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Ratings Rating
Full Rating Profile
  • Rating 4.00/10 5 reviews

    4.00 / 100
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  • Cambridge World contact information

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

All 5 Customer Reviews

Rating 10/10
modified review posted

"Great seller. Great prices on inventory unavailable anywhere else. Shipping and processing could have been a couple days faster, but it was more important that the item came as described, which it did! $650 fuji binoculars is what I purchased. Customer service was extremely friendly when I called to check the status of my order (at 1:00AM)."

modified review This review was modified by mtlawstudent on April 04 2014 12:51:55 PM

Rating 2/10
modified review posted

"Ordered a carousel projector lens from Steve. What I received was found on- line to cost only 1/5 of what Cambridge World charged. After calling this outfit talking both to Steve and Thomas , the manager, it became clear that I was dealing with liars , a most untrustworthy lot. But I did not yet realize just how bad Cambridge World is. When I called my credit card company, I found that they had charged me more than the agreed upon price ! I was advised by CC how to best protect myself , a dispute was opened and
the lens returned. I have received a number of emails from Thomas with further misrepresentations of the facts in a vain attempt to self justify. You have only to read the body of reviews of this business to realize what a mess you will get yourself
into should you get involved with them. Should you need further 'evidence', you might google Cambridge World and find 1) that though no longer accredited by the BBB, this outfit has earned for itself an "F" rating . This is because of rulings against them concerning both "advertising/sales issues" and problems with ""product and service". 2) You will also find a website called Ripoff Report has a list complaints about Cambridge World, the details are available to those of you that care to know more of the sordid detail of what is described as WWW.cambridgeworld.com "non-customer service policy". Please heed our collective warning as the edict "BUYER BEWARE" could never be more relevant than with this "place"!

Rating 2/10
modified review posted

"I ordered a Canon EF 50mm f/1.8 II lens on 9 May. On 11 May I received an e-mail asking me to call "Steve." No explanation, just a request to call. I called and was patched through to someone who never identified themselves. I was asked what model camera I use, upon providing that information I was told:

"I do not have any demo Canon 50mm lenses for that model in stock. I can sell you a new one for $20 more."

There are multiple things wrong with this.
One, a Canon 50mm lens will fit on any Canon camera made after 1987 so computability would not be a problem.
Two, nowhere on the site does it say that the lens was supposed to be a demo lens. Here is the entire text of the page:

"This is the lightest EF lens of all at a mere 130g. Compact and high-performance, standard lens. Its Gaussian optics provide sharp delineation from near to far focusing distances. The color balance is excellent for a standard lens."

The customer service individual, who may or may not have been "Steve" then told me that the lens I had selected was the Mark I and not the current Mark II. Another lie. The Mark I weighs 190g (due to a metal lens mount) while the Mark II weighs 130g (plastic lens mount). Notice that the description for the item says 130g.
I explained to "Steve" that the lens must be a Mark II since the description said it 130g however he persisted that it was not the case and the only way I could get what I had really ordered was to pay an additional $20.
I told him to cancel my order.

In short, avoid this company. This incident reeks of dishonest business practices.

Rating 2/10
modified review posted

"Received item on date specified via order thru Amazon,but item was not what i expected. followed directions for return. I am glad i saved my UPS delivery date to them on 03/26/07 and all email correspondence from this company.They have not refunded my money and have the tripod head.Sent all info required and now it's back to square one.DO NOT BUY from this company, in process to contact better buisness of New York where they are located."

Rating 10/10
modified review posted

"Given some of what has been written here in the past, I was somewhat skeptical. However, I bid on and won a Nikon CL64 Case for a 50-300mm lens.

It was exactly as described in the ebay product description and was in the original case. The auction closed near midnight on Sunday and the item was delivered today (40 hours later) in good order.

I received an email with the UPS tracking information so I could arrange for delivery.

Communications were very good; the item was as described; shipping was rapid.

I could not ask for more. I would buy from this firm again in the future if it had that for which I was looking.

modified review This review was modified by rjkjunkmail on August 19 2005 04:15:04 PM

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