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"Items ships from Kyrgyzstan, about two weeks for my delivery. Legit / all tax stamps with non-repeating serial numbers made in Neuchatel with Russian warning labels, tasted fine. I've accidently had bootleg Marlboros before overseas and they're not bootleg. Good price, service and overcommunication, which in this case was welcome, in regard to order status. They earned a repeat customer"
"I have used this company for the past few years and they have been great. Once my shipment did not arrive so they resent and I received it in less than two weeks. Very easy to work with, good prices and reliable shipments."
"If you want cigarettes in hurry, go down to the gas station. If you want them delivered to your door and save money too, these are your guys. I have used them for years now with only a few shipment issues and those were fixed quickly via email.Be aware that they charge your credit card immediately as a cash advance even though the shipment wont show up for 30 days. But still a good deal."
"This is the 2nd time i ordered from them. first time it took 4 weeks to receive. this time took 7 weeks . . i canceled the order and 3 days later they showed up but i done asked for a refund but yhey didnt even give me the amount i paid them."
"I have been a faithful customer for over 2 years and as of yet find the company to be above board. The only complaint I could possibly have would be the shipping. The packages come undamaged and generally in the time frame set up by the postal carriers so is not the fault of CIGoutlet. Any way I would recommend this service to any one that could benefit from it."
"Great Prices. All orders delivered in a timely fashion, I have ordered from this company many times. They are great!"
"Never had a problem. Delivery a little slow, but now I plan ahead."
"I've been buying from this site for 3 years. This company has always been great to deal with. A few times my shipments have been lost and they have always reshipped at my request rather than a credit.I have ordered from other companies and didn't like the service. Sure it takes time to get an order but with shipping it is still half the cost of buying locally."
"Been with them for a few years. great customer service, Linna's the best!"
"excellent customer service in following throughon delivery. cigarettes are fine and lotsof choices not found locally."
"I recently re-ordered from cigoutlet after they resolved some delivery problems from earlier this year. I have to say their customer support has always been outstanding. When I didn't receive two orders in a row back in April, they refunded each payment instantly and apologized for the delivery problems. Email support response time is also excellent. After a few months, they let me know the delivery problems had been solved and now I am ordering again with no problems. They are quite trustworthy in my opinion. "
"I realize you are outside the USA, won't it cheaper to ship all at once."
"Russian Marlboros suck,Ones from Sweden exc..Don't like this new 1-3% additional charge. Mastercard would be nice since I have to get a netspend visa just to order smokes.(More fees/cost)Prices keep going up...pretty soon they will be cheaper at store!"
"So far I am very happy with cigoutlet. If there has been an issue it is solved. Sometimes it takes longer to get a package than other times but generally it is here within 3-4 weeks. If a package gets lost somewhere they reship it."
"I order once/twice a year, never had a problem from them in the last 3-4 years."