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Store Rating and Reviews Camera Lens Rentals

Homepage: http://www.cameralensrentals.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 103
Lifetime Reviews: 119

   


Lifetime Rating: 10.00 / 10
All Stores Avg.: 7.80
7.48 Pricing of Products and Services
9.68 Likelihood of Future Purchases
9.71 Shipping and Packaging
9.95 Customer Service
10.00 Return or Replacement
Show Reviews Read all 119 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
Anderson, Indiana 46016
customer support email:
support@cameralensrentals.com
phone:
765-610-9350
customer support:
765-610-9350
business hours (est):

FAX:


 Camera Lens Rentals Customer Reviews
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Reviews 1 - 15 of 119 1 | 2 | 3 | 4 | 5 | .... | 8   Next Page
Very Satisfied
Reviewer: frauhauser (1)
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8/31/08 11:43 AM
This was my first experience renting lenses and I couldn't be more satisfied. The customer service provided by Barry was both personal & professional. The lenses were perfect, the process was easy & the prices were reasonable. I will definitely use this company again & recommend them to anyone looking to rent great lenses & get fantastic customer service!

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Very Satisfied
Reviewer: deveric (1)
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8/28/08 8:04 PM
I have never received such personal service before, Barry contacted me directly to make sure everything was handled smoothly. The return process was very easy and I will definitely be using this service again in the future!

Very Satisfied
Reviewer: sarahgaylor (1)
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8/27/08 9:48 AM
Camera Lense Rentals was a great retailer to rent a lens from. This is my first experience renting a lens and it was very easy and convenient. I would rent again from Camera Lense Rentals and recommend it to others.

Very Satisfied
Reviewer: csc (1)
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8/26/08 11:16 PM
Very happy with the experience. Website is clear about cost of lens, insurance, and shipping. Great selection of lenses and other equipment. Had confirmation of lens availability within 6 hours of my request. Lens showed up on time (actually a day early). Great packing, including a hard plastic (indestructible) case. UV filter on lens + lens hood. Lens looked brand new, worked great. Return was easy with included shipping sticker. Reminder email came a few days before return required. Nice confirmation email when the lens was delivered to them. Will definitely use Camera lens Rentals again. Probably more convenient than using my local camera shop for rental, and a bit cheaper. Thank you Ilene and Barry.

Very Satisfied
Reviewer: CanonOne (1)
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8/22/08 4:32 PM
Great service and best price I found. This was a wonderful experience and I will be using them again. Barry is very good at responding to any and all questions, everything went perfectly.  
 
Highly recommended!!

Very Satisfied
Reviewer: roobeck22 (1)
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8/21/08 12:34 PM
This transaction was very easy and Barry was wonderful to work with. He answered all your questions and followed through with answers to all your questions. I would definitly use them again and recommend them to everyone I know. Thank you for caring about each individual need and order like it was your own. Thanks again!

Very Satisfied
Reviewer: t.mauery (1)
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8/18/08 10:35 AM
First, it is almost impossible to find Pentax lenses for rent. I can't thank Barry and Ilene enough for providing this service. And then, somehow all my lucky stars were aligned, because not only do they provide a needed service, but they actually care about their customers, and they go out of their way to make every transaction a good experience.  
 
Their communication is very good, and when they say that they will do something, you can rest assured that it will be done.  
 
I wish all companies were run in the same friendly, professional manner that CameraLensRentals.com is managed.  
 
Excellent service!

Very Satisfied
Reviewer: foots22 (1)
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8/17/08 9:17 PM
I'd just like to say I wish all businesses conducted business like Camera Lens Rentals. very prompt service lens arrived on time and the packing was outstanding, lens came with filter, lens hood, and lens pouch. Return was painless just repack and place shipping tag and bring to Fedex. I will deal with these folks again you can bet. This is also a very good way to try out a lens before you buy one. Camera Lens Rentals gets an AAAAA+++++ in my book for sure. Thanks Dale

Very Satisfied
Reviewer: jessejane (1)
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8/16/08 11:10 AM
Wonderful company to deal with, honest, timely and quick to respond. Equipment rented arrived on time in very protective case, many extras accompanied shipment ie lens hood, lens case, filter. Easy return policy and notification the shipment arrived back at Camera Lens Rental. I have recommended the company to many of my camera friends, I will rent again!!!!

Very Satisfied
Reviewer: bandrek (1)
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8/16/08 8:47 AM
I had a great experience with this service. Excellent communication, from letting me know that a lens I had reserved was available, to shipping information. Shipping is easy. They included the step-by-step instruction on how to ship it back. Just drop it on a local kinko's or FedEx. Oh, and the lens was in almost brand new condition. I really satisfied with the service and will be back doing business with them.

Very Satisfied
Reviewer: predi (1)
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8/14/08 2:49 PM
Extremely convenient! Way more convenient than finding a rental place and driving there! For a fixed, low price you get the package, at the end all you need is some tape - returning shipping label is already there! I will definitely choose them again when I need some good lenses! They could have a bit more choices for Canon, though :-)

Very Satisfied
Reviewer: buontempone (1)
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8/11/08 9:59 PM
I enjoyed receiving the like-new lenses for my new Canon 40D. The shipment arrived just as expected and the lenses performed beautifully. I will rent from Camera Lens Rentals again so that I can discover exactly which new lenses I would like to buy. The personal service and timely e-mail responses are important to me.

Very Satisfied
Reviewer: mkphoto (1)
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8/10/08 8:53 AM
The first time I rented a lens from a company, I never received it... so I decided to try Camera Lens Rentals. I will never use another company again! Barry gives excellent customer service the entire process. Highly recommend them to anyone looking to rent equipment!

Very Satisfied
Reviewer: S2K23 (1)
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8/10/08 7:29 AM
Shipping was on time and the lenses were in perfect condition! Will rent from Camera Lens Rental from now on for all my needs. Great communication and very friendly.

Very Satisfied
Reviewer: FT5 (1)
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8/8/08 10:21 PM
Can not say enough good things about Barry. They ordered a brand new lens to meet my rental needs. Prompt responses to questions, fast shipping and the best rates I found. I ordered multiple lenses and a couple of the other stores were going to charge me upwards of $75 to have (2) lenses shipped. Needless to say I came across CLR and got the shipping for $31.99 round trip.  
This place has the best customer service of an online dealer I have ever ordered from.  
I will be back Barry. You have a customer for life!

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