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"The most horrible online experience i've ever had, I felt this company was only out to make a buck because of the way they treat their customers.
They never sent my order and never responded to my emails for a very long time, then said they werent going to send me the order after i already paid."
"Decided to try California Tea House through a Buy With Me promotion. After using the code and placing the order, and after days of silence, was told the code (that CTH accepted when I ordered) was 'invalid' and the order was canceled. Poor customer service and overpriced teas, would not try them again. There are a number of more reasonably priced tea shops online."
"Bait and switch practices, overpriced product, lured customers by discount coupons, when money paid orders cancelled - money lost...Bad business etiquette and unacceptable practices"
"Great tea and great customer service. Will shop there again."