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Store Rating and Reviews Camera Lens Rentals

Homepage: http://www.cameralensrentals.com Shop Now at Camera Lens Rentals
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.98 / 10
Six-Month Reviews: 132
Lifetime Reviews: 399

   


Lifetime Rating: 9.99 / 10
All Stores Avg.: 8.12
6.84 Pricing of Products and Services
9.47 Likelihood of Future Purchases
9.73 Shipping and Packaging
9.80 Customer Service
9.82 Return or Replacement
Show Reviews Read all 399 reviews below.
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Priority Next Day
Standard Next Day
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2-3 Day Delivery
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Require User Registration
Guaranteed Security
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Customer Info. Confidential
Customer Support
RMA Required

mailing address:
Anderson, Indiana 46016
customer support email:
support@cameralensrentals.com
phone:
765-610-9350
customer support:
765-610-9350
business hours (est):

FAX:


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 Camera Lens Rentals Customer Reviews
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Reviews 1 - 15 of 405
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Very Satisfied
Reviewer: kokomorose
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11/19/09 2:01 PM
They sent the order a day early, which ended up being a life-saver. Severe rain and flooding shut down fed-ex delieveries for a day so it got here right on time. I was so grateful for the extra shipment margin!! I had asked for an extra battery and they said they were going to put it in, but when the camera arrived there was only one. They weren't charging me extra for it, but it was still an inconvenience. The staff at Camera Lens Rentals has always been helpful and prompt.

Very Satisfied
Reviewer: capstonephoto
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11/18/09 6:03 AM
Great service. Good prices. Friendly reminders. A very cost-effective alternative to buying expensive lenses you don't use that often. I highly recommend Camera Lens Rentals!

Very Satisfied
Reviewer: newk7owner
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11/17/09 11:18 AM
Excellent service and the communication with Ilene was fabulous. I will absolutely rent from them again if and when the occasion arises. This company rocks!

Very Satisfied
Reviewer: itcphotog
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11/16/09 4:59 PM
Had a very great experience with ordering a lens from these guys. Quick respond and turn time. Will use them for my future rentals. Highly recommended!

Very Satisfied
Reviewer: Charles Hueter
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11/16/09 4:26 PM
CameraLensRentals.com was the only reputable company I could find that offered Pentax equipment for rent. The DA* 200mm f2.8 telephoto prime I rented arrived on time and in very secure packaging. The lens came with a protective UV filter, lens caps for both ends, and a Pentax carrying pouch. Aside from some minor cosmetic marks that did not surprise or worry me, the lens performed as I expected.  
 
Returning it was simple: I used the same box and same dense foam packaging material they sent to me. Since the shipping was round trip, all I had to do was put the gear securely inside, tape the box closed, and stick the provided label on the outside. FedEx took care of everything else.  
 
If I ever need to rent a lens (or body, flash, etc.) again, these folks will be at the top of my list.  
 
-Charles Hueter

Very Satisfied
Reviewer: cjulian
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11/13/09 8:50 AM
I was incredibly pleased with Camera Lens Rentals, and will certainly do business with them again. The prices were competitive and the customer service was excellent - quick to respond and very friendly. I was even given an extra day or two of rentals at no charge for this order, without having to ask for it. Very impressed.

Very Satisfied
Reviewer: rdwally
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11/12/09 12:15 PM
I'm a graduate student on a budget and just getting into photography. Last weekend I decided that I wanted to try photographing birds over the weekend with a more professional lens than I currently have. I placed my order Wednesday and had the lens Friday afternoon. The lens was well-packed, performed admirably, and was very easy to return to FedEx. I will definitely be using CLR again to experiment with different lenses, and I now have a good idea of where to invest my money if I decide to purchase a new lens.

Very Satisfied
Reviewer: UtahManSir
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11/11/09 10:12 PM
Rented a Sigma 70-200 f2.8 for a concert, and had a very good experience with CameraLensRentals.com. They had very quick e-mail response to my questions, and everything was handled very professionally. The lens arrived well packed and with the return label included. As a minor annoyance it smelled like cigarette smoke, but aired out OK. The lens was in great shape and worked well with my Pentax K200d.  
 
I received e-mail updates at all points along the road, and it was a very positive experience. I will definitely rent from them again if I need to do so.  
 
THANKS Y'ALL!

Very Satisfied
Reviewer: acwallace
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11/10/09 7:43 AM
This was my third lens rental from Camera Lens Rental. Photography is a hobby for me, and I am not ready to invest in having professional lenses in my bag all the time, but when I travel I love having the option to call up CLR. They are very well priced, quick to respond to emails and ship their lenses so well packed, that I never have to worry that I won't have my lens when I leave on the plane. I look forward to renting additional lenses for the holiday season.  
 
Adam

Very Satisfied
Reviewer: stever123
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11/9/09 7:55 PM
I rented a lens for sporting events that got rained out so I didn't get a chance to use it. I emailed CLR and asked them if I could extend my rental period and they had no problem with it. I also emailed them with other questions and their responses were always fast and courteous . The lens was in perfect working condition and a lot of fun to use. Over all a great experience!

Very Satisfied
Reviewer: lilyglass
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11/4/09 6:00 PM
I will definitely be coming back to CameraLensRentals for all my lens needs! As I am just beginning my photographic career, I am not in a position to be able to afford much new equipment. Their services offer great quality product at reasonable rates and it's a great way to test out something you've been interested in for a while. I was so pleased with their efficiency. I had a couple questions and received quick, personal responses. An emergency in the family delayed my being able to return the lens on the due date, but a quick call and email and they were completely understanding and quite empathetic. I would recommend them to any of my photography friends and can't wait for my next event so I can rent another one!

Very Satisfied
Reviewer: mburgess2623
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11/2/09 8:00 AM
Excellent service, great quality lenses! I've been a repeat customer for a long time and I have never been disappointed!  
 
Plus, when I was having problems with FedEx delivering in my area, they easily switched it to UPS for my convenience! Wonderful company!

This review was modified by its author, mburgess2623, on 11/2/09 8:05 AM.

Very Satisfied
Reviewer: shannyd
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10/26/09 3:16 PM
I Rented a canon 70-200 2.8 IS, and a canon 100mm macro lens from cameralensrentals.com.  
 
After a couple minor issues ( on my end) everything was cleared up, and shipped super fast!  
 
Barry was incredibly nice, and took care of all of my needs!  
 
They are my new lens rental location of choice. I will not be going back to the other few that i was using before.  
 
Thanks guys!  
 
Shannon D

Very Satisfied
Reviewer: jazsons
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10/26/09 7:44 AM
I have rented from Camera Lens Rentals a couple of times and have been very impressed.  
 
Personal service, quick responses, quality equipment, extremely reasonable prices, and very flexible rental terms have made them a pleasure to deal with.  
 
They make it very easy to rent equipment!  
 

Very Satisfied
Reviewer: tdonnellyem
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10/24/09 6:34 PM
great experience with camera lens rentals. in fact got the lens a day earlier than promised. like the fact they send you a reminder to ship it back, not that i had forgotten, but a good thing. lens was perfect, preformed flawlessly. will use them again.

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