We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • American Carpet American Carpet Wholesalers Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2317 Chattanooga Rd, Dalton GA
    • Contact: n/a
    • Phone: 800-548-2706
    • Customer Support: 800-548-2706
    • Business Hours: M-F 830am to 7pm Sat 9am-4pm (phone only) Online 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.88/10 8.88/10
    Chance of future purchase: Rating 9.07/10 9.07/10
    Shipping & packaging: Rating 8.55/10 8.55/10
    Customer service: Rating 9.30/10 9.30/10
    Return/Replacement policy: Rating 8.37/10 8.37/10

3,538 Customer Reviews

Rating 10/10
5/5
modified review posted

"This company delivered the same product as the local retailer at about a 25% reduction in total cost. And that includes the shipping. They are legitimate and worth using. The customer service was professional and efficient. "


Rating 10/10
5/5
modified review posted

"Very Good Service. Have another project scheduled for next year and will give American Carpet Wholesalers my first call."


Rating 10/10
5/5
modified review posted

"Great experience, would shop here again!"


Rating 10/10
5/5
modified review posted

"We have not installed the flooring yet because of construction delays but it looks beautiful! We would definitely order from American Carpet Wholesalers again because everyone involved was very helpful."


Rating 10/10
5/5
modified review posted

"Very pleased with our purchase. In fact, we were so pleased we have decided to do the basement with the same carpet. Sonya, our sales person was quite helpful and we will be calling her again. "


Rating 10/10
5/5
modified review posted

"Great experience with the company and Greg was the sales rep. He was very helpful. "


Rating 8/10
4/5
modified review posted

"I was happy with American Carpet Wholesalers except one of the carpets that I ordered that was manufactured by Shaw was not the same as the same type of carpet I already had in my home. I was adding carpet to another room and the thickness and length of the textured carpet was totally different. "


Rating 10/10
5/5
modified review posted

"American Carpet Wholesalers was great to work with! I only ended up buying the stairnose from them, not the floor, and when I wasn't sure about the color match and called they were very helpful in ensuring I got the right piece. They also had it delivered before the time they said they would. "


Rating 10/10
5/5
modified review posted

"We received our product as promised and are very happy with it. We were, however, notified that the original order shipped to American Carpet was the wrong product; therefore, they re-ordered, causing a bit of a delay. But, I am definitely glad they caught that it was wrong and didn't just send it out. That would have been very frustrating for all!"


Rating 10/10
5/5
modified review posted

"I got a great price on Bruce laminate flooring. I saved over $2.00 per sqft. buying from American Carpet Wholesalers! "


Rating 10/10
5/5
modified review posted

"Great transaction overall. Prices are emailed fast and the customer service was good."


Rating 10/10
5/5
modified review posted

"Our hardwood flooring went down in just one day and looks terrific. It was also a great price for the quality we received. We couldn't be any happier."


Rating 8/10
4/5
modified review posted

"I have not recieved my order yet. It was lost by the shipping company."


Rating 10/10
5/5
modified review posted

"Friendly customer service and prompt shipment."


Rating 10/10
5/5
modified review posted

"I was very happy with my purchase of Vinyl flooring from American Carpet Wholesalers. Most people don't like to deal online or over the phone. It all went real well, very good communication with the staff, on time delivery and goods delivered in excellent condition. I have and will continue to recommend American Carpet Wholesalers to anyone wanting great service and a good deal.. Thank you !!"


Ratings Calculation Change


Share American Carpet Wholesalers's store rating

American Carpet Wholesalers is a Merchant Member! Learn more

American Carpet Wholesalers is a merchant member
American Carpet Wholesalers participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.