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Full Rating Profile
  • Cellular Outfit
    • Address: n/a
    • Contact: Support@cellularoutfitter.com
    • Phone: 800-871-6926
    • Customer Support: 800-871-6926
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.47/10 7.47/10
    Chance of future purchase: Rating 5.90/10 5.90/10
    Shipping & packaging: Rating 5.37/10 5.37/10
    Customer service: Rating 5.41/10 5.41/10
    Return/Replacement policy: Rating 4.54/10 4.54/10

14,869 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5

"I ordered merchandise and was charged but never received it. The phone case was not sent."



Rating 2/10
1/5

"Do not waste your time and money with this completely unprofessional store. They sent a cancelled order, charged me a restocking fee on that order, and freight. I cancelled the order within minutes of placing it. I also replaced that order with another one, which when it arrived had to be returned as the belt clip holder, and the case were so I'll matched that there was about. 1/4 inch of play in any direction. They claim that is a proper fit. They charged me the restocking fee and freight on this order as well. The bottom line is that I received about half my money back and no correct merchandise. "

This review was modified by 54woody3 on June 30 2015 12:48:57 PM

Rating 2/10
1/5

"Shipping charges are added AFTER you confirm your payment. So it would seem to be FREE shipping. This was 30% of my order and at $15 for several light weight items, this was extortionate.

I called to cancel but was told my card had been charged PRIOR to dispatch. This is what is called a BAIT n SWITCH con.

Oh and if you want to simply return your items unopened and they are not defective there will be a RESTOCKING fee charged!
"


Rating 2/10
1/5

"I have ordered 2 different chargers, 1 car, one home. When I tried to use them, neither worked. At all. They also expect me to pay to send it back for a refund or exchange. So by the time I finish paying for all the shipping, I've spent more than the charger was worth. This company is absolutely ridiculous !"

This review was modified by usuckxxx on June 25 2015 11:38:59 AM

Rating 2/10
1/5

"This company is a complete rip-off!!! An order was charged on my PayPal account and I was not notified of the shipping charges until AFTER I confirmed the order. Then when I cancelled the order, they only refunded me the merchandise total and kept the shipping charges. They then proceeded to charge my PayPal account AGAIN for an even higher amount!!!! They used two different paying options in my Paypal account and I am not having ANY luck dealing with this company. BEWARE - CELLULAR OUTFITTER is a VERY BAD BUSINESS!!!"


No Avatar

Verified Customer
Rating 6/10
3/5

"Very inexpensive and arrived quickly. Some of the things I purchased simply didn't work (the skin to protect my screen, for example). Others were fine (protective soft plastic case)."


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Verified Customer
Rating 2/10
1/5

"Case was the wrong size/type..I requested a Samsung Note 3 case received something really small. "


Rating 2/10
1/5

"DO NOT ORDER FROM THIS COMPANY!!! You will not be satisfied. Products are cheaply made and arrive in a flimsy envelope!!! The phone cases did not even fit on my phones and would not have provided the phone protection I was looking for. Merchandise prices are low because they are crap AND you will be slammed with very expensive shipping charges!!! Then you must pay shipping to return items AND you are only refunded A PORTION of what you spent!! They also charge restocking fees!!! DO NOT WASTE YOUR TIME AND MONEY!!"

This review was modified by Lisa5 on June 13 2015 07:42:22 AM

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Verified Customer
Rating 8/10
4/5

"1. Cell phone charger for LG Revere3 (Verizon) does only a 'slow' charge, so can only recharge overnight. CelOutfitter listed the charger as a match for the phone, but the packaging did not list the LG.
2. Carrying pack for LG Revere3 was on backorder and was still that way 2-1/2 months later so I cancelled the order
"


No Avatar

Verified Customer
Rating 4/10
2/5

"The Web site was easy to use, but some of the items we purchased did not perform well. The multiport charger we purchased takes several hours to fully charge a phone compared to the original charger. The USB cables were inexpensive and sub par. My phone gave me message to use the original cable to charge faster. Shipping charges were really expensive too. "


Rating 2/10
1/5

"I would not do business with this company in the future. I ordered a cover, screen protector, and stylus for my Huawei. Description said it was a rubber back, or appeared to be on the website. When I received, it was so cheap looking, the wrong size, and the stylus was plastic. The cost was cheap, but the return postage was more than the cost. I threw the items away and learned a valuable lesson. Check reviews. "


Rating 2/10
1/5

"They have lots of products...good ones, even, but be very sure that what you order is what you really want. And don't depend on the online chat person, nice as they are, to know what they are doing. After carefully measuring our two cell phone with cases and being advised what to buy, neither fit. You pay for return and a restocking fee...so loose $$$ by returning it most times. I'll stick to amazon"


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Verified Customer
Rating 10/10
5/5

"I couldn't find the things I was looking for until I got on your site, Thank You I enjoy your site"


Rating 6/10
3/5

"ordered 2 phone screen protectors, it took 2 weeks to get them. they were over packed and they sent a free stylus/pen."


Rating 2/10
1/5

"Do NOT buy from these guys!! My story: On placing the order, the product was in stock. The day after I received notification that it shipped. The day after that, I was told that the product was NOT in stock and would be another 5-10 days. After 10 days I received that same delay notice. I online chatted with a sales person, who first confirmed that the product was not in stock but a similar one was. I asked to have that one shipped instead. I was then put on hold. When the sales person returned he said that in fact my original product had been shipped the day before 5/5/15 and gave me a USPS reference number. Today 5/25 I was told that in fact it was never shipped and the USPS reference number was faulty. FRAUDULENT is more like it!! "

This review was modified by PetronellaSaunders on May 25 2015 04:59:45 AM

Ratings Calculation Change


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