We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > American Carpet Wholesalers

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • American Carpet American Carpet Wholesalers Elite Status
    • Address: 2317 Chattanooga Rd, Dalton GA
    • Contact: n/a
    • Phone: 800-548-2706
    • Customer Support: 800-548-2706
    • Business Hours: M-F 830am to 7pm Sat 9am-4pm (phone only) Online 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.01/10 9.01/10
    Chance of future purchase: Rating 9.26/10 9.26/10
    Shipping & packaging: Rating 8.96/10 8.96/10
    Customer service: Rating 9.27/10 9.27/10
    Return/Replacement policy: Rating 8.70/10 8.70/10

4,637 Customer Reviews

Rating 10/10
5/5
2016-06-22

Product and Service Was Perfect

"Our On Line purchase is full of accolades: Great Customer Service, On Time Delivery and Awesome Product! Not on hiccup during the whole process. Our expectations were exceeded!"


Rating 10/10
5/5
2016-06-20

Very easy

"was a great experience no problems. will use this company gain. highly recommend it"


Rating 10/10
5/5
2016-06-20

LVP tropical Fruitwood

"American Carpet Wholesalers do what they say - good Company.
Shipped quickly. I had some problems with the product I purchased, IVC-US LVT Horizon planks - but there was no going back, had to make the most of what I had, - some (15%) just did not connect completely - usually in the center. The quality of the material is super - seems to be a IVC quality control issue regarding the connections. Most planks went together easily.
I highly recommend American Carpet Wholesalers as the #1 source of the flooring products they sell. I found other places that were cheaper but the shipping costs were very high.
Price was not my first priority - an honest, reliable company was.
"


Rating 10/10
5/5
2016-06-18

Excellent Armstrong Tile Order

"The tile ordered was just what we wanted. Great tile, great price. The service was super. All questions were answered succinctly and courteously. I wanted shipment on a specific date, no problem. The complete order was received only two later. I was even assisted in unloading and checking of my order. An all around good experience. I would definitely order from these folks again. "


Rating 10/10
5/5
2016-06-17

King of Hipsters say's Linoleum tile comeback!!!

"The inside sales rep was helpful and easy to work with. Will definitely send you all clients your way and the packaging was exceptional. Thank you-Sal
"


Rating 10/10
5/5
2016-06-17

happy customer

"Very satisfied customer here. Could not beat the price --and we tried going to all major flooring stores. Arrived 2 days after order was placed and we are 600 miles away. Great service all around. Will continue to recommend to family and friends. We purchased Armstrong Alterna and it looks great,"


Rating 10/10
5/5
2016-06-16

"I received exactly what I ordered, on time, and for a great price. What more could one ask for? ?"


Rating 10/10
5/5
2016-06-16

Expected Good. Got Great.

"Ordered a vinyl sheet for master bathroom. It was a GREAT price including delivery. When I received it, the design/color was even better than pictured m. Needless to say, if I need flooring again, I would most definitely buy it from American Carpet Wholesalers. You should start and end your search at ACQ. "


Rating 10/10
5/5
2016-06-16

They listen, they do not rush you around and they know thier stuff!.

"I got free shipping on my flooring order.l They are an excellent source for top quality products. My sales person Lamar was very helpful and easy to deal with in a fast paced world. Shipping was fast and professional. 100% satisfied. "


Rating 10/10
5/5
2016-06-16

Best price ever and with great service.

"I looked all over the internet for the two specific rugs I wanted to purchase. I received quotes from a number of suppliers, then went back to each of them for their best price. American Carpet gave me the best price, no shipping costs and no sales tax. I received the rugs within about two weeks in good condition and they were exactly what I ordered. Can't beat that!"


Rating 10/10
5/5
2016-06-15

Amazing Service

"I had the most helpful sales person with a large order for an event hall that I'm working on. She worked directly with Armstrong to make sure that I had the correct dye lot and to make sure that the goods arrived on time. She even followed up with me. Such an easy company to work with - I'll be buying all of my flooring material for projects through these guys!"


Rating 10/10
5/5
2016-06-15

Quick and personalize service.

"Quick and personalize service."


Rating 6/10
3/5
2016-06-15

Almost completely satisfied customer

"The people on the phone were extremely helpful and patient when I was placing the order. The flooring material arrived in good condition and in a timely manner. The price was good. The only negative was the shipping method. It was difficult to pin the delivery company down on a delivery time and the delivery required a signature so someone had to be present for the delivery. However the most inconvenient part was that the flooring was supposed to be delivered to my house, but instead, I had to chase down a full size semi truck that couldn't drive down my street. I ended up giving up most of my work day waiting and then chasing down the delivery truck. Not at all convenient for folks who work full time."


Rating 10/10
5/5
2016-06-15

Bare Feet Required

"We absolutely LOVE our carpet we bought from you. Easy to order over the phone, the price was great, delivery was prompt, the product was exactly what we asked for with great padding. We are very happy & will recommend you to all our friends. Thank You!!!"


Rating 8/10
4/5
2016-06-15

Condo Flooring

"Overall customer service was good."


Ratings Calculation Change
Learn about Our Reviews

Share American Carpet Wholesalers's store rating

American Carpet Wholesalers is a Merchant Member! Learn more

American Carpet Wholesalers is a merchant member
American Carpet Wholesalers participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,565 merchant members.