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Stores > Candy Crate
  • Candy Crate Candy Crate Elite Status
    • ADDRESS
      92395
    •  
    • BUSINESS HOURS
      8 - 3 PM PST
      GENERAL PHONE
      n/a
      FAX
      760-949-7647
    • SUPPORT EMAIL
      CustomerService@CandyCrate.com
      SUPPORT PHONE
      1-760-949-0467

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.61/10 7.61/10
    Chance of future purchase: Rating 7.40/10 7.40/10
    Shipping & packaging: Rating 8.04/10 8.04/10
    Customer service: Rating 8.21/10 8.21/10
    Return/Replacement policy: Rating 8.25/10 8.25/10
Voice your opinion! Review Candy Crate by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-05-18

looking for tootsie roll pops

"My husband is trying to quit smoking and he thought of Kojak, the star of the show who used the pops to stop smoking.I looked all over in the store's for tootsie roll pops. I couldn't find them anywhere. Then I looked online and found your company. He still didn't quit but enjoyed them very much. Thank you."


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Verified Customer
Rating 10/10
5/5
2017-05-17

Reminded me of school days!

"Got exactly what I ordered!"


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Verified Customer
Rating 10/10
5/5
2017-05-17

fast and efficient

"Thank you.
The shipping's a bit high for my budget. Otherwise id definitely keep ordering.
Good product, fast delivery, my church class are happy!
"


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Verified Customer
Rating 10/10
5/5
2017-05-17

Wonderful!

"I ordered a LARGE amount of candy for a fundraiser. One of the items I ordered was out of stock. Candy Crate called me right away and replaced the item with a similar, higher priced product at no additional cost. I really appreciated that since it was for a fundraiser! They were friendly & easy to work with. Delivery was quick & the free shipping was a huge plus. I will definitely use them for our fundraiser next year!"


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Verified Customer
Rating 10/10
5/5
2017-05-17

Excellent selection, great prices and amazing customer service!

"I went to Candy Crate to order some "retro" candy for a family member and I was very pleased on all fronts! I love how the site is set up with candy by color, decade, "retro", etc. Truly an amazing selection and great prices!

My order was delivered promptly and was perfectly accurate. The candy was all great except for one selection--which their customer service department promptly refunded for me! Although it was one large order, they refunded the portion of the order for the item that I emailed them about, since the candy seemed harder than normal (bubble gum option). They were VERY accommodating and did not make me jump through any hoops for returning the item nor did they demand an RMA number---they took me at my word and simply authorized the refund on my PayPal account.

Moreover, most refunds can take up to 3-5 business days (or more!)--but the team at Candy Crate verified my email, responded to it within 24 hours and I got my PayPal refund instantly! I can't say enough about the selection, pricing and service of this site. I will be back again for reorders.

As an aside, they actually offer gift baskets by category as well, which I thought was a very creative option for candy lovers of all kinds.
"


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Verified Customer
Rating 10/10
5/5
2017-05-17

Great idea! Love the retro candies!

"Our recipients have all loved the items they received."


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Verified Customer
Rating 10/10
5/5
2017-05-17

Candylicious

"Ordering was easy. Candy arrived well packaged and within the time frame stated. My son was thrilled. His favourite candy difficult to find locally."


BradleyBeard's Avatar

Verified Customer
Rating 10/10
5/5
2017-05-16

GREAT

"A great site to find and buy the candy's of today and old fashion candy of the past by the a single pack ,box or bulk pack at a reasonable price"


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Verified Customer
Rating 10/10
5/5
2017-05-16

Great service

"Ordered the big gummy bear and my granddaughter loves it. It arrived a bit earlier than it was supposed to, I liked that. The gummy bear was exactly as described, tasted great too. I will definitely order more from this vendor!! Thx!!
"


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Verified Customer
Rating 10/10
5/5
2017-05-16

Candy Crate delivers

"Received the candy hearts I ordered as expected in a very timely manner.
White candy hearts are a soft mint flavor not overpowering.
"


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Verified Customer
Rating 10/10
5/5
2017-05-16

Totally satisfied!

"I was very pleased with the customer service and care from Candy Crate."


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Verified Customer
Rating 10/10
5/5
2017-05-16

Great Service

"The web site was nice and easy, the displays and they had exactly what I was looking for."


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Verified Customer
Rating 10/10
5/5
2017-05-16

Fantastic. No issues, just a sweet experience.

"Fast, fresh, and properly packaged. Definitely will be back."


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Verified Customer
Rating 10/10
5/5
2017-05-16

Good experience

"They contacted me regarding a delay then delivered as promised. "


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Verified Customer
Rating 2/10
1/5
2017-05-16

"they could at least gave me a ballpark figure"


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