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Store Rating and Reviews Camera Lens Rentals

Homepage: http://www.cameralensrentals.com Shop Now at Camera Lens Rentals

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Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 89
Lifetime Reviews: 424

   


Lifetime Rating: 9.99 / 10
All Stores Avg.: 7.94
6.61 Pricing of Products and Services
9.58 Likelihood of Future Purchases
9.66 Shipping and Packaging
9.76 Customer Service
9.79 Return or Replacement
Show Reviews Read all 424 reviews below.
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UPS Ground
Priority Next Day
Standard Next Day
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2-3 Day Delivery
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Customer Info. Confidential
Customer Support
RMA Required

mailing address:
Anderson, Indiana 46016
customer support email:
support@cameralensrentals.com
phone:
765-610-9350
customer support:
765-610-9350
business hours (est):

FAX:


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 Camera Lens Rentals Customer Reviews
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Reviews 1 - 15 of 431
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Very Satisfied
Reviewer: chick3kids
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2/3/10 5:07 PM
I am a first time renter of a lens from CLR. My daughter runs track at a D1 school and I was always struggling with good indoor shots of her. The lens I rented did the trick, the pictures turned out great and I have already reserved the lens for 2 more weeks! The lens came just as promised and returning it was very easy. I couldn't be happier! Thanks CLR!

Very Satisfied
Reviewer: wsgareiss
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2/2/10 9:07 PM
This was my first lens rental and the experience was wonderful! They followed up on an unfinished order that I didn't think would work out - and it led to an order and a happy customer. I will most definitely be back for all my lens rentals in the future and will recommend to anyone looking for a rental lens.

Very Satisfied
Reviewer: Petepix
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2/1/10 12:48 PM
I purchased a high end, scarce camera body. CLR's pricing did not carry a premium number just because the camera was in high demand. The service and phone calls were very professional. Free overnight shipping was included. This is my first purchase from CLR but I will be a return customer. Everything about this company is top shelf.

Very Satisfied
Reviewer: ecastro
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1/28/10 2:23 PM
Being a first time customer of Camera Lens Rentals I couldn't be more satisfied with their service and support. The product I rented from them was in top-notch condition and the shipping couldn't have been better. Plus their customer service was very accommodating and address my questions and concerns with the utmost care.  
 
They definitely have my REPEAT business!

Very Satisfied
Reviewer: snredd
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1/25/10 4:27 PM
I had a great experience with Camera Lens Rentals. They were out of the flash I had ordered so they upgraded it for free, with no delay in shipment. And I loved that the FedEx return shipping was included in the price - no need to figure in an extra expense. I will definitely rent from them again.

Very Satisfied
Reviewer: krishnahill
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1/24/10 4:57 PM
I had a wonderful experience with Camera Lens Rentals. As a first time renter, I wasn't sure how it all worked, and had no idea what to expect. Weather issues put a restraint on my delivery date but because of excellent communication and customer service from Barry, my lens was here in plenty of time for me wedding! I will certainly rent from here again!

Very Satisfied
Reviewer: jmackrell
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1/22/10 11:47 AM
I had a great experience renting from cameralensrentals.com. I looked around at several rental companies and chose Camera Lens Rentals based on their pricing and professional web interface. The rental process was easy, I received follow up emails keeping me apprised of the shipment and the return process was simple. I even got an email from them the day I returned the lens concerned that I had returned it a few days early and wanting to know if everything was all right. I will definitely use cameralensrentals.com for all of my camera rental needs.

Very Satisfied
Reviewer: decamp777
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1/18/10 8:30 AM
I had a fabulous experience with Camera Lens Rentals. They were fast and expedited my order just as requested. They even handled my last minute extension with ease. Will continue to rent from them.

Very Satisfied
Reviewer: evans123
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1/14/10 10:42 PM
Absolutely AMAZING service. They had to confirm my address at first and then they shipped the lens but because of the holidays Fedex couldn't deliver it in time before i left for my trip. The owner contacted me and knew about my situation and extended my rental period. CLR truly cares for its customers and has equipment in great shape.

Very Satisfied
Reviewer: mi2nc
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1/14/10 6:46 PM
these guys are incredibly easy to deal with. I have rented a several times from them and each and every time there are no problems. If in doubt try them, you'll like them.

Very Satisfied
Reviewer: vfratus23
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1/14/10 1:50 PM
Rented a Sigma 50-500mm for the Pipemasters in Hawaii. I was originally only suppose to rent for one week. We had huge surf out here on the north shore of Hawaii the whole month of December. I needed it longer and Ilene was very helpful. She let me extend my rental with no questions asked. Customer Serivce is priority #1 with this company and that is the reason why I will not rent from anybody else!! Thanks again!!!

Very Satisfied
Reviewer: dlinley
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1/7/10 8:45 AM
I was very pleased with my first experience. The ordering process was very easy, the shipment showed up on time with great packing and return information, and the lens was perfect. I will definitely use the service again!

Very Satisfied
Reviewer: jdavis371
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1/7/10 1:14 AM
Lens was shipped on time, tracking information was quickly available with email notification. Lens arrived undamaged and funtioning properly. Focus check confirmed this as did photos taken. Overall very positive experience and would highly recommend to others. Entire experience was nothing but positive.

Very Satisfied
Reviewer: fpinto
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12/31/09 7:41 AM
I was really impressed by the service I received from cameralensrentals.com. Leslie was always responsive and understanding. The equipment arrived in great condition and worked perfectly. This was my first experience renting lenses and there is no doubt that when I do it again it will be with cameralensrentals.com. The whole process was easy and painless.

Very Satisfied
Reviewer: joelcoleman
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12/28/09 10:35 AM
CameraLensRentals has always been exactly what I've needed for renting gear. Whether it's trying out an exotic prime or checking out a new body that I've been wanting, they've always been able to deliver exactly as needed.  
What sets them apart in my book is the fact that I'm dealing with real people, not some hotline or automated email service. Always quick to respond, Barry and the crew are number one in my book.  
Anytime a friend or colleague needs gear, I point them to CameraLensRentals.com

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