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"did not full fill order of software and unable to communicate thru email or phone. did return email saying we are following up, but no continued disposition and they quit answering emails. phone will not pick up. $300 software purchase is too much and this makes me upset and do not have anything to show for my purchase. company seems to have problem with language as well due to incoherent email response twice and then nothing additional. stay away since they may be taking orders and money and not ful filling them"
"I purchased a HP server for our company price was great and received the product less than 3 days. Memory upgrade was ordered few days later and also got it in two days. Shipping was free Price was excellent and delivery was fast."
"I was going to order a laptop but because of the reviews, I had a friend check-out their place at 444 S. Flower St. #160, Los Angeles, CA 90071. This was the address posted on their website. The area is very impressive - right at the heart of downtown's financial district, except for one problem... California Computer Center is NOT there! In it's place is a restaurant - Cafe Delight. I searched the internet if they had other addresses and found 3930 Broadway Place, Los Angeles, CA 90037. This is actually in one of the scarey parts of downtown. I wonder if Cafe Delight is aware of this?"
"Same sad story as many others here. Ordered a laptop computer, was charged the next day, but never received the product because it was not available anymore. Was told that I would receive the refund soon. Ended up believing them for too long. By the time I tried to dispute the charges with my bank it was more than three months and the bank would not issue a credit. At California Computer Center they claim that a refund was issued in January, but I verified with my bank that I never received any money. Will probably have to take legal action."
"WARNING!! DO NOT ORDER FROM THIS COMPANY!!! We ordered and received a damaged printer in March 2011. After 3 weeks we got authorization to return and a promise of another printer ASAP. We returned printer. Nothing. After another 2 weeks and numerous emails they finally acknowledged receipt and were to ship replacement. Another 16 business days and nothing. After numerous emails we were told they were issuing a full credit for the $668 because they could not fulfill order. It is now 4 months from initial purchase. No printer, no refund, no further responses to email. We are a non-profit serving sexual assault victims. This was a HUGE amount of money for us to lose. DO NOT TAKE THE CHANCE."
"DO NOT BUY FROM Californiacomputer.com or Californiacell.com. They are scam artist. I purchase $500 computer from their site, and never received my order. Contacted them over 7 times with my bank representative on the phone in the past 4 month.Not luck to have my money back. DON'T Let Their Low price fool you.By the way, I already file complaint with California DA, FBI and BBB."
"Do not order from this company. I ordered a proffesional photo scanner from them in January of 2010. It took 2 months to receive it and I never received a tacking number. The item was not on back order, it just took them forever to get it ordered from the factory and on it's way. That scanner was stolen from my home in June of 2010. I contacted them again to replace the stolen scanner in January of 2011. I chose to order from them again because they still had the best price and I was hoping to transfer my extended warranty to the new scanner. I was contacted by email on January 27th because the scanner was no longer available. Nick was very helpful, found one that was available and asked if I would be interested even though the cost was a little higher. I called and told him to go ahead and change the order to the one that was available. They immediately took the $1738.00 from my account and sent me an email saying that it had been ordered and I should receive it in 7 to 10 days. I did not receive it. Contacted them by email (the only way to communicate with them because they don't answer the phone or return phone calls) and was told that it was on back order until March. Contacted them again in March and was told it was still on back order. Contacted them on April 4th and cancelled the order and asked for a refund. The sales department had no problem with me cancelling and said that they had credited my account. However, the credit was never received by my bank. After trying to contact a manager over 100 times in various ways I finally was able to get a managers extension (from Nick once again, the only employee at the company who answers his emails and phone calls)I was able to get a hold of Kevin, Nick's supervisor by phone today May 11, 2011 but was still unable to get my refund. He says that there records show that the refund transaction went through. I had to file a fraud charge with my bank to try and get my money through VISA directly. Some one has committed fraud and I hope VISA finds out who it was and prosecutes them! "
This review was modified by pjag on May 11 2011 04:19:44 PM
"I wish this site had come up the first time I searched for reviews of CCC. I would never have placed my order. My story reads like most of the other reviews listed. I placed an order on Feb.9,and credit card was charged the same day. I received an update with a staus of "shipped" on Feb. 15 but never received a tracking number. Phone conversations and e-mail responses are very abstract. Long story short, received this message on Feb. 28 in response to one of my e-mails... "I am also checking with my direct manager regarding the product number assigned to your order. He will check if the unit is on backorder." BACKORDER??? Feb. 15 status listed it as "SHIPPED". I cancelled the order on Mar. 1 and received a message that I would get a refund in 4 to 10 days. I also filed a dispute with my cardholder the same day. Also just like the review posted by "Epiphanies" on 2/28/11, a short time after placing my order with CCC two fraudulent charges appeared on my card and I had to have it cancelled. Still patiently waiting for that refund, do yourself a favor, DO NOT ORDER FROM CALIFORNIA COMPUTER CENTER !!! I really needed the item so ordered it through Amazon and received it in 2 days. CCC's lower price is of no value if all you get are headaches and no merchandise. "
My recommendation is to anyone, even contemplating, placing an order with this company, avoid them as if they have Leprosy.
I ordered a Lazer Printer, cost $359.00, including shipping, December 30 2010 to be charged to my credit card, which was debited the same day I placed the ordered. After many e-mails, with generic replies that it was being worked on, and failed phone calls, to find out the status of my order. I finally received the following e-mail. Exact wording and spelling.
Sorry we couldn’t release your order from manufacture distributor center, Because there is no more promotion price on this product. New cost is $465.00. Please let us know if still want to ship product to you with new price. Difference price of $106.00 can charge on your credit card. Please advise-
I advised, by phone and talked to Richard, as well as advising by e-mail to the same person. To advise them I was not prepared to spend the additional $106.00 and please credit my Visa card with the original charged amount. I was advised it would take a minimum of two weeks to process the credit, which never did come. I had to contact my Credit Card Company and request a credit, as I did not get any product or service for the charge on my Credit Card. I was issued a credit immediately.
If you order from this company, I feel very strongly, all you will get is a heart ache, a lot of stress plus the possibility of loosing your money."
"did not full fill order of software and unable to communicate thru email or phone. did return email saying we are following up, but no continued disposition and they quit answering emails. phone will not pick up. $300 software purchase is too much and this makes me upset and do not have anything to show for my purchase. company seems to have problem with language as well due to incoherent email response twice and then nothing additional. stay away since they may be taking orders and money and not ful filling them"