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5 reviews 
posted Aug-22-2011 “Thank you for your feedback! We are always do our best to resolve any issues that may arise, most of which unfortunately are caused during shipping even though we have some of the best packaging procedures in the market. We get somewhat rare reviews on resellerratings because when everything is perfect most customers simply don't have time because they are busy with their new computers (running games on max settings :-). Most reviews are left after some problems arise and so far we have handled them very well as you can see from our ratings. And though no business runs smooth and there always will be small percentage of "problems" you can judge the company by the way it handles those problems. Customer's satisfaction is our priority.”
posted Jul-07-2011 “Dear Valued Customer, Thank you for your purchase at Centaurus Computers, we are happy to hear that you like your computer. Please call us at 1-800-533-0255 and we will be glad to assist with sound from the CPU cooler. It might just spin-up too fast when CPU is under load. Have a great day!”
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![Share](javascript:share_rating({"review_body":"Had a great experience with these guys. Just got my computer today. Customer service was great, was even given an extension if I had any questions. Price was better than any other computer, free upgrades, was informed on where it was at every step of construction and shipment. Packaging was great, double boxed with padding in each. Computer looks great, works great and they even put my books and disks in an organized binder for easier keeping. Tried the game that was smoking my old computer, put it on the highest graphics settings and it plays smooth and fast just like I was told it would. From now on, all my computers will be coming from these guys. Ordered it during the holidays and still received it fast.","link":"http:\/\/www.resellerratings.com\/store\/Centaurus_Computers\/comment\/1116941#comment1116941","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Centaurus_Computers.jpg","store_name":"Centaurus Computers","username":"Colin28","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We had an excellent experience. The communication about the order was perfect and the finished product was great. The computer performs even better than expected. The guys did a small rush to get it here by Christmas that was key. We would use them again.<br><br>ncl","link":"http:\/\/www.resellerratings.com\/store\/Centaurus_Computers\/comment\/1087331#comment1087331","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Centaurus_Computers.jpg","store_name":"Centaurus Computers","username":"sycamoren","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I researched very carefully prior to choosing an online company to build my new computer. Centaurus is the company to go with. They were available to answer my questions, they helped me choose the best components for my computer needs. Customer service is great. My computer was packaged well and arrived within a 7-8 days after ordering. My computer is everything I wanted. I highly recommend this company to anyone considering ordering from them.","link":"http:\/\/www.resellerratings.com\/store\/Centaurus_Computers\/comment\/1084149#comment1084149","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Centaurus_Computers.jpg","store_name":"Centaurus Computers","username":"Jemllm","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great! My fiance loves his Christmas present. Awesome customer service and a really high performance machine for a good price.","link":"http:\/\/www.resellerratings.com\/store\/Centaurus_Computers\/comment\/1075215#comment1075215","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Centaurus_Computers.jpg","store_name":"Centaurus Computers","username":"brooklynitegirl","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I almost have no words other than wow, I am the most satisfied I\u0027ve ever been with a computer and friendliness of the people from Centaurus Computers. I am most definitely recommending them to anyone shopping for computers.","link":"http:\/\/www.resellerratings.com\/store\/Centaurus_Computers\/comment\/911162#comment911162","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Centaurus_Computers.jpg","store_name":"Centaurus Computers","username":"Kittyx","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Clean and easy experience buying gaming computer. It was really easy with the help of Serg and Alex who helped me choose all the right parts and even save quite a bit as I was going to spend more than needed. It\u0027s not my first gaming computer but this time around it\u0027s one of the best for sure. Computer arrived quickly via FedEx which is a nice touch because FedEx is quite good handling packages like that, shipping was free but fast. Excellent packaging shows just how much Centaurus cares about their computers. Computer has perfect cabling with everything hidden behind motherboard tray, looks really neat and professional . Computer started up OK and didn\u0027t even require any configuring - I logged in to my Steam account and started playing almost right away. Performance is excellent - new i5 2500K is really as good as I was told, huge upgrade from my previous system. <br> I would definitely recommend Centaurus Computers to everyone for easy and enjoyable custom computer shopping experience.","link":"http:\/\/www.resellerratings.com\/store\/Centaurus_Computers\/comment\/870933#comment870933","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Centaurus_Computers.jpg","store_name":"Centaurus Computers","username":"steveda","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was a little worried about buying from a small company rather than something like Cyberpower, but Centaurus Computers looked promising and I have no regrets. <br><br>The computer was shipped in a week and arrived the next. Although there were some bugs with the set up, Centaurus tries its best to help customers. Although our graphics card upon first start up did not work, and the issue became a headache, the support was friendly and helpful and did the best they could to help us work out the issue.<br><br>Overall, Centaurus Computers has good support and good prices for pre-built computers and I would recommend it if you\u0027re looking for an alternative to sites like Cyberpower which get tons of bad reviews. ","link":"http:\/\/www.resellerratings.com\/store\/Centaurus_Computers\/comment\/801367#comment801367","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Centaurus_Computers.jpg","store_name":"Centaurus Computers","username":"JrgC","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was really unsure at first about centaurus computers when I first found their website and didn\u0027t really give them much thought,but then I decided call them and ask them a bunch of questions about their company and their products and even though getting some one on the phone was kinda hard but after a little time I finally got a person to speak to and I\u0027m glad I did.the rep was really nice and helpful and answerd all my questions and concerns.I did check up on other computer company\u0027s like stealth machines,alienware,digital storm,ect.and all they really offered was super high price machines cuz of all the neon lights and cases(which is crazy).in the end I used Centaurus and I couldn\u0027t be more happier,my pc arrived a week and 1 day after I ordered it with great packing.my pc started right up with no problems except a high pitched sound coming from cpu fan but that\u0027s no big deal since I use a headset for the most of my gaming session\u0027s plus some fans do make some noise.besides that I\u0027m a very happy customer and am going to Centaurus for all my future Gaming Rigs.","link":"http:\/\/www.resellerratings.com\/store\/Centaurus_Computers\/comment\/801017#comment801017","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Centaurus_Computers.jpg","store_name":"Centaurus Computers","username":"Davidwayne81","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Don H.<br>Buffalo, NY<br><br>If you\u0027re reading this review because you\u0027re shopping around for a company to order your custom built Gaming PC from, then good news, your search is over. I did the same thing and decided on Centaurus because of the reviews on this site, and a few others. And they\u0027re all true. Great computer from a great company. I knew very little about the hardware side of things before I decided to get a powerful custom PC, so I had a lot of decisions to make. Centaurus\u0027 customer service was EXCELLENT in helping me decide on every part of the build, since there are so many variables and it can be a daunting task to get the best price\/power ratio that fits your budget. I must have asked 10 questions, and every email was answered within 1 day and the answers were very thorough. They never ceased to give great advice, and not once did they recommend I go after a more expensive component than I needed. After I finally decided on all the components and got a great price compared to similar companies, I received an email with a FedEx Tracking Number, and the computer arrived about 2 weeks from the day it was paid for. Packaging was perfect, double-boxed with sufficient padding. It started right up and everything worked fine, except for the cooler, which was slightly bent so it wasn\u0027t laying flush on the processor and causing it to overheat. It was bent in a way that couldn\u0027t have been done by just someone holding it the wrong way or pushing too hard when installing it, it must be a defect on the part of the manufacturer of the cooler itself. I called Centaurus Tech Support and they overnight\u0027d a new cooler, no questions asked and without having to return the defective one first. I had it installed and temperatures are way below average now. Everything else is also still running great, and I\u0027m sure that it\u0027s pretty rare that Cooler Master lets a faulty cooler through inspection, so I wouldn\u0027t worry too much about that happening to you. Processor came overclocked to whatever speed they feel comfortable they can warranty, which in my case was 4.0GHz, which is definately a good idea to keep it at, since I don\u0027t want to void the warranty, plus this speed is sufficient with the graphics card I chose, since the graphics card does more work in gaming than the processor anyways. Overall, aside from the cooler problem that you probably won\u0027t have to worry about, everything went great and I will definately order from Centaurus in the future.","link":"http:\/\/www.resellerratings.com\/store\/Centaurus_Computers\/comment\/763970#comment763970","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Centaurus_Computers.jpg","store_name":"Centaurus Computers","username":"dph314","rating":"5"}, "single");){kind=link}
"If you are going to purchase a gaming computer, look no further. These guys are top notch. Every question I had was responded to within 24 hours. I had ordered on December 23rd, I was shocked when I received my computer on January 4th. With the holidays that's 6 business days, UNREAL!!! This included going back and forth over which case I wanted. Packaging was perfect, binder for discs/books, plugged it in and was on my way. Pricing and customer service I would recommend Centaurus Computers and plan to purchase a second computer from them."