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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2317 Chattanooga Rd, Dalton GA
    • Contact: n/a
    • Phone: 800-548-2706
    • Customer Support: 800-548-2706
    • Business Hours: M-F 830am to 7pm Sat 9am-4pm (phone only) Online 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.81/10 8.81/10
    Chance of future purchase: Rating 9.11/10 9.11/10
    Shipping & packaging: Rating 8.64/10 8.64/10
    Customer service: Rating 9.19/10 9.19/10
    Return/Replacement policy: Rating 8.80/10 8.80/10

2,823 Customer Reviews

Rating 8/10
4/5
modified review posted

"I was referred by my brother in law and everything was pretty easy.my salesman Chris was very helpful. The prices were great.only negative was had to reorder a small amount of product to finish my job and had to pay shipping, which was almost half the cost of my order. Overall a pleasant experience. "


Rating 10/10
5/5
modified review posted

"A great experience! Everything was shipped in a very timely manner."


Rating 10/10
5/5
modified review posted

"I received my Welcome carpet mat in Spanish. I liked the quality and design on it. The price was very competitive and the service was very acceptable on the time it arrived to me. Thank you M. H. "


Rating 10/10
5/5
modified review posted

"Referred to American Carpet Wholesalers from a family member because of his great experience and turned into a great experience for me. The pricing was excellent and service was top notch. "


Rating 10/10
5/5
modified review posted

"I was a little leery about ordering flooring online but everything was perfect.flooring arrived on time and in perfect shape.I am in the middle of my install and have had only a few bad boards so far out of 1000 sq. ft."


Rating 2/10
1/5
modified review posted

"One of the worse companies I have ever delt with. First problem was with my order - was told that they could have my product to me by a specific day (this is why I ordered because I was in a hurry), but once I placed my order I was then told product would not arrive until a a week and a half after promised delivery date. Then once product arrived in my location - American Carpet Wholesalers failed to give the delivery company any of my contact informaiton. Delivery company showed up at my door with my product with no prior warning and I was at work - I had to contact delivery company, find my product, give them my contact information and then schedule delivery - which again delayed the date. I called American Carpet Wholesalers and told them of these issues and all I got was I am sorry... Terrible company would never deal with them again even if you save some money on the product it is not worth the headache."


Rating 10/10
5/5
modified review posted

"Service was excellent, called to ask a few questions and I ended up placing my order right then."


Rating 10/10
5/5
modified review posted

"Always use for our flooring needs"


Rating 10/10
5/5
modified review posted

"Great to work with. Order was taken professionaly and received without any problems"


Rating 10/10
5/5
modified review posted

"Great Deals. Looking for greats for renter. High end med and low end cost samples.
Thanks
"


Rating 10/10
5/5
modified review posted

"American Carpet Wholesalers were a pleasure to work with, considering the vinyl flooring we needed had been discontinued. They were very prompt with their responses and made sure we would be pleased with a replacement product. Prices and shipping were very reasonable. Extremely helpful and would definitely do business with them again."


Rating 10/10
5/5
modified review posted

"They were fantastic to work with and offered a price $5,000 less than I was quoted here locally. The shipment of hard wood arrived in 7 days and, after it was installed and I could see how beautiful it was, I felt like I hit the lottery!"


Rating 10/10
5/5
modified review posted

"the product was an excellent value and shipped promtly. The service person with whom to notify me of shipping date availability was as good as any service people to whom Ive spoken."


Rating 10/10
5/5
modified review posted

"good product, good price, good service"


Rating 10/10
5/5
modified review posted

"Ordering from American Carpet Wholesalers is a breeze. We saved close half of what we would have paid locally, plus no sales tax.We ordered a piece of vinyl made by Tarkett and it arrived in great condition.If your handy and know how to install this yourself, American Carpet is the way to go."


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American Carpet Wholesalers is a merchant member
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