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"I have purchased 2 large orders. The product, once you get the right color and type, is high quality and exceptionally durable. Their return policy an customer service for returns is not so good. Make sure, make sure, you get a current sample before placing your order. On both of my orders the wrong product was sent. They have a real problem because they ship their product from other locations so there is no way to have quality control and no way to verify the correct product and color Is being sent. The product names and colors are so similar and they change the product without changing the name. Why????? You also may not get 100% refund/exchange even when it is clearly their fault. Sales is wonderful. Customer service is awful. "
"The cork flooring turned out great, super easy to install. In fact, removing the vinyl was the hardest part! See my photos here: http://bit.ly/my_cork_floors"
"Cali Bamboo has excellent service and a beautiful product. I would recommend them to anyone in need of bamboo. They respond quickly to any questions you may submit. I have had a very good experience with cali bamboo. K. Cruz "
"My husband and I did a lot of research on bamboo and we were a little skeptical about installing it in our home in Minot, ND. The winters are harsh and the summers are incredibly humid. We were worried about the bamboo shrinking, we heard a lot of horror stories about it shrinking a 1/2" even. So we looked around for the best quality bamboo and came across Cali Bamboo's website. With bamboo some companies will not let the bamboo acclimate for the proper time period (I read on some sites the company needs to let it acclimate for 3 years before selling to customers). When the company gets the bamboo overseas and sells it right away before acclimating it this causes issues with shrinkage for the customer that installs it in their home. After reviewing the samples we decided to go with Antique Java Wide Plank, we ordered the extra waste (because we had never laid hardwood or bamboo on our own before). We took on the kitchen/dining room/hallway project in October of 2012, we heard from many contractors that with the weather up here in ND to use the glue down method and do not skimp. So we did just that! It took a weekend to clean the plywood, lay down nice even subfloor, and lay the bamboo. We barely had any waste at the end that we have extra to do another hallway. I am so impressed with the quality of bamboo and how it has not shrunk AT ALL! I wasn't going to write a review on the bamboo until I got through the harsh winter and into our humid summer. I even took an extra plank and set it over the bamboo to see if there was any shrinkage, but there was none. We did go with the recommendation to topcoat it with the Bona and wow that really completed the floor, it is withstanding to my one year old daughter perfectly. If you are looking into doing bamboo flooring, do your research, go with the proper method for your climate, and you will end up a happy customer. I would recommend Cali Bamboo to anyone, their sales staff have been incredibly helpful. Whenever I had any questions they were always there to help answer them."
"Cali Bamboo is absolutely amazing. Their customer service even exceeds that of their product! I placed an order of their new distressed mocha click flooring for my business. I have received so many compliments on the floor from customers.Everyone at Cali Bamboo was incredibly patient, knowledgeable, and friendly. It made the ordering process that much easier. I highly recommend Cali-Bamboo, an incredible product offered by an even more amazing company."
"My husband and I have been looking for decking for months and came across Cali Bamboo's BamDeck product a few months ago. We ordered samples and compared it to samples of a number of other products we got local. We were blown away with the quality and the look of the product. The sales person was amazingly helpful, they guided my husband on how to build with it and even came up with a great design that we ended up using. We've now had the deck up for a few weeks and over the Memorial Day we had our first party on it and it performed amazing! Everyone commented on how good it looked too! We went with the BamDeck slate color and alternated flat and ridged.thanks Cali Bamboo!"
"Cali bamboo offered me the best solution to a tough request. A durable floor in a humid climate, that would be easy to install and have a life time warranty. My sales associate, Chris V., was informative and had great follow up and follow through. I received the best customer service from Cali Bamboo. Zappos could learn a lot from Cali Bamboo's customer service. My floor shipped and delivered 3 days earlier than projected and the product is awesome. Thanks Cali Bamboo and you just earned my customer loyalty in a cut throat industry."
"I recently purchased bamboo fencing materials from Cali Bamboo. I have to say that this company is top notch on all levels. The materials were exactly as described. The company offers a how to install video on their website to booth. I called with my questions regarding square feet and materials. I spoke with A man named Chris. He was so professional and knowledgable. The bamboo was shipped promptly. Wrapped in green materials to help our planet continue. After installing my fence this company ask for photos to put my project in a contest for store credit on future projects. What a fun experiencing has been to deal with Cali Bamboo. I would recommend this company to everyone. All in all a wonderful experience. It is my intention to continue business with them and to refer them to many others."
"I ordered bamboo flooring from Cali Bamboo a few years ago. I was so impressed with the entire experience! Customer service was top notch, delivery was fast and easy, & the flooring is amazing! We are closing on a new home this month, and I have ordered the same strand woven bamboo flooring from Cali Bamboo for our new home. After having the flooring in my home for almost three years, I can say that there is nothing better. It is beautiful, easy to care for, and I love that it is eco friendly."
"Our daughter carefully researched hard wood flooring for her condo. We were more than happy to help her install her bamboo flooring. This is the 4th hardwood floor we have installed but our first bamboo floor. The Cali bamboo quality was phenomenal to work with. Each piece fit together like a glove, there was so little waste, truly unbelievable! The finished floor looks gorgeous! We couldn't get over the ease of installation and the glue was so smooth to apply, low odor. Every piece of wood was 100% perfect, straight and beautiful. We have never seen such high quality, we will definitely recommend your flooring to friends and family. Thank you for providing such superior quality wood flooring.Sincerely,Nancy & Jeff"
"Why cant i give it a zero.. if i could i would.So wish i had gone with some other type of fence as the black mold seems to grow on this stuff faster than anything on earth... and i had mold growth starting in year one and every year since. Now the look of the fence is nice and looks great each year that i spend hours and hours first stripping off the mold growth and then resealing it all, which costs me about $300 annually to keep up with. I bought this under the guise that the salesman said that this fence required very little maintenance... what a lie. Then after i complained about it they said well of course there are areas where rain falls that promotes mold growth. They tried to make it better by sending me a few gallon containers of their sealant, which of course I put on and yeah, am the mold came right back.. so yep, my yearly spring startup around the pool always involves a few days and alot of $$$ on the "lovely" bamboo fence. Stay away from this product, I wish i had."
"We love our Cali Bamboo fence. The bamboo is so much better to look at than just about any other fences we have seen. The fence was put up due to a property, easement issue with a neighbor. After we found that he would rather us remove our rose plant, than to sell us an easemnt, we felt that we needed to go ahead define our space. After we installed the panels and completed it the last day, our neighbor came home and did a triple take--looking at our fence. He went out of his way to tell us that the fence looks real good. We want to create a tropical or Zen style outdoor "staycation" backyard. The bamboo provides a very beautiful backdrop for all kinds of plants, flowers, fountains and other decortive elements in the landscape. We are in the planning stages of a master bath remodel, and we really want to include bamboo paneling or slats in the bath, maybe a ceiling? Cali Bamboo has a great selection of products. And all of their employees are "top notch" !!! "
"Thank's to Cali Bamboo our project was a success. With Cali Bamboo's donations of bamboo poles, we were able to achieve our design goals and were chosen to participate in the 2012 Design Village competition. The staff was extremely helpful and provided us with everything we needed. "
"I have ordered several different products from CaliBamboo and have had excellent customer service as well as quality products. Their sales people are knowlegable and curteous and their products are high quality and durable.Maria from Pennsylvania "
"My landlord just installed Cali Bamboo's Kona Fossilized wide plank bamboo floors in our cottage and I have to say I've been pretty thrilled with the whole process. It didn't take long (we did it with our landlord who's also a friend of ours) and the end result is BEAUTIFUL! We live by the beach so there's a lot more moisture in the air. This means it was super important to acclimate the floor boards before laying them down. This meant we had to lay them out in our living room for about 3 days so they'd get used to the environment. My landlord (also an obsessed home improvement guru) says you have to do that to any wood floors, not just bamboo. We also had to make sure there was a moisture barrier between the planks and the subfloor -- especially important in a flimsy little beach cottage. Anyway, the floor boards were very dense (heavy!) and super high-quality and have yet to be scratched or damaged by either our large dog or by constant sandy feet. We live in San Diego so we just picked up the planks ourselves instead of having them delivered and our whole experience at Cali Bamboo was great! Really friendly and helpful staff. We got some good tips on how to best install everything. I would highly recommend them."