Cell-Phone-Accessories.com Reviews - cell-phone-accessories.com Ratings at ResellerRatings

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Rating 5.17/10 35 reviews

5.17 / 100
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All Customer Reviews (35)


Rating 2/101/5
modified review posted

"I wish I had looked at recent reviews before I ordered from them. I needed a new battery for my cell phone and they had it (a knockoff of the OEM) for $20, which is less than half of what Sprint wants. So, seemed like a good deal. While ordering that, I threw in a $5 car charger since that also seemed like a good deal. Since I wanted the battery asap, I paid extra for rush delivery. Well, a few days later I did get the shipment, but only the car charger was in there. I sent an email to their customer service and never got a reply, so after about 5 days I called them. Then I got a reply to my email - which said - "Sorry, it looks like we no longer have the battery, so we only charged you for the charger and regular shipping..." Nice. Won't do business with them again. ON THE UPSIDE - I did what I should have done first and got on Ebay and bought an OEM battery for under $6 with free shipping!"



Rating 2/101/5
modified review posted

"I placed my order on May 30th and after 3 weeks I decided to get online help to see if it had even been shipped. It had not. I was told by the agent the current owners are new and the previous ones never made good with with purchases during that week. Basically they said I'm out of luck.. then had the audacity to ask me to re-order the item at the same price."

Rating 8/104/5
modified review posted

"I was excited when I saw the Solio Charger for sale at $10 below other sites I had visited, and the free-shipping offer really sealed the deal. I was little frustrated that it took longer to ship, but their customer-service division promptly answered my questions about my order. I am a little disappointed that I neither received a notice that the order shipped nor a tracking number (until after I received the package). Overall, though, it was a good experience."

Rating 2/101/5
modified review posted

"DO not shop here they have no idea of how to do good business and will rip you off
"

modified review This review was modified by bills118 on July 22 2010 07:09:18 AM
Rating 10/105/5
modified review posted

"Most helpful case anyone can buy. This is my second
cell phone holder of this model. I carry some cash, credit cards, license, few business cards and oh yeah,
my cell phone. Used daily regardless of activity
as it leaves both hands free.
"

Rating 2/101/5
modified review posted

"This company is a typical swindler!

The Facts:

1. You(the company Prime mobile) do not have due pre-authorization on charging me twice.
By online order, I only agree you charging me the bill of order # 253619 with an implied condition: ALL ITEMS IN STOCK, AND SHIPMENT READY.

Based on the fact that you told me one item Lightening Surge Protector not in stock, basically the order would be no longer invalid since then.

Audaciously you splitted the invalid web deal into 2 transactions out of e-commercial website: Sale the original order without the out-of-stock item, then you back order the item, and 1 month later you sale the back-ordered item. My VISA monthly statement clearly shows you charged me twice!

According to VISA rule, you should acquire my written authorization for you suggested 2 transactions. BUT YOU DO NOT have my written permission and charged me!

2. Item unusable in the second transaction: sale of Lightening Surge Protector
This item needs a 2 feet cable to hook in system. I clearly express it in old order and you print it in the invoice. You sneakily pack it without the prerequisite cable in a replacement package for defect component. If you can not make it workable completely, you should state it in advance, otherwise you are CHEATING me!

3. You SMUGGLE goods in the second transaction.
In your customs statement, you hide the Lightening Surge Protector. The UPS charged me $50 for customs brokerage fee, but Canada customs did not charge me duty and tax because of your intended smuggle action.

4. You never reply consumer email and never make any call.
This is not normal business practice. Shame on you!

5. You charged me $45 for shipping, but use cheapest UPS service.
Supposedly my shipping fee is enough for UPS EXPRESS service, this prestige service is free of customs brokerage fee. Regretfully you made cheap choice - UPS standard, I pay extra 2*$50=$100 after arrival!

THIS IS A FRAUD DEED!

I will file a fraud report to VISA regarding this ugly transaction.
"

modified review This review was modified by YanWeir on May 09 2010 05:23:15 PM
Rating 10/105/5
modified review posted

"the prices, the availability, the timely processing, customer service personnel and shipment of product was exceptional. I have no complaints on Cell Phone Accessories.com's ability as a retailer/wholesaler and would recommend them to friends and family. I do however feel that the products from Wilson exaggerate their product, and am disappointed with the performance of said product. "

Rating 10/105/5
modified review posted

"The order was placed on line and the products I ordered were delivered very promptly. They arrived in great condition and I would highly recommend using this web site to all of my co-workers and friends. Great job cell phone accessories."

Rating 10/105/5
modified review posted

"I was very pleased whith the service Cell-Phone Accessories.com gave me!"

Rating 10/105/5
modified review posted

"Product arrived a day before I expected!!!! Product was exactly what I ordered and arrived damage free. No problems whatsoever; I recommend this company as a on line excellent retailer!"

Rating 4/102/5
modified review posted

"Not happy... They sent me the wrong product and there was no packing slip. I ordered a YX610 cell phone repeater and they sent me a YX510. (previous model with lesser capabilities) I guess I am testing their return process today. I'll be sure to write an update to this if they botch that as well. I understand mistakes are made but the best I can give them if they get the return process right is a 3 of 5. If they don't, then obviously the lowest score possible."

Rating 2/101/5
modified review posted

"I needed a charger for my Palm. I found one on this site, and decided to buy it. Since I would be paying a minimum shipping fee, I added a couple $3 items as a side thought. The $3 items arrived in about a week, but no Palm charger. The packing list showed it as "back-ordered", so I emailed an inquiry as to when the charger would be shipped. I got the following reply: "Item not in stock at this time nor it was charged. We will email you to notify when received. Thank you" That's it, no info except they basically said..... dont email us, we'll email you. That was over 5 weeks ago, and have not heard anything. Still need a charger, but have not bought one yet because I didnt want to end up paying for 2 of them (if this place ever decides to ship). There's no way I would have bought the two $3 junk items alone because the shipping costs more than the items. This site has been nothing but a waste of time, and probably a waste of money too.
Joe Deasy
Hillsborough, NJ

PS: I posted this review at Yahoo where I found shill reviews. This site's reviews match my experience. It was the worst on-line purchase I have ever made. Thankfully, it was just a few bucks.
"

Rating 10/105/5
modified review posted

"Great prices; fast shipping, and the products are high quality"

Rating 2/101/5
modified review posted

"Deliberate fraud. Avoid doing business at all costs. Affiliated with AT&T Prime Communications with stores around Houston. These people should be put out of business. If I lived in that area I would be knocking on a few doors. I repeat: DELIBERATE FRAUD - BUYER BEWARE."

Rating 8/104/5
modified review posted

"I ordered a battery for a Nokia cell phone. It wouldn't hold a charge and I returned it tho I've yet to see the credit on my charge card."


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