CLOSEOUTDIGITAL Reviews - Closeoutdigital.com Ratings at ResellerRatings

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Closeoutdigital.com

Consumer Electronics

Rating 9.60/10 75 reviews

9.60/100
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All Customer Reviews (75)


Rating 10/10 5/5
modified review posted Jun-12-2013

"Excellent! Great prices. Plus I'm not a pro and even after doing some research, I was still undecided about what was right for me. The person I spoke with over the phone was very knowledgeable and able to direct me toward the right kind of equipment to complement what I already have. I recommend it."

Rating 2/10 1/5
modified review posted Jun-10-2013

"I have had the worst experience with this company. They appear shady and unethical. They cancelled my order just because I called them and asked why the transaction was pending asking me to give them details of my credit card again on the phone. The person on the telephone was rude and uncooperative. I strongly recommend folks to not do business with this company."

modified review reply posted Jun-12-2013

closeout, CLOSEOUTDIGITAL rep has responded

“Dear User,

We have asked you to verify the Cvv # on the back of your credit card which is standard procedure for a product of this size, you were hesitant to give that information which is understandable however this is a security feature for us to verify the legitimacy of this order, by you not verifying the information that was asked for it raised a red flag with our review team, there for we have decided to cancel your order with out any penalties or fees. and of course you cad was not billed.

We have to protect ourselves from online theft just like you would.

We have reached out to you to try to resolve your concerns but your phone # goes straight to busy.

June,”

Rating 10/10 5/5
modified review posted Jun-07-2013

"The person who helped me is David.
He is very nice and helpful. I ordered a wrong part. He had helped me to cancel the order without any problems. Thank you!"

Rating 10/10 5/5
modified review posted May-29-2013

"100% satisfied!! Although I had to cancel my order at this time, David was EXTREMELY helpful and can not wait to order the lens I really want from him soon!!"

Rating 10/10 5/5
modified review posted May-28-2013

"Very helpful customer service agent"

Rating 10/10 5/5
modified review posted May-17-2013

"Was not made aware initially that the warranty was limited on the camera I ordered online. I did speak to someone right after placing the order but it was not mentioned. When I called in to follow up on my order about a week later, I asked about the warranty and then was told. The individual that I spoke with handled it very professionally and after checking around the internet decided to come back to Closeout Digital to purchase the camera at the higher price. Happy with the transaction. Thank you. "

Rating 10/10 5/5
modified review posted May-07-2013

"I purchased a Canon 5D mark iii online here at coloseout. I called just to make sure the order was placed when David the online specialist, made me aware that I had purchased the imported version vs USA version. David was very helpful and cancelled the order for me. This website is very trustworthy and helpful. I will certainly buy from C.O.D again. Thanks David!"

Rating 10/10 5/5
modified review posted May-07-2013

"this guy ben must be a heck of a salesman. I STARTED OUT TO BUY A $449 CAMERA AND END UP AT $900.00 WOW"

Rating 10/10 5/5
modified review posted May-07-2013

"Ben from Closeoutdigital was polite, helpful and accommodating.
I appreciated his efforts on my behalf when I was interested in purchasing a new SLR. I would deal with Ben in the future."

Rating 10/10 5/5
modified review posted May-07-2013

"I enjoyed my experience with this company. I think they was very helpful and professional. they have really nice equipment and i would recommend this company to anyone."

Rating 10/10 5/5
modified review posted May-06-2013

"When I received my lens I noticed that it had a black dot inside of it. I called Ben and he said he would take care of it. Thank you Ben!"

Rating 10/10 5/5
modified review posted Apr-30-2013

"My name is Ed Snowden from Bakersfield Ca. My email is xoxphotography@ymail.com and my web site is www.xoxphotography.com .
Price: 5 Stars , Knowledge: 5 Stars, Equipment: 5 Stars, Communication: 5 Stars
I wasn’t asked to give a review, but there are 2 reasons I take the time to provide one, 1st is if the product or service is really bad and 2nd if the product or service is really outstanding. If it’s in the middle ground I won’t waste my time. In the case of this review regarding Closeout Digital, it’s OUTSTANDING!, I researched several online camera shops for several months. I narrowed it down to Closeout Digital and BandH Photo. Both have quality equipment and fairly competitive pricing with each other, but Closeout Digital overall saved me more money for the camera package I needed.
My budget for camera and equipment was $6500.00. I knew I would be buying online, so I knew the business better have a solid back ground. They needed to have top quality products, be easy to get a hold of, knowledgeable, and have a prompt reply. I was disappointed with BandH Photo for a few reasons; specifically I didn’t feel like they were really trying to help me with what equipment was best for my level of photography. Additionally I didn’t feel that BandH Photo’s knowledge (or lack of knowledge) of their equipment helped matters. Like I said, I researched the types of equipment I wanted for several months and made many calls to BandH Photo, yet several times I received conflicting information. When I asked about certain lenses and flashes, the BandH sales rep needed ME to tell him about the item and that’s not where I wanted to spend $6500. Lastly, when I called BandH it seemed impossible to get the same sales rep twice in a row. Some were very nice, while others seemed to be hurried and not caring, almost a Big Box Store call center type attitude. The times that I called Closeout Digital I spoke to the same two individuals, with one even remembering my name from just knowing my voice. It was like two buddies just bs’n about camera equipment, absolutely no “Sales Pitch”, 100% knowledge.
This is Closeout Digital’s # 1-408-409-7801, if you dial ext. 100, Ben will answer. PERIOD! He is extremely knowledgeable about the equipment, not on commission (something one of the BandH reps wouldn’t tell me about their sales staff), and I truly felt that he was trying to help me get the most for my purchase. My order arrived ahead of schedule. There were two minor items that had to be backordered but Ben knew that I had an Advance Photography class coming up next week so he sent me the camera and everything I needed to make sure I showed up to class well equipped, with the remaining two items to be delivered any day now. I couldn’t be happier. He even gave me a small tripod for my old camera, thanks Ben.
If you would like to contact me about Closeout Digital, please feel free to do so."

Rating 10/10 5/5
modified review posted Apr-28-2013

"Helpful! Ben helped me to pick out the perfect lens for my needs!!
Great price! Free delivery was faster than expected!"

Rating 10/10 5/5
modified review posted Apr-27-2013

"I ordered the Nikon SB-910 Speedlight and unfortunately experienced some shipping complications with my order. However, this was not the fault of Closeout Digital but that of UPS. Closeout Digital was quick to respond to my inconvenience and made it clear that customer satisfaction was important to them. They resolved my issue quickly and I look forward to using them again in the future. "

Rating 10/10 5/5
modified review posted Apr-26-2013

"They have excellent customer service, very helpful with the order. I have ordered Nikon D600 Digital Camera, and they called me to verify that this is what we really want and informed about the product. I am very satisfied with their service."

 
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