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"Pricing is good, quick service response. I don't receive parcels and cannot say about damages, because it still in a way (I'm from Russia). After i receive parcels i will write about it."
"There was no communication to inform me of the shipping status or expected arrival date. The last communication on this order was to let me know that this would be forthcoming. The items where delivered quickly but unannounced and my employees had to deal with the delivery during business hours by themselves. I was unable to inspect the items for damage. I had asked for photos of the damage to the air handler so that I could distinguish between shipping damage and the dents that were the cause of the discount. I never received the photos... At this point, the item is still crated so I can't comment on the value or quality of the purchase... My previous purchase had incorrect items as well as damaged items and Ingram's made it right altough it prolonged the job during summer months. That installation is great and I am saving huge money on my electric bill each month. I expect the same result from this purchase. I would buy from Ingram's again."
"Very quick shipping ,and a nice price . ordered on a thurs. had unit at my house monday afternoon in perfect condition. thanks"
"Ordering online was easy, pricing is good, service is excellent - I received updates during the order processing/shipping and quickly received my order in great condition. I am a repeat customer and highly recommend Ingrams Water and Air."
"Ingrams Water and Air was extremely helpful in suggesting the right furnace and air purifier for our home. We had a ton of questions. Ingrams was great about going through them."
"Having dealt with ingrams before my experience was very delightful .They are are always courteous and knowledgeable about their products."
"Great service got back too me on a Holliday after I was very rude thanks for being a stand up compant"
"Shipped fast parts in stock thanks"
"Their prices are good, and the equipment top notch - but there is no noticable customer support after several attempts to contact them. I used their web contact us button x4 their phone support x2 (greater than 5 min hold time) and emailed them several times with only one automated reply sent in over a week. I've yet to hear from them how to properly wire that HVAC unit which they say a homeowner can install... All I asked for was which wires were for line and which to the pump - no reply. *** UPDATE *** After reading this review they contacted me and resolved my questions"
"Very knowledgeable and courteous. Will use again when needed."
"I found Ingram water and Air a great sight for heating and air products. As I order a heat and air unit. Sight was very informative about the product I choose. Had free shipping for my purchase. Very pleased with shipping time and manner shipped.On line purchase was very easy. "
"The website was really well organized and their prices were better than all the other places I checked. "
"Great Service, went out of their way to accommodate my needs. Item (packaged HVAC) arrived before date promised and works perfectly"
"Service was good through internet. However I did call for information and order a product by phone, my information was taken but no call was ever returned. Nothing I couldnt research and find out on my own. Good Product so far. "
"I get the items I'm looking for but I have a little trouble finding the right web page but, that is mybe my problem.thank you."
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