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RatingsRating
Store InformationStore Info
Full Rating Profile
  • American Carpet American Carpet Wholesalers Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2317 Chattanooga Rd, Dalton GA
    • Contact: n/a
    • Phone: 800-548-2706
    • Customer Support: 800-548-2706
    • Business Hours: M-F 830am to 7pm Sat 9am-4pm (phone only) Online 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.89/10 8.89/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 8.49/10 8.49/10
    Customer service: Rating 9.36/10 9.36/10
    Return/Replacement policy: Rating 8.94/10 8.94/10

3,838 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"Very pleased with my flooring-both the carpet and the vinyl. I highly recommend this company for the wonderful selection, great prices and helpful sales reps.
I will definitely use American Carpet Wholesalers again-hopefully when I buy my next house in a few months.
I can't say enough about how positive this purchase was!!!
Thanks for everything!
"


No Avatar

Verified Customer
Rating 10/10
5/5

"Very pleased with online representative--she was able to answer all my questions."


Rating 10/10
5/5

"Great service - ordered on-line and had a follow up call the same day ! The armstrong floor I purchased was not in stock at Armstrong warehouses, so it was ordered and arrived before expected. The best part it was $1.00 a sq ft less than dealers in Cleveland wanted to charge..."


Rating 10/10
5/5

"Great product at a good price. Online ordering was a breeze and delivery was very prompt. I will make all my future floor covering purchases this way with this vendor!"


Rating 10/10
5/5

"I found your prices to be the best available anywhere! I called customer service to place my order and was pleasantly surprised at the great service I received. She was not pushy and offered me the option to think about my order and call back with any questions. We received the flooring on the date expected and even the truck driver was exceptionally polite and helpful. I will recommend you to my friends and will order from American Carpet Wholesalers again when in the market for flooring."


Rating 10/10
5/5

"Great customer service!!!"


Rating 10/10
5/5

"Received my order quicker than expected, great service."


Rating 10/10
5/5

"Greg, our salesman was very helpful and personable. He suggested all the additional products needed to complete the job. Our floors are beautiful. I possibly got the best price in America. I will order from them again and recommend to others."


Rating 10/10
5/5

"American Carpet Wholesalers were great! My flooring arrived on time and in tact, even though it slid off the pallet inside the delivery truck. I emailed ACW with the issue and they told me to let them know if anything was unusable and they would replace it at no cost.
Great company!
"


Rating 10/10
5/5

"Excellent and efficient customer service."


Rating 10/10
5/5

"All transaction went smoothly. Pleased with how order was handled, and on time shipment"


Rating 10/10
5/5

"Product was as described and promptly shipped"


Rating 10/10
5/5

"Good price, excellent customer service and helped me expedite even a small order. Color match and quality was excellent. Thank you!"


Rating 10/10
5/5

"American Carpet Wholesalers is a wonderful company to work with! The ordering process is simple and shipment was prompt...not to mention the great, low prices! We refer your company to friends and family to get wonderful products at your low price!"


Rating 10/10
5/5

"American Carpet has been a longtime source of carpet/flooring for me and the business' my family and I own. They offer exceptional customer service and super quick shipment of any order including special orders. We will continue to use AC as our primary supplier for carpet/flooring needs. "


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American Carpet Wholesalers is a Merchant Member! Learn more

American Carpet Wholesalers is a merchant member
American Carpet Wholesalers participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,702 merchant members.