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176 reviews
posted Oct-16-2012
reply posted Oct-22-2012 “Dear Customer,
Thanks for bringing this matter to my attention. I looked into your account, and see that your account was always in good standing, and you were always allowed to use your phone as much as you liked, because the credit card on file was valid.
The reason why some charge might show up late is because we "authorize" your credit card when it falls below a certain threshold (on some products where we offer that service) and actually "charge" the card later, but your account was never in danger of running low on credit.
I am glad that you're a happy customer since 2010, and we look forward in serving you with all your communication needs abroad.
Cheers,
Robin
Customer Support Supervisor
P.S. Remember that our supervisor team is always available by email at supervisors-at-cellomobile-com.”
"The phone worked great. International calling wa simplified. Charges were better than most phone plans when out of area.
Good value!"