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Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
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posted Jan-03-2011
posted Jan-05-2011 “We are sorry to hear you are not happy with the experience shared with our company. Our sales department does recommend items such as extended warranties, filters, memory cards, etc. to our buyers, but it as the buyers discretion whether they want to purchase these items; we do not simply just add items to your order. In addition rebate forms are typically linked through the Rebate Center link provided in the shipping confirmation email; we are sorry if for any reason this was overlooked. Rebate forms are also available for download directly from the manufacturer’s site. The Adobe software we sell is legitimate which you have since confirmed with the manufacturer directly. As far as the paper is concerned we have confirmed the Customer Service Department refunded you for the purchase price of the paper in question due to the confusion. All items are listed on the order confirmation email we send to you 2 business days prior to the order shipping.”
posted Jan-11-2012
posted Jan-12-2012 “Thank you for your recent purchase. We are certainly very sorry for any confusion relating to the item. The item was sold and shipped exactly as described on the website listing. In reviewing the listing details it is stated “The Bower 62-58mm Step-Down Adapter Ring easily screws onto the front of any 62mm Lens, and allows you to convert to the 58mm threads of accessory items (such as filters, hoods, flashes and lens converters).” We do believe this information describes accurately what the product in question does. We are sorry for any confusion. If you would like to return the item in question you may do so for a refund of the purchase price. Please advise if you do wish to do so and we will send the return details.”
posted Jan-18-2012
posted Jan-19-2012 “The item was sold and shipped as described by the manufacturer. All of these units are received direct from the manufacturer where they are tested and cleaned before repackaging. We apologize if this unit did fall through their quality control checks. As offered on 1/18/12 when you contacted us we have every intention of taking the item back for a full refund. We certainly do not want our customers to keep an item that they are not happy with. Once received back a full refund will be issued to the original funding source for the order.”
"I have won eBay auction number 3870219247 from Cameta (cametaauctions) for a "Demo" Nikon D2H, while checking thru the auction description, I realize that they do not ship to Indonesia; Malaysia or Singapore. Since I have done over 600+ transactions in eBay with only positive feedbacks, so I wrote to them to apologies for not picking up this imposed "constraint" earlier and requested them to give an exception to ship to Singapore where I live. Two days later, I receive an email reply that they will not give exceptions to this policy. Immediately, on the same day I responded to Cametaauctions to ship the camera to my Houston's office and also provided my credit card details for the payment. Again, two days later, I receive an email that they can only ship the camera that is being paid for with a credit card to the billing address and advice me that if I would like my camera shipped to an alternative address, they can only accept payment via 1) Money Order, 2) Certified Bank Check or 3) Someone in U.S. to pay on my behalf. On the same day after I have received the email, I contacted them via long distance call, but was told that the person in charge has left for the day. I have therefore sent another email reply that I will purchase a Money Order in U.S. Dollar to be drawn on a U.S. Bank for the payment. On the same evening my time (where NY is 09:30 hour) I made another long distance call to Cameta and as soon when I explain that I will send a Money Order as per their request, the Customer Service accuse that the Money Order from Singapore will be fake, and insist that the auction/order is cancelled. When I request to speak to her supervisor, I was put on hold for over 10 minutes and subsequently a lady claim to be the manager pick up the call, same answer given by the Customer Service, not offering any solution just claiming that any payment from Singapore will be fake despite I have asked her to check on my feedbacks standing. When I ask to speak to her supervisor, I was told that she will be the highest lever I can approach in Camerta, and her final decision is that my order is cancelled!
In reviewing Cametaauctions auction details, they have only stated that they do not ship to Indonesia, Malaysia or Singapore. As in my case, I have provided them a U.S. address for shipment, I certainly cannot appreciate their allegation that all Money Orders from Singapore will be fake, since I have no problem waiting for them to clear the Money Order with their bank before the shipment! I have bought over 100 cameras in U.S. alone (new, used, direct or auction) over the last few years, certainly have never came across a seller like Cameta!"