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Stores > American Carpet Wholesalers

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • American Carpet American Carpet Wholesalers Elite Status
    • Address: 2317 Chattanooga Rd, Dalton GA
    • Contact: n/a
    • Phone: 800-548-2706
    • Customer Support: 800-548-2706
    • Business Hours: M-F 830am to 7pm Sat 9am-4pm (phone only) Online 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.73/10 8.73/10
    Chance of future purchase: Rating 9.08/10 9.08/10
    Shipping & packaging: Rating 8.76/10 8.76/10
    Customer service: Rating 9.31/10 9.31/10
    Return/Replacement policy: Rating 8.97/10 8.97/10

4,177 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-01

very easy transaction

"company is great to work with"


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Verified Customer
Rating 10/10
5/5
2016-01-30

"It was exactly what I order and the delivery was very fast"


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Verified Customer
Rating 10/10
5/5
2016-01-30

Great prices, Excellent Service

"We placed an order for an Armstrong Premium Vinyl Tile floor and materials to install it. I like to shop locally but we saved over $1000. at American Carpet Wholesale. That paid for 2/3 of the professional installation. The shipment arrived in perfect condition on a sealed pallet. The entire experience was a pleasure and the finished floor looks amazing."


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Verified Customer
Rating 10/10
5/5
2016-01-29

Quick Notification

"American Carpet Wholesalers was quick to call me when my online order had problems. The requested item was discontinued despite the website accepting my order, giving me a confirmation number and taking my credit card information. The website did indicate that the product was discontinued, but since the order went through I thought that they must still have inventory in-stock....not the case. I'll try them again when another flooring item is needed. "


Rating 10/10
5/5
2016-01-24

Great Deal and Great Customer Service

"I recently purchased laminate flooring for two large rooms in my home. American Carpet Wholesalers had the best price by far. I went on the website one evening and requested a quote for my flooring. I received my quote the very next day. I had a few questions about the product so I decided to call before my purchase. All my questions were answered and they were very knowledgable. My flooring came on time and looks great! Thank you ACW!"


Rating 10/10
5/5
2016-01-21

2nd time ordered from them -- GREAT service

"I have placed two only small orders with American Carpet Wholesalers. I could not be happier with them -- and hope to order a larger quantity from them in the future. I've been very impressed with everything about them -- their customer service -- both during and after the sale. (My 2nd order came to them from the supplier damaged, and they immediately called to let me know. It only caused a 1-day delay.) "Lloyd" has been the customer service desk rep I've talked with both times; he's very cordial, professional, and customer focused. This is the EXACT same flooring I would pay significantly more for locally. It's quite costly to ship the flooring -- but even paying the shipping fee, we still get the same identical flooring -- for less. I'm so glad I found American Carpet Wholesalers -- I was simply "internet shopping" and decided to take my chances. It was definitely worth it."


Rating 10/10
5/5
2016-01-20

An amazing experience online!

"I ordered this product sight unseen and was VERY happy with my purchase. The shipping could have been faster, but since it was free, I won't complain!!"


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Verified Customer
Rating 10/10
5/5
2016-01-19

"American Carpet Wholesalers did and outstanding job, product was as sold, arrived as promised and at a great price. The sale contact I had was Greg Dykes. Greg did an outstanding job, was helpful and very knowledgeable about your product lines.

Thanks for a great job the floor is install and beautiful.

Manny Ernhart
"


Rating 10/10
5/5
2016-01-19

Efficiency and Accuracy of order

"Worked with Greg who was quite patient with us while the insurance comoanies figured things out. When it came time to ordering everything was accurate. Shipped right to our house when we were told it eould be there. Would highly recommend American Carpet Wholesalers without hesitation."


Rating 10/10
5/5
2016-01-19

Excellent Service!

"Great people to deal with and the price match was huge!! I live in the middle of nowhere in Montana and received 800 sq. ft. of tile free shipping at the best price anywhere!! Can't recommend American Carpet Wholesalers highly enough!"


Rating 10/10
5/5
2016-01-19

Great prices and service!

"Great selection. Excellent prices. Quick delivery. Very satisfied and will use again."


Rating 10/10
5/5
2016-01-18

"Product as described. Very satisfied. "


Rating 10/10
5/5
2016-01-18

"Order was received in a timely fashion and was processed and communicated very clearly and executed professionally"


Rating 10/10
5/5
2016-01-18

One of the Best of America

"American Carpet Wholesalers is one of the Best wholesale flooring companies to work with. The excel in customer satisfaction and the quality of material is superb. "


Rating 2/10
1/5
2016-01-18

Worst service ever

"Items I ordered were not anything like the picture, very dissatisfied !!"


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American Carpet Wholesalers is a Merchant Member! Learn more

American Carpet Wholesalers is a merchant member
American Carpet Wholesalers participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,635 merchant members.