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320 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","store_rating":"8.28","total_reviews":"320"}, "store");)
reply posted Mar-05-2013 “Below is the email this customer sent us on 6/13/2012 @ 12:47 PM after he placed his order with us online and the order had been processed and shipped (yes, we save every email we receive and send);
Sorry... I messed up - not only did I order the Mossberg stock, but I just found out that I can't mount the MBUS front sight to a gas-block style arrangement. I would please like to cancel my entire order. Please advise. Do I just write "RETURN TO SENDER" when the package arrives or do I have to go through an RMA process? Please accept my sincerest apologies, I plan on ordering more things from your site in the future and I will be much more careful and do more research before buying things willy-nilly. Thank you for your time.
*************
This customer was allowed to return the three products he ordered from us per the terms of our 30 Day Return Policy as stated on our site as of June of 2012. This customer was issued an RMA# to make his return. The customer made his return via USPS. On 6/26/2012 the customer received a $118.21 credit back to his Visa card. The customer was charged a 10% restocking fee for his return. The original UPS 3 Day Select shipping, insurance and handling is non-refundable, as the services were provided by our Warehouse and by UPS.”
reply posted Dec-22-2012 “This customers order shows that he ordered the following 'Dark Earth' items (listed below). Both items are stated as being 'Dark Earth' in color on the product pages on our site as well as on the customers order confirmation email, packing slip and invoice;
Tapco MAG6620 Intrafuse Detachable 20 Rounds SKS Magazine - Dark Earth
Tapco STK66169 DARKEARTH SKS Stock System - Railed - Dark Earth
Apparently this customer didn't review the product pages closely, he didn't review what he'd placed in his cart and didn't receive his order confirmation email after he placed his order with us online. And he also never contact us directly before posting this review. We processed his order as it was received. We do offer a 30 day return policy if he'd like to return the Dark Earth products he ordered, and place a new order for the items in black finish.
As for why we require a signature at time of delivery for every order; All of the major credit card companies required signed proof of delivery if the card holder were to file a chargeback. Signed proof of delivery is the first line of defense against credit card fraud.”
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posted Mar-05-2013 
![Share](javascript:share_rating({"review_body":"low prices and quick service. Prompt shipping and quality products.","link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory\/review\/2646419#comment2646419","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","username":"mhadland-903","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Terrible.. just terrible. Was sent the wrong item and it was almost impossible to get ahold of anyone to return it. Once I was able to get ahold of someone, I was assured that I would be refunded purchase price plus shipping. Instead, not only did I lose $12 on shipping, but they deducted $28 from my $144 refund as a 10% restocking fee!!! 10% of $144 is NOT $28!! Attempts to follow up with them have been ignored and I've basically been swept under the carpet. Oh well, their loss! I don't know where all of these positive reviews are coming from - this was a nightmare to say the least. AVOID AT ALL COSTS! ","link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory\/review\/2468629#comment2468629","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","username":"shaofu","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very fast & had everything I needed... Great place to do business with. Thanks!","link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory\/review\/2396395#comment2396395","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","username":"scottyj38","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great price cheapest around really fast shipping will deff order from again","link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory\/review\/2386305#comment2386305","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","username":"asharkey230","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Extremely pleased. Product was as advertised and the shipping was top-notch and fast.","link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory\/review\/2375861#comment2375861","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","username":"iamcelt","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"You guys are awesome! I had despaired finding any AK mags, then my son found your sight, and Magic! I will be very happy to do business with you again, and recommend you to my friends. You were PROMPT. That is getting more rare these days. Great customer service!","link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory\/review\/2374211#comment2374211","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","username":"prcllstvn53","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered some hk magazines and received them before the estimated date of arrival. Will be ordering more soon...","link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory\/review\/2345537#comment2345537","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","username":"nvelardez","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great! Kept me up to date on my products and allowed me to track my stuff! Delivered on time too! Thank you!","link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory\/review\/2290897#comment2290897","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","username":"icehot23","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great service and fast delivery gives Cals a 5 star A+ rating","link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory\/review\/2264061#comment2264061","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","username":"wfjone00","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"CALS ALWAYS DELIVERS <br>TOP NOTCH SERVICE AND GOOD PRICES <br>I HAVE BEEN A CUSTOMER FOR YEARS <br>\u0022 HIGHLY RECOMMENDED \u0022","link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory\/review\/2207621#comment2207621","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","username":"chapmanestates","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great customer service and quick delivery in a time when everything gun is taking way, way too long. Two thumbs way up!","link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory\/review\/2200959#comment2200959","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","username":"boondock54x4","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Super fast shipping, emails at every step, great prices can\u0027t ask for more.<br><br>I will be using Cal\u0027s for more firearm upgrades again!","link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory\/review\/2200263#comment2200263","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","username":"Jeffrey_m_davis","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I thought I was getting a black sks stock, but it was tan. Ditto for mags. I also don\u0027t understand why you insist on having all shipments signed for IN PERSON. ","link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory\/review\/2195963#comment2195963","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","username":"markapalmer","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The prices where at $5 to $15 cheaper than anywhere else. ","link":"http:\/\/www.resellerratings.com\/store\/Cals_Sporting_Armory\/review\/2191597#comment2191597","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cals_Sporting_Armory.jpg","store_name":"Cals Sporting Armory","username":"jloflin1998","rating":"5"}, "single");){kind=link}
"If you do not have an issue, you should have a good transaction.
If anything goes wrong WATCH OUT! As of May 2013 still no Phone number listed on their site to call and talk to a human. There are whole forum threads dedicated to bad experiences with this company and their attitude. No one is perfect and mistakes will happen but its the attitude of this company that pisses off dissatisfied customers on these forums.
You must be home to get your products! If you do not have someone waiting for the delivery, you are trucking it to the post office to pick it up. Have fun with that if you work the same hours as the post office. Read the order form or product listing. Somewhere it will say signature confirmation required, even if it suggests its included in the shipping fee, or its worded like its optional; NO, this policy is mandatory! Huge inconvenience when the rest of the world just delivers to your mailbox when you are not home.
They must have been burned bad in the past I suppose. But why do I have to pay for that burn? I voiced my dissatisfaction with this policy and said I would write a review, he then threatened "defamation"! Dang, when did a company who's business relied on the 2nd amendment hate those that exercised the 1st.
For bad reviews here, he always has a cut and pasted response fished out of customer correspondence that makes him look good, while leaving out the correspondence where he is threatening and being an ass to his customers. Let see what he responds here...."