5/5

posted Jan-02-2012

"Guys BenQ Siemens EF51 white is being offered for just $79 and they are offering it at a free shipping cost. I have ordered one and they delivered me my phone in time I am really happy with the kind of customer service Cellhut is providing."

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1/5

posted Dec-13-2011

"Six days ago I placed an order on-line with Cellhut and received an immediate e-mail confirmation that my order had been received. As of two days ago, my order status remained unchanged. I e-mailed the customer service address but after a day received no reply, so I tried calling the customer service number during the hours specified. I waited for 1h26m but no one picked from customer service picked up. Finally, today, after two days of calling, a customer service rep finally answered and claimed the phone I ordered was not in stock. I promptly canceled my order and notified my bank to be on the look-out for possible fraudulent charges. I was very disappointed with this company's actions (or lack thereof) and how difficult it was to contact them to find out what was going on."

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1/5

posted Dec-10-2011

"I placed an order with them, they send me an email confirming my order, and charge my credit card. I waited two weeks for the phone, it never came, and today, they send me an email saying that my order has been cancelled. Maybe it's better off this way, sounds like their phones are shitty anyway."

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3/5

posted Dec-05-2011

"Hi friends I have recently brought an LG cookie phone through Cellhut during Holiday Seasons .The Cellhut provided me the phone at a very competing along with Free Shipping and heavy discount. It was a great experience to shop through Cellhut."

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1/5

posted Dec-03-2011

"This is the worst merchant i have seen in my life.First of all,they did not have phone that i ordered and after week they sent me an email that they did not have any in stock.I waited until 2 days to get my credit back but than finally i called them and employee was so mean to me.He told me to contact with my credit card company while it was their responsibility to return my credit.He even told me not to hesitate to make this court matter.Finally,i had my credit card company manger talk to him about this issue.Please don't buy anything from this seller.,."

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1/5

posted Nov-14-2011

"I bought a Motorlla RAZR V3XXX and expected a new cellphone. However, when I received it, a used cell phone with very old battery and old address -book names on it from previous owner. Try to avoid buying cellphones from Cellhut. It sells used cellphone with new plastic wrapping over the phone.
I called customer service but waited more than 30 mimutes and no one answers the phone so I drop the call."

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5/5

posted Oct-21-2011

"I had ordered a phone with express shipping in the morning because i had a flight just next day and i was very surprise they shipped the phone at evening. Very Surprise!!!"

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5/5

posted Aug-22-2011

"I ordered Samsung Galaxy Mini on cellhut. Shipping service Was very fast and phone was in excellent condition in the box. I’m fully satisfied with CellHut. I will shop again in future."

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1/5

posted Aug-19-2011

"I have never had a worse experience with an on-line retailer. My order seemed to go through okay, but after 5 days of it being "In Process" when it was supposed to take only 2 days, I started trying to contact CellHut to see what the problem was. I emailed and got no response. I tried calling the customer service number on their website (not a toll-free number) 4 times over 2 days. After 30 minutes of hearing someone would be with me "shortly", I hung up. The fifth time I called I finally got a person who informed me that the phone was not actually in stock and that I had been sent an email to that effect. No such email was ever sent (I even checked my spam folder). At that point, I knew I wasn't going to get the phone in time and had no confidence that I would ever get a person on the phone again so I cancelled the order. I will give them credit that they did quickly send me an email verifying the cancellation. I then turned to N1 Wireless and that was a great experience. As promised by the pleasant customer service rep, I received the phone 2 days later."

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1/5

posted Jul-11-2011

"cellhut.com is a very fradulent company that shouldn't be in business!!i placed a order on july 8th of 2011 i come to find out the item i ordered was out of stock.to be specific i ordered a sony bluetooth head set.by that time it was to late they had my credit card info because the order was placed on line.once the order was canceled my account still shows pending on 07-11-2011.also two charges appeared on my account from the united stated postal service $69.90 each that's monday i was off didnt leave my house stayed in all day.(please dont order from these crooks i feel totally violated!! i've never had a issue with on line ordering till i ran into cellhut.now i have to cancel my credit card and get another one.now i guess its best to deal with gift cards thanks to these crooks they need to be shut down!! mr.w"

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