We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > American Carpet Wholesalers

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • American Carpet American Carpet Wholesalers Elite Status
    • Address: 2317 Chattanooga Rd, Dalton GA
    • Contact: n/a
    • Phone: 800-548-2706
    • Customer Support: 800-548-2706
    • Business Hours: M-F 830am to 7pm Sat 9am-4pm (phone only) Online 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.98/10 8.98/10
    Chance of future purchase: Rating 9.21/10 9.21/10
    Shipping & packaging: Rating 8.90/10 8.90/10
    Customer service: Rating 9.23/10 9.23/10
    Return/Replacement policy: Rating 8.67/10 8.67/10

4,561 Customer Reviews

Rating 10/10
5/5
2016-05-20

These boys do GOOD

"They are even very nice and help full with directions
Thanks
"


Rating 2/10
1/5
2016-05-19

half an order!

"The nail set was shipped but not the flooring staples. No explanation. I had to go to Home Depot to order the staples which delayed the project a week. "

Rep reply posted May-19-2016

A rep from American Carpet Wholesale, americancarpet, has responded

“Ummm! You bought hardwood flooring from us but not a nailer?”


Rating 10/10
5/5
2016-05-18

Great price and service

"I searched and searched for pricing, and these guys were it. I wasn't in a rush, but everything did get here when promised. No damage in shipping either. Can't ask for much more than this."


Rating 10/10
5/5
2016-05-18

Such a Deal!

"I saved almost 30% by purchasing from American Carpet Wholesalers as compared to buying my flooring from a big box store. The shipping was fast & very well communicated. I just wish I'd known about this company years ago so I could have saved big on many other past home improvement projects. Mark me down as "Very Satisfied Customer"!"


Rating 2/10
1/5
2016-05-18

Unable to delivery

"After a couple specified delivery dates were missed, we ended up having to cancel order. Communications was not forth coming. Had to call ourselves to find out status of shipment when we did not hear anything. Main issue may have been with supplier, but don't know for sure?"


Rating 10/10
5/5
2016-05-18

Oh Happy Day

"After getting several prices from local flooring stores, I decided to check prices online. I found the American Carpet Wholesalers website and called right away. I spoke with Sonya who was very helpful in placing my order, and within a weeks time, it was delivered to my door. The freight company was also very helpful in emailing the details of delivery and even bringing the palette into my garage because it was raining. The very best part of all, was the savings of about $700.00 for the same product from the local flooring stores! I would highly recommend ACW and have already done so!"


Rating 8/10
4/5
2016-05-18

splinters

"Love the look of the floors, but when walking on the floor in socks you can feel the splinters catching on my socks. Didn't noticed it on barefoot but you can in socks a lot. Also this floor is chipping really fast. I have had two other pique floors before and I'm shocked that this one is doing this. It seems like the wood is very dried or something

Michele Fisher
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-18

Very good service

"I ordered a sample of flooring, and it was shipped fast! It was a good size piece, so I could experience what it would look like. I appreciated the free sample and how accommodating they were."


Rating 4/10
2/5
2016-05-17

Indifferent

"This order was a mistake and when attempting to explain the mix-up, I was fairly rudely told that there would be no refunds. I wont be using ACW in the future. "


Rating 10/10
5/5
2016-05-17

"It was so easy, placed the order. It was here within a week. Delivered to my house. I would definitely recommend! "


Rating 10/10
5/5
2016-05-16

LVT dream floor

"The whole process was very easy, I found my flooring, gave them a call to confirm stock, placed the order online. A few days later the trucking company called to set up a delivery day/time. The trucking company is probably the trickiest, we had to reschedule the day since they were running late, then we changed location because of the size of the delivery truck, but driver was accommodating and we got the flooring in great condition. My LVT flooring is installed (by a pro) and looks great!"

This review was modified by Dsciarri on May 17 2016 06:26:19 AM

Rating 10/10
5/5
2016-05-16

Great service!

"The rep was pleasant to talk to and took my order in a professional manner. Shipping went off without a hitch."


Rating 10/10
5/5
2016-05-16

Excellent reseller

"We used ACW for two orders. They were both very reasonably priced and shipped quickly."


Rating 10/10
5/5
2016-05-16

Tip-toeing through the tile

"Very happy with the entire process. Could not believe how quick we received the tile. Ordered on a Saturday and had the tile delivered to our door within a week. Customer Service was very knowledgeable on the product and what we needed to complete it. Would order from American Carpet again. Thank you American Tile!"


Rating 10/10
5/5
2016-05-15

Love the wood

"This was my second order from American Carpet Wholesalers and I have been delighted with the service, savings and the flooring."


Ratings Calculation Change
Learn about Our Reviews

Share American Carpet Wholesalers's store rating

American Carpet Wholesalers is a Merchant Member! Learn more

American Carpet Wholesalers is a merchant member
American Carpet Wholesalers participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,589 merchant members.