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Stores > American Carpet Wholesalers
  • American Carpet American Carpet Wholesalers Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      30720
    •  
    • BUSINESS HOURS
      M-F 830am to 7pm Sat 9am-4pm (phone only) Online 24/7
      GENERAL PHONE
      800-548-2706
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      800-548-2706

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.08/10 9.08/10
    Chance of future purchase: Rating 9.41/10 9.41/10
    Shipping & packaging: Rating 9.14/10 9.14/10
    Customer service: Rating 9.51/10 9.51/10
    Return/Replacement policy: Rating 8.90/10 8.90/10
Voice your opinion! Review American Carpet Wholesalers by clicking a star below.
Rating 10/10
5/5
2017-06-19

great experience

"I ordered some Mohawk laminate flooring and some vinyl sheet floorings. The customer service was great. Everything went as I was told. I got updates on where flooring was during transit. I was impressed by how professional and easy it was to purchase online and have delivered to my door. I would recommend them to anyone I was so pleased."


Rating 10/10
5/5
2017-06-19

Awesome

"Alicia was awesome. She kept me informed on all aspects of my order. I would definitely use this company again."


Rating 10/10
5/5
2017-06-17

Timely and responsive

"Bob did a great job helping me locate the carpet I needed and getting it shipped timely. Great experience"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-17

samples of flooring

"very polite on the phone My samples came quickly."


Rating 10/10
5/5
2017-06-17

Awesome Customer Service

"I called and the order taker helped me pick out flooring that was not also durable, and attractive but also in my budget. However the shipping company that delivered, Estes, the driver broke his hydraulic line in my driveway, gouged a lot of the asphalt and left me with a huge mess including a huge spot in the driveway as well as on the street in front of my house. I live in a gated community with Property owners association rules that make me responsible. So now I am having to pay to repave some of the street in front of my house. So all the savings I received on the flooring are wasted on the repairs. I would like to at least fix my driveway. I did not even receive an apology from ESTES, and had to purchase drying material and clean it all up myself."


Rating 10/10
5/5
2017-06-16

Working with AmericanCarpet Wholesaler

"I had a very good experience. the people were knowledgeable and friendly. Delivery was quick."


Rating 10/10
5/5
2017-06-16

Great Customer Service

"Exceeded our expectations."


Rating 10/10
5/5
2017-06-16

Great Experience

"Purchased my floor a few weeks ago and couldn't be more pleased! Great price, courteous sales people, and very helpful. I recommend American Carpet Wholesalers! Thank you Greg ****. It was a pleasure doing business with you!"


Rating 10/10
5/5
2017-06-15

Great Flooring & Service!!!

"The BEST experience I've ever had with purchasing quality luxury vinyl tile flooring. Staff catered to my needs & the product was delivered in a timely manner. Look forward to doing business again & would recommend to everyone!!!"


Rating 10/10
5/5
2017-06-15

Do It yourself

"Service was good! Product delivered on time as explained by sales clerk."


Rating 10/10
5/5
2017-06-15

Friendly & fast

"Nice customer service, knowledgeable and friendly. Best pricing!"


Rating 10/10
5/5
2017-06-15

Great Customer Service

"I had bought some flooring locally but later needed more and found it online from American Carpet Wholesalers and had a few questions so I called and they were so pleasant and easy to deal with, even offered to put my order in over the phone. The shipping process and drop off went easy and on time, very professional altogether. I'd recommend them to anyone looking for flooring. "


Rating 10/10
5/5
2017-06-15

Great service!

"Great service when we arrived. We drove to "American Carpet Wholesalers" (out of state) to pick up some additional flooring to match current flooring. I had already confirmed online they had what I needed. They took very good care of us and delivered exactly what we needed.
"


Rating 10/10
5/5
2017-06-15

GREAT FRIENDLY SERVICE

"I FOUND A CARPET I WANTED FROM A LOCAL DEALER BUT IT WAS MORE EXPENSIVE THAN I WANTED TO PAY. I GOT THE IDENTICAL CARPET DIRECTLY FROM AMERICAN CARPET WHOLESALERS AT A GREAT PRICE. I BELIEVE I DEALT WITH GREG. HE WAS PROFESSIONAL, RESPECTFUL AND MADE THE ENTIRE PROCESS EXTREMELY EASY.

MIKE SPEER
"


Rating 10/10
5/5
2017-06-15

First Time Customer, Had Great Experience

"I ordered some carpet tiles from ACW and was very pleased with their customer service rep and fast shipping. I was concerned about the tiles shipping on a pallet because I was ordering for residential delivery and it was just me there to accept delivery. They walked me through that I could easily "break" the pallet and take delivery of the boxes individually in my case. Pallet arrived in mere days."


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American Carpet Wholesalers participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,382 merchant members.