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carpartparadise.com

Automotive

Rating 7.50/10 6 reviews
(8 lifetime reviews)

7.50/100 (6-month rating)
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All Customer Reviews (8)

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Rating 2/10 1/5
modified review posted Feb-11-2012

"sent me broken and faulty products and give me crappy service when i wanted a replacement. i finally told them to give me my money back, which they have not yet done.

*REPLY* The package was NOT damaged in shipping, you sent me a broken product. It was well packed and there was NO damage to the box. Clearly it was not UPS's fault. Additionally, the customer service (if you can call it that) representative was VERY impersonal and proceeded to argue with me the entire process, instead of being willing to help out and fix the situation. For a company that claims its located in Ohio, it sure would have been nice to speak to someone located in the USA."

modified review posted Feb-11-2012

CarPartParadise, Car Part Paradise rep has responded

“The package was damaged in delivery, we simply asked for images of the damaged product to file a claim with the shipping company. The customer refused to cooperate and asked for a refund.

We have sent him a return label for the damaged product and waiting for him to ship the damaged product back before we can issue him any refunds.

As a seller we don't control the package throughout the delivery process, and sometime customers do receive damaged products at which point we have no problem exchanging the damaged product as it is insured. But it is unfair to hold us responsible for someone else fault.”

Rating 10/10 5/5
modified review posted Feb-02-2012

"I am totally satisfied with this purchasing experience. The delivery was fast, communication impeccable and merchandise as described. You come highly recommended!"

Rating 10/10 5/5
modified review posted Jan-21-2012

"I'm not going to say I was the most thrilled with the part. It had to be forced in and the bubs wouldn't lock themselves in. Also the the stems that hold it in I had to pry them out just to change on of the bulbs that had blown. But for the look the made on my 1996 GMC Sonoma it was well worth the price and the trouble!"

Rating 8/10 4/5
modified review posted Jan-19-2012

"The delevery is fast than i expected. But light doesn't fit perfectly on my car."

Rating 8/10 4/5
modified review posted Jan-02-2012

"great price good service took a little long do to them shipping the wrong part first but they caught the mistake right away so it was only a few days extra"

Rating 10/10 5/5
modified review posted Nov-27-2011

"Had a couple of questions about the product they carried and emailed them. Very quick and prompt response and answered all my questions. After ordering, I received the items ordered shortly, just as described by the retailer in my email correspondence. "

Rating 10/10 5/5
modified review posted Sep-27-2011

"The purchased item was exactly as stated and reasonably priced. Shipment was even quicker than I expected. An overall pleasant experience...I'll be back!"

Rating 10/10 5/5
modified review posted Sep-12-2011

"They didnt have the skins I ordered in stock and let me know through email. they promptly refunded my money to pay pal."

 
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