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  • CellUnlock.net

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.83/10 5.83/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 6.00/10 6.00/10
    Customer service: Rating 3.75/10 3.75/10
    Return/Replacement policy: 0.00/10

332 Customer Reviews

Rating 10/10

Good Inexpensive source of lock codes

"Lock code for Sony Xperia ZL from Rogers was priced very competitively. The unlock instructions for the phone were out of date but these instructions were readily available on the internet."

This review was modified by RalphEllis1979 on April 21 2016 11:01:34 PM

Rating 10/10

Repeat Customer Still Satisfied

"I used CellUnlock.net back in 2012 to unlock my Samsung Galaxy S3. Late in 2015, I upgraded/replaced it with a S6 Edge. Haven't been cross-border really since (used my old phone once) and now I just ordered the unlock. The code arrived in < 24 hrs and worked like a charm.

I just wish the CAD wasn't so bad. But it's cheaper than paying Bell or someone else locally.

This review was modified by Steelers36 on February 04 2016 02:44:19 PM

Rating 2/10

bad unlock code

"Don`t still money this way to sell codes to unlock phones which won`t work but is okay ...you be rich on no time ....."

Rating 8/10

"Last week, I posted a scathing review of Cellunlocker.net. I may have been premature, and there remains some confusion, because in the interim my phone has been unlocked, but I can't determine if it was due to Cellunlocker.net, or the "device unlock" app installed (by T-Mobile or Samsung?) on my phone??? I'm willing to give Cellunlocker.net the benefit of the doubt and credit for unlocking my phone. During this episode, we exchanged many, many emails, and I will say everyone maintained their civility, and cellunlocker.net's sales department is responsive and communicative.

Seems like the whole world ... except me ... knows that ONLY T-MOBILE can unlock their new Samsung Galaxy phones, including Cellunlocker, but they took my order anyway, and I'm out $49.99. I politely wrote to them and requested a refund in less than 24-hours of placing my order, AND before receiving an unlock code. So HAPPY HOLIDAYS, eh? It cost me fifty bucks to learn a lesson the hard way, but I'll post this experience all over the cyber community.

This review was modified by EklundPhD on December 23 2015 05:39:03 AM

Rating 10/10

"I received my unlock code in less than 24 hours.
The unlock code worked on the first shot, the instructions for my Samsung Galaxy Note 4 were very clear and easy to follow.

My carrier charges over $80 to unlock my phone, CellUnlock.net costed me under $30, well worth it.

Rating 2/10

"After 10 days, still no code to unlock my Samsung Galaxy V. I can not believe how bad is the customer service with CellUnlock......Here there answer: ''ean-Pierre,
Please read the purchase agreement. We do not have control of the delivery times by the carrier.
Once an order is submitted to a unlock source we are not able to cancel in mid process.

Best Regards,
CellUnlock.net Team

This review was modified by jpsudre on November 30 2015 05:33:00 PM

Rating 10/10

"I am @Codie_Breeze and I am here to let every one know that CellUnlock.net is legit. I got my Code about 38 hours after Purchase, tried the code the first time and it was unsuccesful but i believe i had my phone in MTP+ADB mode from a previous DIY Unlock attempt, but I restarted in just MTP mode tried the code again and it WORKED for my Samsung Galaxy S3 on T-mobile running 4.3 OTA. All in all i thought they were frauds, but i was mistaken they are real and legitimate as far as i see."

This review was modified by Codie-Breeze on November 17 2015 02:26:31 PM

Rating 10/10

"Wow this was great, TMobile told me to wait for 40 days to get the unlock ???? code for my Galaxy Note 4 SM-N910T3. But with cellunlock it was just 24 hours and I got the code. Now my phone unlocked and I'm happy ????. Thanks to cellunlock Team"

Rating 2/10

"I purchased an unlock code from CellUnlock.Net on 8/8/15. It was for my Samsung Galaxy S4 that I was trying to sell. I wanted to unlock my phone for resale sale value. I did consider the fact that I could possibly buy an unlock code that failed to unlock my phone, so I was sure to look over the return policy that CellUnlock.Net displayed on their website. It say's "If you claim the code doesn't work, Refund will only be given if VIDEO PROOF is provided". This made me feel confident in purchasing an unlock code from CellUnlock.Net because trusted that if the code provided did not unlock my phone, I could send them video proof of that and they would honor their return policy and refund my money. I thought wrong!

At first knew this was a very shady company shortly after placing my order on PayPal. A few hours had passed after placing my order and I failed to receive my instant unlock code via email like I should have. This made me nervous so I attempted to cancel my PayPal order and was told I needed to dispute the charge in order to do so. So I filed a dispute and received an email from CellUnlock.Net threatening to blacklist the MEI number to my phone as lost/stolen (This would make my phone unusable on any network) if I didn't drop the dispute.

That scared me as I cant sell a phone with a blacklisted IMEI number, so I called PayPal and cancelled the dispute. I would later regret doing this because once you cancel a dispute for a transaction you couldn't re-open it for any reason. I would latter regret this. Looking back now I have to wonder if they even have the power to wrongfully blacklist an IMEI or if that was just a threat to scare me into canceling the dispute.

It took almost a week to receive my unlock code despite the fact that they advertised an instant unlock code. When I finally received it I attempted to use it and got the message "Network Unlock Request Unsuccessful". When I reached out to them about this I t took several days to get a response. In face I has to reach out to them several times and it always took 3-4 days to get a response. I tried calling the number provided on their website but that went to voicemail ever time. When they finally got back to me it was with a long detailed list of things to try in place of the unlock code. I am not at all savvy with electronics, so this was very confusing to me. Never the less I tried everything they threw at me only to become disappointed when it didn't work.

After a couple weeks of trying new things and getting nowhere I messaged them t requesting either a new working Unlock code or a full refund. The reply I received was instructions to take a video recording that showed me accessing the IMEI number on my phone followed by my attempt to unlock the phone using the unlock code I received from CellUnlock.Net. I was told that it needed to be uploaded to YouTube and provided to CellUnlock.Net via email in the form of a link and not an attachment. I provided them everything they requested and followed their instructions to T.

I received a response from CellUnlock.Net 4 days later. I was sure it would be a conformation that they had refunded me my $24.99. Instead it was yet again another set of long instructions on another possible way to unlock my phone. I followed those instructions and once again they too did not work. The response I got from them was "try those instructions again". I was getting nowhere.

My final email to CellUnlock was on 8/27/15. Yes, it had been almost a month of going back and forth with them since my order was placed and I was still no closer to a resolution than I was day one. I asked them to please honor their return policy and refund me my money as I provided the video they requested. I never received a response. Please see the link to the YouTube video below which shows the unlock code was unsuccessful.


This review was modified by nessado82 on September 06 2015 07:24:59 PM

Rating 10/10

"I was highly skeptical that this would work but I submitted my order and after the weekend I got my code. I plugged it in and it worked! Make sure to follow the instructions.


This review was modified by Ceedub81 on August 31 2015 11:24:19 AM

Rating 10/10

"amazing excellent customer service. i didn't expect customer service sending the replies fast. they done it so fast. i don't know have words to say but CELL UNLOCK NET ARE AMAZING GUYS "

This review was modified by jiniren_2004 on August 26 2015 05:24:22 AM

Rating 2/10

"NOT RECOMMENDED!!! ..........................................."

Rating 2/10

"I am a firm believer of determining true character when things do not go as planned. Cellunlocker.net failed this test woefully.

I purchased an Unlock code for the LG G4 on 07/31/15 as I needed to be able to use my US phone while in Barbados for a few weeks. Their website said 24 - 72 hours so I figured I could wait out a few days. 192 hours later (08/08/15), I sent them an email inquiring about the status of my unlock code and I got the most unprofessional response ever. The rep passed the blame to my carrier as you can see below

"Sorry for the delay and inconvenience. T-Mobile has imposed a unscheduled delay on the new phones which have the factory Unlock Application which includes your LG4. The code source says the delay will carry till 8/17. We apologize for T-Mobile's delay, please do not look negatively upon us because of their delay. Best Regards,CellUnlock.net "

If I was notified by them after placing the order that there would be a delay, perhaps I would have been more willing to wait 408 hours(08/17/15) for something they claimed they could do in 72 hours but it is now 576 hours (08/24/15) and I still do not have the code nor refund.

I requested a refund on 08/09/15 and I still have not heard a word back from the merchant.

Not that a code is even acceptable at this point. I just want my money back and the merchant is going mute on me.

I would steer clear of this merchant. You cannot rate a company as good when they are incapable of handling tough situations properly.

Rating 10/10

"Good, polite service. Made it quicck with my q10. I even got a discount. Totally 5 stars."

Rating 10/10

"Great service 100%, very reliable and fast


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