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A Bad Domino Effect.
"I place an order online on July 3,2017 for a brand new power steering gear box, that cost $521.81 plus a $ 65 next day shipping. On July 6,2017 I receive a remanufactured gear box that cost 261. Big disappointment! The worst part was when I tried to contact Car Steering, I waited over an hour on the phone to speak to a sales rep, and then when they finally answered. After explaining to them that they send me a remanufactured pump instead of a new one, I was handled on the phone like a thief caught stilling from them. That sales rep told me they did not have a new pump so they sent me a remanufactured pump, yet charge me the price of a new pump. I Felt ripped so off. I will never shop with them again or allow any one I know to. And for future reference I feel they need to pay better attention to there orders an reevaluate there customer service because of there lack of professionalism they made me and the company I work for look as bad as them. His action made me disappoint a good customer which would not have happened had they done there" JOB" correctly. Thanks for nothing car steering wholesales."
1974 datzun 260z steering rack
"great product fit like a charm except, my early 260z had on one side I had to buy a new tie rod moog part # es2109r as the inner tie rod had right hand threads and my original had left hand threads no big deal. but otherwise very positive steering over the old no play very tight .would buy again . plus no core charge because this is new not rebuilt!!"
"Great customer service, thank you I will be back"
Out of stock
"The comressor i ordered is out of stock, the merchant hasn't been able to provide an ETA."
above and beyond
"We received our part in a very timely manner even though it was during the holiday rush. Part was exactly what we ordered. After getting the part we realized that it wasn't needed and even though we were past the 30 day return policy, they understood that with the holidays and such, they still allowed us to return with a full refund. Would definately order from them again!"
Product delivered quickly and accurately
"Excellent price, excellent service and the quality you would expect. The main thing is a quick transaction."
Matt made it right.
"I received my order without the promised return shipping label. One call and Matt emailed the label to me for return credit. Also the steering gear made a huge difference in my vehicle."
False Shipping Claims in both Invoice and Correspondance
"I paid for shipping for both outbound part and return of my part (for refurbishment) and was told that I had to cover return shipping. Specific line item on my invoice:"UPS - Worldwide Expedited + UPS Return Service Label" for almost $60.Now, Car Steering Wholesale is telling my that I should have reviewed their website. They don't cover international return shipping. So, I have to pay to return the part and hope that they were not lying to me about my refund."
Got a very good part and refund of the CORE DEPOSIT
"I ordered a Mercedes-Benz E-Class W210 4Matic 98-03 Power Steering Rack & Pinion Unit. It came to Warsow/Poland within 5 days. In the meantime I drove more than 4.000 km with it and everything is best. I send the old part back and the core deposit for it arrived completly on the credit card I payed with.So I´m completly satisfied, would buy again in this store and I recommend it already to my friends."
One Happy Customer, Very Satisfied!!!
"I placed an order on April 6th for a LH Lower Control Arm for my Mercedes E320 that was expected to arrived on the 12th but it was delivered 4 days sooner. The part was in excellent condition as described and it fit perfectly. Not only that I saved at least $100 for the part, now that I have it installed, my car feels much safer to drive and I no longer need to monitor the bad wear on my tire which I've replaced even after 2 different wheel alignments were completed. Thank you Car Steering! You guys are great!!!"
Fixed my Stealth twin turbo
"This is one of the greatest online companies I have ever dealt with! There front end rack assembly for my 1992 Dodge Stealth twin turbo fit perfectly. The part arrived very well packaged and looked great! I would highly recommend these guys !They promptly answered all of my questions . Rated A+++++++++++++++++++++++++++++="
HARD TO GET PARTS
"Delivery fast and was exactly what I needed thanks"
Don't buy from them!!! Read below!!
"Bought steering rack from them for e39 BMW... Lasted about 1 week before leaking.. Sent back got another did the same thing!!!! Called them they said just put a oring well the way it's made you can't do that and its and internal leak that needs to be fixed.. Manufacturing crap!! So if I send back and get another one I would have to pay for alignment again and most likely just gonna leak again... Leaking is coming out adjuster and bottom nut Company is very difficult to work with!!! Called to get money back all they offered was return but store credit and $55 stocking fee!!!At least if you are gonna sell a crap product at least return with money backTrust me don't buy from them!!!!"
This place knows customer service!!!
"Received my order and notice one part was missing. Contacted Car Steering Wholesale and within no time my part was at my door no questions asked!!!"
Wish I needed more parts. Car Steering Wholesale products are the best.
"I needed a Rack and Pinion Unit for my 1986 Mazda RX7. I searched for a longtime and was unable to find this part. I was fortunate in the end to find the Ad for Car Steering Wholesale on the internet. When I called, the Customer Service Part Specialist stayed on the phone with me ,patiently answered all my questions. He gave me full and complete information which helpedme select the appropriate product. The part arrived quickly and the mechanic shop had no problem installing the Rack. Car Steering Wholesale delivered everything as promised.Buying from Car Steering Wholesale is ..... A SMART MOVE. "