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"I would never buy another item from CedarPc. Most items they sell are returned items and they never check them for functionality and sell it back online. You are better off buying some place with a more honest business model. I ended up with a bad receiver and have to pay from my pocket."
"Sold me an open box receiver. Three days after invoicing they canceled sale saying item was " no longer available". Totally hosed me as I had no time to get an express shipment in of an alternative receiver to install for a large party and reception. Had to go commercial local. Cost me over a $100 out of pocket. STILL no explanation as to why despite repeated emails asking for explanation. Lousy, lousy customer service and deceptive advertising."
"Big Fan. Over the past 5 years or so I have purchased 2 IBM desktops, 2 IBM Thinkpads, 2 Acer TravelMates, 1 small Acer N270 and a couple of internal parts. I was kind of surprised by their 4.5 rating. I love this place and recommend them to everyone who is in the market for refurbished equipment. I have not had any problems with any of the computers. After 4 years one of the IBM thinkpads got a bad connection on the motherboard due to heating and cooling. This is the first place I go to find computers, and usually the only place. I saw their rating and wanted to give them my 5 stars, because their low prices and quality equipment encourage me. Now in a small way I can encourage them."
"Great refurbished PC seller. Shipped quick with no problems. Barebones product for cheapest prices."
"Pretty much the whole experience was terrible. I ordered a Plantronics Pro+ headset that was sent with an open internal package. The user's manual was missing when there should have been one. It did not pair with my phone. I sent it back at my expense and was told it "worked". I ask for proof and they refuse to, giving me sad excuses. I am charged 15% restocking fee and not reimbursed for the $10 shipping fee. Don't buy anything from them."
"Pros: They do respond to emailCons: Sent me a supposedly refurbished item that was simply a broken/returned item, including a dead battery installed. Then, made me pay for return shipping for a refund. Yuck."
"Did a lot of research on this seller and mostly positive reviews. So I ordered a Nintendo DSi XL on Wed 2/27, shipped 2/28 and received by 3/2 (2 days)! Received as promised - refurbished grade A, included what was promised. Highly recommend this seller! Fast shipping, great prices, and no issues to report."
"Wow... The products here are very good and cheap. Last week I bought a Dell CPU there. After 1 week working, I saw it is very good, the chip inside is strong and well working. The price is reasonable, just 200USD. If I buy at any store outside, it will cost 300USD or more and maybe we will fix it many times when we buy it. I love this website, I will introduce it to my friends."
"Keep in mind when dealing with these people that *everything* they sell is refurbished. It's labelled if you know where to look, but if you're just shopping on Google, you'll miss it. I did, and I got burned on a damaged pair of headphones that I thought were new.I suspect that if you take the time to read the "specification" [sic] section, you'll get what you expect, however if you don't they will have no sympathy for you. If you catch your mistake within 14 days, you'll get off with a 15% restocking fee, otherwise you're out of luck."
"I was able to get a Lenovo G575 4383 for $320.00 which is a good deal for a okay computer. However, the computer arrived with a defective screen. I understand that this is something that happens inevitably when dealing with computers, so I was concerned about their return policy holding up to what they promised. It did. The only thing to complain about was that I had to pay for the return shipping of the defective unit. However, it's made clear when you purchase the product before hand. "
"you should look at other merchants before purchasing from here. I bought the lowest price emachines computer and got what I paid for. It did not have some software which I am forced to buy online, the mouse was heavily scratched and there were no speakers. I am sorely disappointed in having to purchase software that came with every emachines new. they said they would take it back (at paypal request only) but still I have to pay 15% restocking fee. Don't buy here. Don't bother calling either, they are Chinese that don't seem to speak much english."
"I couldn't find a good laptop in my price range until I stumbled on CedarPC... I didn't know if I should trust it or not (seeing how cheap all their items are). Decided to try it anyway. Got my laptop within 3 days. Expected it to be scratched up, dented and all that... It looks brand new! Perfect condition! Works amazingly. I still can't believe it. Highly Recommend!"
"POOR CUSTOMER SERVICE. I bought a hard drive from them, which turned out to be just the inside of the hard drive(looks like a mother board) and when I tried it on my laptop, the power part is not compatible with my laptop. I've tried to get it replaced or swapped, they said it's my fault I bought the wrong item and that I should have done my research before buying it. WELL CEDARPC, HOW AM I SUPPOSED TO KNOW THAT YOUR 1.8 SATA HARD DRIVE IS NOT COMPATIBLE WITH MY LAPTOP WHICH TAKES 1.8 SATA HARD DRIVE. Atleast I bought the right item!! I was put in touch with this lady name Tea, which in the begining seemed to want to help me. At the end, she could not find a hard drive that will fit my system or just the connection. I had no choice but to RMA the item. Before RMA, I told her that I should not be charged restocking fee and argued my case with her. She then told me that, she will not charge me re-stocking fee this time only. I RMA the drive and 10 days later, I got my refund - $10 shipping(it does not cost $10 to ship a 2 oz drive) and $5.50 restocking fee(WHAT!!). She said she was not going to charge me restocking fee. Lets do the math. The drive cost $35, I paid $10 for shipping for a total of $45. Then when I RMA it, I paid 4.75 to ship it to them(non-refundable). and they charged me 5.50 for re-stocking(WHAT THE HELL IS THIS!). At the end, they got their hard drive back and I'm $20.25 in the hole and no hard drive. WHAT A RIP OFF. YOU ARE IN BUSINESS IN RIPPING PEOPLE OFF. Oh yeah, I've tried calling this Tea lady numerous times and left numerous messages for her and no response. Finally I made one last call and someone else told me that Tea said I will not get the re-stocking fee money back and that she only promise to approve the RMA(WHAT!!). why do I need your permission to RMA the item when I was well within the RMA timeline. LIARS AND CON-ARTISTS. Don't trust anything this Tea lady has to say AND DON'T BUY ANYTHING FROM THEM."
"DOA item. Their "Order Confirmation / Thank You" email went successfully to my inbox, but the RMA (return) instructions email went to spam folder with instructions saying that if the item was not received back by them in 10 days the RMA request would expire. As stated in their policy, no shipping was refunded, but the cost of the item was refunded in a timely manner."
"Ordered an emachines desktop here due to the price. It arrived in 3 days. Listed as grade "B", it had slight scratches as it would have if I'd used it for a year, which was good since I'd expected maybe worse. Everything seems to work well so far. It does not have Emachines recovery; not being an expert I backed up a system image and hope that is similar."
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