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Full Rating Profile
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  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
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50 Customer Reviews

Rating 2/10
1/5
modified review posted

"the best offer from on my Lexus RX-350 was $4,612 off sticker price and I would have to travel a good 200 miles to that dealership. the 2nd best offer from carwoo was only $2000 off sticker and I would have to travel about 100 miles to that dealership.

I finally got $6,300.00 off sticker from a dealership only 25 miles away from me - negotiating on my own (also waiting to close to end-of-month when they are far more despearate to close).

I think one can do far better then carwoo.
"



Rating 2/10
1/5
modified review posted

"My first response from CarWoo was a text to my phone which came almost immediately after completing the form which said "Welcome to CarWoo!" -otherwise still silent.

I also got two simultaneous emails, the first said:

Welcome Mark!
We know buying a car is a big pain in your trunk. Pushy dealers, questionable prices, time wasted, and high stress situations.
That's where CarWoo! comes in.
Competitive prices from local dealers, all online. That’s CarWoo!
Maintaining your privacy by keeping you anonymous. That’s Carwoo!
Stress-free and efficient car buying.... drum roll. That’s CarWoo!
Before we can get you started, one of our Customer Happiness Representatives will be reviewing your submitted information. If we received your information after business hours while we are sleeping, this could take a bit, otherwise it should only be a matter of minutes. Please feel free to give us a call at (877) 417-4966 or send us an email support@carwoo.com if you have any questions.

***and this email:****

Welcome Mark! Your car search has started.
So you're probably wondering what happens next.
1. Your anonymous request for a new car goes out to the dealers you selected.
2. Some of the dealers are slow to respond, so we personally reach out to them in an effort to speed things up. This may take up to 24 hours. (I know, we are working on making this part better.)
3. If you're an iPhone user, you can get your offers sent directly to your phone through our mobile app. Download it here.
4. Once you get offers from a dealer, it is important to respond. You'll get a better deal the more engaged your are with the dealers.
5. Finally, once you feel comfortable and confident with one of the dealer's offers, click "Reserve this Car" and the dealer will schedule an appointment for you to come and get the keys.
You'll get an email from us each time a new offer comes in, so sit back, relax and get ready for a simple car buying experience!
Need help? Call us at (877) 417-4966 or email support@carwoo.com

***up to 24 hours to get your first response, yeah I know we're working on making this part better***
"


Rating 10/10
5/5
modified review posted

"Carwoo.com helped me get the car of my dreams at the best price. I had looked in person at dealerships, when I did not know about Carwoo. Then, I found Carwoo. Carwoo let me be anonymous to get bids from different dealerships and then they facilitated the ability to counter-offer to multiple dealerships in a mouse click! Their customer service at Carwoo was excellent. They are so professional and helpful to the consumer. This made the whole car-haggling ordeal much easier and quicker. Not to mention using much less gas and wear and tear on me!"


Rating 10/10
5/5
modified review posted

"This is an outstanding service. Easily the most painless car purchase experience I have ever been involved in.

Carwoo was very useful for me because:
1. I knew and communicated exactly which product I wanted.
2. I knew and vocalized my intention to purchase within the week.
3. I had a price range that I could rationalize making the purchase in.

I actually had 3 specific (related) vehicles I was willing to buy but was only able to get an acceptable price for 1 of them (They are hot cars right now). I am certain I would still be car-less were it not for Carwoo enabling me to easily negotiate with a variety of local dealers until the price was right.

I also benefitted from the dealer ratings. I ended up paying a small premium to go with a highly rated dealer and the purchase process was painless (and delivered as advertised).

Absolutely the future of internet car purchasing.
"


Rating 2/10
1/5
modified review posted

"I try to use carwoo to get good price for a new Camry LE, however only 2 dealer response, and their price are way up. So I really don't know why anyone will use this website."


Rating 4/10
2/5
modified review posted

"Speaking from the dealer's standpoint, I can tell you that the CarWoo concept is a good one. Offer the customer an opportunity to buy a car at a competitive price. The problem with the site is that as a dealer, we waste a tremendous amount of time working the CarWoo leads only to not receive responses from prospective buyers. The buyers aren't screened in order to ascertain their intent. Each offer that we field takes on average of 10 minutes time just to process. Typically we don't have the car in stock that the customer is requesting (there is no way to stock every combination available). We then are accused of "bait and switch" tactics when we offer customers other choices. Customers using this service should be somewhat flexible in their equipment and color choices if they don't want dealers to offer to locate a car for them."

+ Read user comments

Rating 10/10
5/5
modified review posted

"I got a pretty good deal by going through Carwoo. I got several offers on the car I wanted. The lowest offer was lower than the local dealers - so I went with it, after negotiating it down a little bit more. It saved me the hassle of having to go from dealer to dealer, and to do comparisons, etc. The entire process was hassle-free, from my standpoint. The only caveat in using this website is- you need to know what you want. You cant browse on this website."


Rating 8/10
4/5
modified review posted

"Carwoo let me get the best price by far compared with any car buying service, and it was relatively hassle-free. However, the user should be careful to only ask for bids on the model decided upon. After test driving possible car models (and not discussing any purchase with a dealer), it should not be necessary to obtain bids on multiple models unless the user is basing the choice strictly on price. The good: the dealer can only contact you via the CarWoo website - no clogging up of your inbox; also the dealer cannot call you directly unless you explicitly permit this for a given dealer - if you call a dealer via the CarWoo site, a conference call is place from CarWoo to the dealer, so the dealer never has your personal phone number. This results in fewer pestering dealer calls when dealers just won't give up. Also, prices vary greatly by geographic area, so be sure to check larger metropolitan areas that you can drive to in a day - it's worth your effort."


Rating 4/10
2/5
modified review posted

"It doesnt work as expected. I did two researches for japanese two cars and every time I got only one offer. First time I did complain to Carwoo service center - and I got another two or three ofers. But they were not trying to overbid (lower) the highest price from fisrt offer. FOr me looks like Carwoo just ask other dealers to send "something" to fullfill promised 3 offers. Nobody cares if I get lower price or not.
One more thing. The closest dealer of the car I did research was not even on the list - so most likely there just few dealers who work with Carwoo. Not all of them. For sure is not worth to buy premium membership. But it is OK to waste your time ant try.
"

+ Read user comments

Rating 10/10
5/5
modified review posted

"I had some mean car dealers locally who would not budge on lowering price of new car. Carwoo changed all that. They started at msrp. But I counteroffered and next thing you know one of the dealers accepted. The dealer honored the price. I"

+ Read user comments

Rating 10/10
5/5
modified review posted

"Great website. Made my car purchase hassle free."


Rating 10/10
5/5
modified review posted

"I dont like to negotiate or haggle. Carwoo make it easy to buy a new car!"


Rating 10/10
5/5
modified review posted

"I couldn't believe how easy it was!! I searched the web to see what other people were paying for the car I wanted and what a good deal SHOULD be. Then I found carwoo and stated what I wanted. A few days later I ended up with a deal that was less than dealer invoice! I accepted the offer and headed over to the dealership. I was out of there in about an hour with my new car. LOVE IT!!!"


Rating 2/10
1/5
modified review posted

"Car woo sends the dealer customers that are not qualified to buy a car! I am a dealer and the few good leads that they sent could not buy a car! They need to do more research into who is using the site if they want to be professional."

+ Read user comments

Rating 10/10
5/5
modified review posted

"I was able to negotiate the price of a new car through Carwoo, and avoid all of the haggling and negotiating, or giving my personal info to many dealerships. I bought the car I wanted at a great price, everything as settled online (even though the dealer first try to make me go there in person to negotiate the best price).
I am still getting junk mail from all the dealers I contacted before using Carwoo, and hate it. Next time I will try to use only Carwoo!
"


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