long list of unhappy customers to hpefully stop this company from continuing to make money from the public at large with no product or service in return.Ordered light package on 8-2-12 was sent vague email saying it is processing, no tracking number no confirmation number. Two weeks later call to see what is status of order on hold for 40 minutes and got Jeff. He told they were on back order and he would see if they had something comperable to what I ordered. He came back with something twice the price and no discount for the inconvenience I declined. I needed to ask my daughter if she could look for other options so I could cancel this order, she agreed and I called back on hold for 35 minutes and got Jeff again. I actually got Jeff all 4 times I had to call which leads me to believe this is one guy in his garage or basement and he is trying to run a business without stock and has no appreciation for being fair to the consumer. I cancelled my order on the 20th of august and was told by Jeff he expedited the cancel order at that time (needed the money for my daughters wedding) it is now the 31st of august and still no return to my account. Ended up getting lights from B2 Lighting FX, great company. Video tutorials on how the lights work and what they look like, we ordered on Monday and received the lights on Wednesday, plenty of time time for the wedding"
"This company will take your money and run with it. I ordered something and had to call them to tell me it would be over a month before the items would come in, mind you I had to call them because they never sent a email or made a phone call. I asked them to give me my money back and they said it would be 7-10 days. 20 days later and no refund. I looked at other reviews and everyone else was saying the same thing. I told my wife today I don't think we will ever see that $700 dollars gain. Every time you call they give you another story and keep saying the woman that does the refunds are either at the hospital or on vacation. Don't waste you time or money!!!"
"The absolute worse service, I ordered an amp , and 2 loud speakers. 1) I got the amp. Box was previous opened .Im not sure if works because 2) the speakers diddnt come, after on hold 40 mins, I find out there Back ordered, 3 weeks (maybe). But they still charged me for delivery of them. , and all there supervisors were at the doctors that day.. said they would call me following day, guess there still sick!!"
"First, eliminatorlightingdirect.com and http://www.cheapdjgear.us/ are registered under "proaudiovideo.net" according to Paypal records. I ordered an American DJ Galaxian 3D Laser for $349.99, a American DJ REVO III LED Moonflower DMX Lighting Effect for $269.99 and 2 400w Super High Output Black Light for $169.99 each. That was from eliminatorlightingdirect.com. From cheapdjgear.us/, I ordered an American DJ Bubble Blast Bubble Machine for $299.99, 9 - High Quality Bubble Juice - 1 Gallon each, for a total of $134.91 and 1 1 of : Moon Flower Effect for $29.99. My orders came out to grand total of $1,485.77. I placed these orders on March 18th 2012. After 2 weeks and no shipping notification, I called and asked what the delay was on all 3 orders.(It's now April 2nd) They said it was all on backorder from the manufacturer (American DJ) and should ship around the middle of this month.Two weeks later (April 18th), I still have nothing and no more info, so I call again. This time I was told " the manufacturer" pushed the dates back and is now expected to ship in the end of April or early May. I waited one week and there was new emails. So I emailed them twice, the first time I just inquired about the status of my orders and was given the same back order crap. Two days later I sent them an email stating that it's ridiculous to have to wait this long and I am about to cancel my orders if they can't be shipped soon. A few hours later "Jessi" emailed back "" Good afternoon XXXX,This was on a factory backorder, the dates keep changing because our manufacture keeps giving us different dates. I have taken this to my direct supervisor and she will have one drop shipped direct from the manufacture for you on Friday when they are slated out of production. Sorry again in advance for any delay.Thank you ""Everyone I talk to or email is always as vague as possible, they won't give exact details or dates. So I emailed back and asked which order had shipped, since I had 3 separate orders. Here is the reply from "Jessi""" Hi XXXX,The order is shipping direct from the manufacture you should see with in 3 business days.Sorry for any delay or confusion.""I emailed again to ask what order shipped, 2 days later, no response. So I emailed and said that I want a full refund for all items not shipped. Again, 2 days later, no response. So, that's it!! I emailed American DJ directly, told them my problem and listed their products that I ordered. Here is the response from an American DJ rep."" Hello XXXX, thank you for the email. Yes, this is a problem. All of the listed stocks have been in stock and it is not a stock issue. Please send me the link or links of the websites as well if you could cut and paste any response they have sent over the time period. Once, I know who you are dealing with I will get you to an authorized dealer.Jeff XXXXXAmerican DJ Sales RepresentativeXXXXXX Sales Manager"" I IMMEDIATELY called about my orders again, this time I was told that they had all been shipped out and that tracking numbers would be emailed to me in the next 24-48 hours. So I emailed American DJ that they claimed to have shipped out their products to me and here is his response,""Please send me your drop ship information of where these items are shipping to so I can track Pro Audio Videos trail and see if it holds water. ""So, I gave my shipping info, but have not heard back yet about anything new. I did get the $29.99 Moonflower Effect just a second ago.I do about 60%-70% of all my shopping online. I have even dealt with some of the WORST Ebay sellers. But these guys are the absolute WORST I have ever done business with in my entire life! They LIED to me outright time and time again about back-orders. If you're reading this, you may be considering doing business with them. DON'T!!! Save yourself the hassle, time and possibly money by going with an authorized dealer ONLY. "
"I should have read Reviews on this Company before I ordered from them, I didnt though and I am now sorry I didnt! I ordered a Commerical Bubble Machine for my Business on March 19, 2012. After checking on the order a few times within about a week and a half I realized that it wasnt going to be sent out anytime soon so I called. I got the "Oh Its Backordered at the Factory, we should get it the 1st week of April and it will be shipped off to you then." I then asked roughly when I should get it and she said the 2nd or 3rd week of April. Ok FINE! April came and gone, May came and the site still said "Processing" and I still didnt have anything. Finally I gave up Hope that it was coming and called them on May 3. I talked to a Man this time, a Man with a HUGE Attitude which I was pissed about. HE told me that it was still at the Factory being made! WTF, Ummm NO I was told I should have had it by the 2nd or 3rd week of April. "These things happen" was his reply. My Reply, OK I WANT MY MONEY BACK!!! Are you saying you want to cancel the order, YES I AM!!! Ok, Its canceled! I should have my Money back within 7-10 Business Days. I have a huge feeling I will not have my Money back by then and it will be a huge deal. If its not in my account by the 11th Business Day I will be reporting this company to the BBB in there area. If your looking for DJ Equipment go to www.IDJNOW.com...I reordered my Bubble Machine thru this Company on May 3 and today May 5 I will be recieving it via Fedex!!! I am super excited!!!I DO NOT RECOMMEND THIS COMPANY!!!! SAVE YOUR TIME AND MONEY AND MAKE SURE YOU READ REVIEWS BEFORE ORDERING FROM THIS COMANY!!!"
"made and order on 1/27/12 and it is now 4/11/12 and still have yet to receive the order. I have called several times and get the same answer "it is back ordered and should ship this month" Horrible company to deal with. Stay away!"
"AWFUL! DO NOT ORDER FROM HERE. I am a middle school teacher and run student council. The kids raised money to buy DJ lights and this company still hasn't shipped what they ordered. They are not going to get use the equipment they ordered at all this year. SUPER disappointing for our school community. There were no warnings that the items were on back order when we made our purchase. Appalled! "