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"We placed an order for a little more than $100 worth of stuff from Central Vacuum Supplier. a week later we followed up when it had not arrived but no response to any of four different emails. we finally received a response that 'this order shipped this morning' but they could recall and refund. we continued pressuring them until nearly a month after the original order we received an email indicating that they would refund the charges. We would not feel comfortable placing another order with this supplier."