The headlight assembly ordered was received in excellent condition and sooner than expected.The packaging was nice and well protected the merchandise. A good shopping experience.

i got the parts fast the only thing was it said that is came with the bulbs but it did not come with all the bulbs but the head light unit fit right in fast easy and simple

I ordered a part they claim to have in stock and promised a tracking number withing 48 hrs of purchase so I could monitor progress in shipping. I called costomer service after the 3rd day and was told to allow another 24 hrs for the order to be processed. To date is has been a week since I placed my order and I still have not gotten the product I ordered much less a tracking number. The last time I used them my shipment came in about a week. I have emailed the sales and customer service department and asked that someone contact me regarding this order and I have still not heard anything back. I have requested a refund and will not recommend this company to anyone if this matter is not resolved. There are too many other people out there looking for new customers both online and in my local area. But all I can say about my most recent purchase is that I am very disappointed in Carparts!

Very satisfied and delivery was prompt. I will certainly be ordering future car parts.

I am happy that the parts came very fast to my house.

I have ordered four or five times from CPW and have nothing bad to say about their service. My orders ALWAYS arrive on or before the scheduled delivery date and if there is ever a question, useful, helpful, intelligent answers are just a phone call away (amazingly 24hrs a day).  
 
I've tried other resale vendors and they can't even touch CPW excellence in service and ability to deliver what is promised.  
 
And just to answer your question... No I don't work for CPW.

Repartment part for my Mercedes-Benz S430 worked perfectly. Thank you for the e-mail and link to track the shippment of my part from Fed-x. The part was here in just a few days and on the car in an hour. The hundreds of dollars of cost savings over the dealer an added plus. Thanks again

Hi this is a review on my purchase at Car Parts Wholesale.com your web site is easy to use and you have tons of pert it was so nice that I was able to get the parts that I needed for my VW Jetta at such great prices too.The shipping was fast also.Thanks and I'll be back again I'm sure.

Easy to shop. great products, fast shipping.

Shipping was fast. Chat on line with representative was the worst. I ended up getting something else besides what I have ordered.  
Tried chat again to complain , I was told send it back, they could not go an extra mile to try to help.  
Sent an email complaining , as of yet no response. It has been two days.

GREAT SERVICE, PRODUCT SHIPPED AND RECEIVED ON TIME. WOULD BUY FROM THEM AGAIN

This review was modified by its author, jjohn42664, on 6/24/09 10:59 AM.

Most recent order was replacement of an item shipped that arrived broken. Handling of the first transaction was surprisingly easy and the refund was immediate. This transaction was the same; with ease and speed of ordering, directing payment, and shipment all easy as pie. Vehicle is a rolling work in progress, these kind of quick deals make projects smoother on a daily driver. Each website visited used the same drilldown menu; covering the same inventory and dropship suppliers, hard to imagine a wide disparity in operating costs, but Car Parts Wholesale.com sells for less. Too me, that tells of efficiency at the interface of customer and company. Price is not a prime consideration if it is at the cost of good service; here you get both.

Good prices, well stock, easy to order, good comminucations and fast delivery. I will recomend this website to anyone looking for bargan prices and fast delivery.

Great service, on time delivery, great price. Why order car parts from someplace else. I'll be back, for all my automotive needs.

I was a little leary that the part wouldn't fit properly. The part fit just like the OEM part it replaced and was less than half the price I would have payed at the dealership. Any other parts that I need, I'll be checking with Car Parts Wholesale.com first.  
 
Thank You.  
 
Dan