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"THIS IS A BAD COMPANY THEY HAVE BAD CUDTOMER SERVICE AND IT IS HARD TO STAY IN CONTACT WOTH THEM.I HAD A AMP THAT WAS UNDER WARRANTY THAT BROKE AND THEY TOLD ME TO SHIP IT BACK TO THEM AND THEY WILL FIX IT OR REPLACE IT.ONCE THEY RECEIVED THE AMP THEY GAVE ABOUT 10% OF THE MONEY I PAYED FOR THE AMP WHICH WAS 40$ I SENT THE MONEY BACK TO THEM AND TOLD THEM I DIDNT WANT THE MONEY I WANT MY AMP FIXED AFTER SPENDING 40$ IN SHIPPING THE MAN SAYS WE WILL SEND YOU A SHIPPING QUOTE TO SEND IT BACK THIS COMPANY RIPS YOU OFF THEY ARE ALL ABOUT MONEY AND DONT CARE ABOUT THE CUSTOMERS.DO NOT BUY FROM THEM I REPEAT DO NOT THEY WILL RIP YOU OFF WHEN THE ITEM BREAKS AND JUST KEEP YOUR STUFC WHEN YOU SEND IT BACK I HAVENT RECEIVED MY STUFF YET AND ITS BEEN OVER 2 MONTHS."
"I see a few people saying Car Audio Deals are great but I have left 4 messages for them to call back and no reply as of yet.They do have the best price but no one to take your call.maybe they have enough customers already.I guess the owner doesn't care either way or he might get people who truly care for his customers to answer the phone not some useless guy who is to lazy to call back because he might get finger cramps pushing keys.they lost a good customer and I will put out the word."
"CarAudioDeals is NOT a Hifonics authorized dealer, and warranty offer is invalid!!! I purchased a Hifonics Zeus ZXi150.4 amplifier from them via Amazon, which was advertised with a 1 year warranty. About a month after I installed the amplifier (though I had purchased it several months prior to installation), it stopped working. I contacted Hifonics about the warranty and they said that because CarAudioDeals is not an authorized dealer they cannot uphold the warranty. Now I may have to sue CarAudioDeals to remedy the situation, because they do not want to replace or pay for the repair of my amplifier, which they DECEIVED me into thinking would come with a valid warranty! The amplifier I purchased is now discontinued. But had my warranty been valid, the manufacturer would simply replace the discontinued item with the next comparable item, at no additional charge to me. CarAudioDeals refuses to do this. I was told by their representative Todd, "I don't know what to tell you...Sue us then. You'll get nothing." STAY AWAY FROM CarAudioDeals!!! They don't even answer the phone when you call. You have to leave a message for them to call you back! They are unscrupulous and cannot be trusted!!!"
"I have been ordering from CarAudioDeals.com for 2 years now. Every shipment has arrived faster than I expect every time, always can track each order through UPS number they provide. I'm an amateur installer, find me at Black Dragon Audio on Facebook! Keep up the good work, guys!"
"I have ordered plenty of times now from caraudiodeals and its always the same. brand new quality equipment on my doorstep in 3 days or less. Have convinced many friends to change their online shops to caraudiodeal because everyone loves their great delivery time and they carry items other places dont at the lowest price from a reputable dealer."
"The original product was defective, but customer service was really helpful in getting a replacement unit to me. They went out of their way to make sure that I was satisfied."
"Well i honestly love this website more then any other car audio website out there. I have actually ordered twice from it and both of my items i received came in 3 days and in great shape! Havent had to deal with the customer service yet but i could imagine they would also be pretty helpfull. I reccomened this website to alot of my friends simply becaus its the best service i could find"
"Been buying from them for a while now, shipping is always fast really good costumer service,Will buy from them again."
"OVERSEAS MILITARY TAKE NOTE: **Update Sept 26th 2009**, Got the order at last! Packaging was good, items were in good shape. -- NOTES: a) DON'T use U.S. Postal Service PARCEL POST!- It takes way to long. b) CAR AUDIO DEALS did help U.S, Military overseas. c) Both myself and CAR AUDIO DEALS made the mistake in allowing and choosing to use U.S. Postal parcel parcel post level and not insure the shipment and used no tracking. It's not CAR AUDIO DEALS fault for U.S. Postal Service shipping time. I don't recommend using a vendor that doesn't normally take orders for military overseas APO AP boxes. -- Find a vendor that DOES ship to APO AP Boxes and pay the extra amount. "
"Have tried many websites and this is by FAR the best for service and price. Have ordered multiple times from CarAudioDeals.com and the product always has arrived Brand New and on time. Prices are the best I have found anywhere. Can't ask for more than that!I took advantage of the Fusion Sponsorship Promo they were running and got all sorts of extra product with my order! This place is just the best for value and I have found them to be trustworthy."
"Just finished installing my JVC KWAVX800 and it's awesome! Got to me very fast, and the price was as always the absolute best!I've bought multiple times from CarAudioDeals.com and have an excellent experience everytime. Many of my friends shop there too, and they've all had the same story.They always have the best prices - everything they carry is brand new, and shipping is always quick.Will definitely buy from them again!"
"Sent me defective amp, and then would not allow me to return it without me paying them $70 and paying for shipping both ways, as they claimed that they're not an authorized Audiobahn dealer so they don't have to accept the return. Guess what, ever heard of customer service?? Now I'm stuck paying $120 to get a new amp directly through Audiobahn, and I've waited over a month for that now. DO NOT BUY FROM CAR AUDIO DEALS!!!"