1/5

posted Jul-16-2009

"I did place my order on this date and about two or so weeks later I got the wrong part. I did leave a massege on the voice mail of Jon Marino. He send me an e mail about a week later telling me that the part was reorder. Today is 7/16/2009 and there is no part and no hope of getting my money back. I did order this part for my sister in law visiting from Russia. She allready left after her two month squeduled vacation time was over. I have no use for this part now but I still want the part or my money back. This is a SCAM!"

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1/5

posted Jan-02-2009

"I was hoping to find a decent price on a Nokia E71. My phone died and needed a phone as soon as possible. The CellsWholesale web site looked credible and it indicated that they have Nokia E71 in stock.

Three days after I have placed an order, a sales rep from CellsWholesale Inc. called me asking to verify my address. I call in and the person who answered was a bit confused since I had already verified the address online. A couple days go by and another sales rep calls asking to verify my address. This time I asked if the phone is not in stock I would like to cancel the order. The sales rep says there is no need to cancel the order and it'll be shipped out that evening. The phone was never been shipped.

Few days later I called in to finally cancel the order followed by an email cancellation request of the order. They replied promptly saying that the money will be refunded back to my credit card in 1 to 3 business days.

It's been 2 weeks since I canceled the order and $389.99 has not yet been refunded. I have sent another email asking to refund my money as soon as possible.

By the way, when I called in 3 times to verify my address and to cancel the order, the people who answered the phone sounded very casual and wasn't quite sure of the order status. I am just hoping that I will get my money back at this point. Otherwise, I will have to see if reporting this incident to the Better Business Bureau or other like agency would do anything to help me get the refund."

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5/5

posted Dec-26-2008

"Bought a sony xperia x1 from this store. Got a confirmation call same evening. Got phone in 3 working days. They had the best price on the web, I worried i would get a refurb. I got the phone in excellent condition, everything as advertised. I give them 5 stars!"

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5/5

posted Dec-15-2008

"I ordered a SIM-free SonyEricsson Xperia X1 with next-day shipping from Cellswholesale early on December 10, 2008, based on good reseller ratings here and on price.

They processed my order on the 10th and shipped it on the 11th (well within their stated 1-2 business day order processing time). When I called with a question, I got a real-live person who was able to answer it.

The phone arrived, drop-shipped from HONG KONG, at my door at 8:30 on the morning of the 12th. It was in perfect condition, exactly as advertised.

I've rarely ever been so happy with an online purchase experience. Excellent from beginning to end!"

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1/5

posted Nov-07-2008

"THIS STORE IS SCAM. MY WIFE ORDERED A PHONE FOR MY BDAY PRESENT. WHEN WE GOT IT, WE DID NOT GET ALL ACCESSORIES ORDERED. CALLED TO ASK, THEY SAY THEY WILL SEND IT SEPARATELY. FINE. IT'S BEEN MORE THAN A WEEK BUT HAVE NOT RECEIVED IT. WORSE YET, IT SAYS THE PHONE IS NEW BUT WHEN I GOT THE PACKAGE, NOKIA BOX WAS ALREADY OPENED, THE PHONE DID NOT HAVE SCREEN PROTECTOR ATTACHED (like when you buy the new one), WHEN I TURNED IT ON AND STARTED BROWSING, I FOUND A RECORDED VIDEO. CALL THEM ABOUT WHAT HAPPENED, THEY SAY, IT'S NEW THEY DO RANDOM CHECK ON THE PHONE TO MAKE SURE THEY ARE WORKING. (random check? on a new phone. come on. Why random check? why not throughout check on every phone). THEN, THEY SAY THE VIDEO IS FROM NOKIA, which is no F!@# way. THE VIDEO CONTAINED VULGAR WORDS. THEY FINALLY, THEY SAID TALK TO MY PRESIDENT. WE TRIED TO CALL HIM, BUT HE NEVER ANSWERED THE PHONE. NOW, I claimed this purchased from my credit card. let them deal w/ my CC company. see what they will say
huh
DO NOT BUY ANYTHING FROM THIS STORE
"

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5/5

posted Oct-09-2008

"This is my second time phone from cellswholesale. cellswholesale sells unlocked gsm phones, or phones without a contract, that can be used with any service provider. The phones they sell are awesome as most of them havent even been released in the US! customer service is friendly, shipping time is OK (it took about 7 days to get my package, but that was free shipping so cant complain) and their prices are typically pretty competitive.

"

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5/5

posted Oct-01-2008

"Good experience as usual. I have bought many phones from this company and have been happy every time. Prices are typically the lowest on the internet, and their service is perfect. would recommend to anyone intersted in a unlocked cell phone"

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5/5

posted Aug-21-2008

"After buying a cell phone from Cellswholesale, I can tell you that it is the finest place for shopping for cell phones. Their selection is endless and products have great prices! For example, I wanted to check out their Nokia E71 but then I found myself surrounded with other favorable Nokia phones. I had such a hard time deciding which phone to get! Cellswholesale carries such a large selection, I wonder where they keep all their phones! In the end, I decided on the E71, but I liked the fact that I had so many other options. They have this cool tool called, "related products" that lets me jump between related phones.

Overall, good store. Did not have to call customer service since everything about the xaction went perfectly!"

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5/5

posted Jul-23-2008

"I have to say- I was very skeptical at first, but cellswholesale.com definately came through. Their customer service was very friendly and knowledgable about the phone, and even recommended cheaper models that are similar instead of just selling me a phone that makes them more money. They have phones I didn't even know existed! I saved huge bucks on accessories (a car charger for 10 bucks and Jawbone Bluetooth for 75) and best of all, the shipping was free. I recieved my Fedex package yesterday and I'm sold. I won't ever buy a phone from the carrier again."

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5/5

posted Jul-19-2008

"I recently purchased Nokia N95 from cellswholesale.com and I'm really impressed with their customer service. This is my first time purchasing an unlocked phone from an online store and my experience with them has been excellent. They answered all of my questions regarding the phone and helped me with the selection process. Their website also gave a detailed explanation on every phone which helped me with my decision.

I’m very happy with the product and I will definitely purchase my future phones from them again based on on-timeFEDEX shipping and friendly customer service.
"

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