Cello Mobile International Reviews - cellomobile.com Ratings at ResellerRatings

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Rating 9.67/10 175 reviews

9.67/100
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All Customer Reviews (175)


Rating 10/10 5/5
modified review posted May-03-2013

"This is the second year I have used Cello Mobile for my yearly European trip. Last year I went to Italy, and this year I went to Ireland. This is the MOST FABULOUS telephone service you can imagine. It is SO easy to use and the cell service so reliable I don't have to worry about a thing. Of course, just as in America, there are going to be places that don't have any cell towers. But making calls out is a breeze, receiving calls in from my family in America is just as easy. I know when I have family traveling I hate having to go through all of the steps to get out of this country to the country my loved ones are visiting. With Cello Mobile it is as easy as dialing another state with the American Phone number provided. Keep in mind that I paid for incoming calls which I am wanting to do for the convenience of my family. I only give out that number to a few selected people. Cello Mobile customer service is terrific - the representatives so friendly and helpful. I chose to buy my phone, but I am sure that renting would equally lovely. When I got the phone, which by the way was very quickly, it was all set up and ready to go. Thank you for making phone communication while traveling to foreign countries such a piece of cake. With the provided WEB site I can track the phone calls that have been made, and I get an email every time they charge my account with another $30.00. And true to their word, my account balance carried over with out charge or penalty until I used it again. THANK YOU CELLO MOBILE. I LOVE MY PHONE AND YOUR SERVICE."

Rating 10/10 5/5
modified review posted Apr-07-2013

"My first experience with Cello Mobile was when our church took a trip to Israel we all had phones, we were able to talk to each other and with our loved ones in the U.S. It worked GREAT. So I decided to contact them because I needed an International phone to use in Brazil for about 10 days and they came through again. I had a wonderful time and it did not cost me much at all. By the way, the sales associates are very knowledgeble.

Thank you again for providing a great service.
Be sure I will be calling you again in the future.

Regina Christiano"

Rating 10/10 5/5
modified review posted Apr-04-2013

"My brother, his wife and I recently took a trip to the UK and used Cello Mobil international on our trip. The phone I received worked perfectly. Since we started out staying at different hotels and needed to coordinate meeting up for the Harry Potter studio tour, we needed to be able to confer via cell phone to time the trains and car services to suit our needs. Since I am no expert on cell phone technology, it was great that the phone provided was very easy to use,and the instructions I printed from Cello Mobil's emails were very easy to follow. Also the adapter provided came in handy, since the first hotel room was not provided with an American style outlet!

thanks again for making our communication fool-proof; we'd certainly use this service again when going abroad."

Rating 10/10 5/5
modified review posted Feb-28-2013

"Cello Mobile was great to deal with. Easy, Convenient, and upfront (no hidden fees.) Hada family emergency back in the states while I was in Israel - I was so glad I had ordered this phone service ahead of time. Thanks Cell Mobile! LP from Sparks, Maryland"

Rating 10/10 5/5
modified review posted Feb-04-2013

"I am very happy with this service here and I would recommend this service to everyone.
http://www.gotcoupon.com"

modified review This review was modified by nicolebrat on February 04 2013 11:05:28 PM
Rating 10/10 5/5
modified review posted Oct-18-2012

"This is the first time I've rented a cell phone to use in Europe, and what a great bargain. Have priced them at the airports and they were too expensive. Used it the whole time we were in (Denmark, Germany, Netherlands) and it worked flawlessly. Was so good to also have a USA number for family and friends to use, if needed. Just can't say enough about the value for the money. Will use Cello Mobile again. E.T."

Rating 6/10 3/5
modified review posted Oct-16-2012

"Overall I am satisified with the product. They state that you don't have to worry about recharging your minutes, they automatically replenish when balance goes to $5.00. However, on my most recent trip the amount went below that with 3 days remaining overseas. My account was not replenished until 3days after I got home. Luckily I didn't have any emergencies."

modified review reply posted Oct-22-2012

travelpro, Cello Mobile Internationa rep has responded

“Dear Customer,

Thanks for bringing this matter to my attention. I looked into your account, and see that your account was always in good standing, and you were always allowed to use your phone as much as you liked, because the credit card on file was valid.

The reason why some charge might show up late is because we "authorize" your credit card when it falls below a certain threshold (on some products where we offer that service) and actually "charge" the card later, but your account was never in danger of running low on credit.

I am glad that you're a happy customer since 2010, and we look forward in serving you with all your communication needs abroad.

Cheers,

Robin
Customer Support Supervisor


P.S. Remember that our supervisor team is always available by email at supervisors-at-cellomobile-com.”

Rating 10/10 5/5
modified review posted Sep-19-2012

"Excellent service and easy to use overseas at a reasonable cost. We used Cello Mobile phones in China and Israel,and will use them again."

Rating 10/10 5/5
modified review posted Jul-09-2012

"Cello Mobile provided timely, helpful and friendly customer service. Having both U.S. and U.K. phone numbers, which their service provides, is exactly what I was looking for. Their rates are reasonable and the service was easy to use. I would certainly use them again."

Rating 10/10 5/5
modified review posted Jun-06-2012

"I found this service to be wonderful. It made it so easy to keep in touch with family at home, and also to use the phone in Paris without having to pay for calls from the hotel phone. I would definitely recommend it to anyone who is going oversees, and wants to keep in touch with family and have a cell phone that works. If I ever go oversees again, I will definitely use this service again."

Rating 10/10 5/5
modified review posted May-26-2012

"This service just works. From the shipping and receiving of the SIM installation in my kids cellphone to being able to reach them or in various countries while on vacation.
Price is OK. Website to track consumption is a bit rudimentary but ok. Would recommend."

Rating 10/10 5/5
modified review posted May-16-2012

"I needed a cell phone for a short business trip to the UK. Found Cello Mobile on the Internet and decided to give them a try. Was a bit nervous at first with their shopping cart set up - had to give a credit card before getting a summary of charges. Went ahead and placed an order and all was ok. Cello shipped the phone promptly so I had it well in advance of my departure. The phone worked flawlessly and the return process was very simple. Would highly recommend this company and will use them again should the situation warrant."

Rating 10/10 5/5
modified review posted Apr-25-2012

"I found your web site easily and after short comparison, your add met my needs. I asked several questions on-line and was answered quickly leading me to place an order. The device arrived several days prior to my departure for Hong Kong as I was able to make sure it worked properly and could install the apps I was seeking, which was easy. Upon arrival in Hong Kong, I simply turned on the device and went about taking pictures and sharing them social networks plus kept updated on business and personal email. Great service, priced good, device excellent. Once returned simply boxed it up and used prepaid label. I recommend Cello Mobile to any travelers. Thank you again."

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Cleveland, OH
Rating 10/10 5/5
modified review posted Mar-20-2012

"Great company, great service.
Easy to order, reliable phone and SIM Cards.
Will use in the future again!!!

Thank you from www.postupstand.com
"

Rating 10/10 5/5
modified review posted Mar-16-2012

"I recently purchased a phone from Cello Mobile to have international phone service for my trip to Germany. I am very impressed with the professionalism and efficiency with which my phone was handled and shipped to me. I ordered the phone only 3 days before my departure. In addition once I loaded my phone in Munich it has worked extremely well. I originally picked Cello as a result of a plain internet search. One does not always get good results with such searches. In this case I was most pleased with the entire process and am more than happy to recommend you any time."

 
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