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Rips you off. Does not pay what they say they would.
"When you sell to cardpool there are several payout options. So this time they made a mistake. I asked them to look into it. ALL SALES FINAL. EVEN IF THEY MAKE MISTAKES. And since we are in digital marketplace, the consumer loses. They won't let you cancel the transaction. So even if you decide to keep the original gift cards, they will bill your credit card. And since the payment method to you is also incorrect, you lose twice as much. You may as well just call it a donation. Thanks Cardpool! You're the best!"
Beware - "Instant" Email Delivery Isn't! - Read Fine Print
"Cardpool promises a lot up front, but after you give them your credit card they turn into the DMV. Before buying an emailed "instant" gift card realize that its not going to be there for up to one business day and that they may ask for additional information while tying up your money with a live charge. I needed to buy some merchandise from an online retailer that was time sensitive relative to available stock and pricing. Cardpool, again before they take your credit card, promises instant access to your gift card. In fact the gift cards are labeled "instant" on their site. Unfortunately, instant does not mean the same thing to them as after your transaction goes through you do not get a gift card as promised but rather a page saying it can take up to a full business day and maybe longer for you to get your "immediate" delivery of the gift card. It is very disappointing that there are still vendors out there using deceptive trade practices and I regret not doing more due diligence before giving them my credit card."
"I tried to sell some Apple store cards several days ago; as of yet I have not received any payment, and am having trouble accessing my account."
I thought I'd be an exception
"I should have read the reviews before ordering. They took over Day to send me one gift card, and the other the took over a day to tell me this garbage:Thank you for contacting Cardpool.com! Our risk assessment team has determined that we aren't able to accept the order at this time. Your credit card has not been charged for the order. Unfortunately due to the nature of our business, we do not currently disclose the parameters of our risk assessment. We truly apologize for any inconvenience to you.Basically canceled my order for literally no reason. Don't waste your time."
"I have dealt with CARDPOOL for several years and NEVER have had a problem, some of their competition plays word game terminology, CARDPOOL would rate superior say over card cash, this is from history and experience."
"I purchased a gift card with a value of $250 from them a little bit over a year ago. I tried to use it yesterday but was told that the account was closed and the card did not work. I contacted cardpool staff and they told me since it is over a year protection they could not do anything about that. I still have almost $200 in that card. Ridiculous! "
sold them my gift cards on 3/4...STILL HAVENT BEEN PAID!
"these guys are total crooks. i am STILL WAITING to be paid for 2 gift cards I've sold to them. Transaction # 19736692, in fact. Cardpool, you better pay up! Buyers out there....BEWARE!!! Dont sell or buy from these scam artists."
Wouldn't Sell To Me???
"I tried placing an order for a $150 ****'s Sporting Goods Gift Card. My order was denied. Bounced Check? No... Overdrawn account? No... Maxed out credit card? No... American Express (Hardly accepted)? No... Bad Credit? No... So, Why? Just Because!! Why not! After trying to call them, I figured out they don't answer their phones... EVER, nor do they return phone calls. And they'll tell you that in an email. Why? Because they don't want to face their angry customers. I questioned why... here's their response "Hello, Thank you for contacting Cardpool.com. To clarify the email that you received, each order must be reviewed and sanctioned by our risk assessment team in the company before it can be processed for release and shipment.Unfortunately, due to the nature of our business, security protocol does not permit further details in regards to the process by which the risk assessment team conducts their risk valuation.Please be advised that the rejection of an order is not a negative reflection on you, as a customer, nor is it an indication that future orders will also be cancelled.Please feel free to submit a new order through the Cardpool website if you are still interested in purchasing discounted gift cards.To reiterate, the risk assessment decisions are contingent on many different variables which, regrettably, cannot be divulged due to the constitution of this business."Why the hell would I submit a new order for the same card, same amount, same payment method, same person, etc. and it get approved?I don't get it. This is the last time I consider this **** poor company. There are other options."
i sold my giftcard
"when i read some of the reviews i was a little nervous and yes they dont have a contact phone number and theyre reply by email took a while but, i received my check in my mailbox exactly a week after i sold it online. "
CardPool is the worst !!!
"My initial purchase was completed, even though it took way too long. The last 2 were cancelled by their "risk management team" for no reason. I've used other sites to purchase gift cards and CardPool is the worst."
Great experiences with Cardpool in March 2017
"I had a great experience - I traded 2 gift cards in March 2017 and the process was very quick and seamless. In both instances Cardpool emailed me Amazon gift cards within 24 hours. I would definitely recommend them!!!"
I want my gift cards back!!
"So I sent this company 2 iTunes gift cards and I sent them it and when I asked them when they're going to send the check they said there was a issue and they will send my gift cards back. So I emailed them when they're going to send them back and they said they won't be able to. I was really furious so I emailed them again and they haven't emailed back again. They also said they don't accept iTunes gift cards but didn't have 1 problem with it when I clicked on the apple button. All I want is my gift cards back:(("
"Ordered a card thinking a day ahead of time was enough. Listen to the reviews. Not worth the extra percent off. Really really slow"
Long, long time to delivery. Avoid.
"By the time I had the giftcard sent ELECTRONICALLY, the deal was already over. Other sides like Raise and CardCash are sent within hours.AVOID!"
Where Customer Service Goes To Die
"Try another site. I sent in a Card that was received Dec and have yet to get my check. Out of the 7 times I have contacted them on this issue, I have only received 1 email that was not computer generated asking me to confirm the address I already gave them. They use this tactic to stall and pretend they already tried to send you the check to buy them more time. Their slow nature is a tactic to get you to opt for the Amazon credit next time you trade/sell."