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RatingsRating
Store InformationStore Info
Full Rating Profile
  • CCTV Camera Pro CCTV Camera Pros Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7142 N. Seacrest Blvd., Lantana, Florida
    • Contact: info@cctvcamerapros.net
    • Phone: 561-433-8488
    • Customer Support: 561-433-8488
    • Business Hours: 8:30am - 6:00pm EST, Mon-Fri
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

145 Customer Reviews

Rating 10/10
5/5

"Exceptional Customer Service!

We initially installed a security camera at our Blue Ridge Georgia Bed and Breakfast. Working with our local cable company we purchased what we thought was a camera that would suite our needs. Once installed with a DVR we chose to expand our security camera to a live feed camera directly to our website. While the cable company technicians insisted that this would be an easy process, no one there could do it. We started researching various alternatives, including purchasing another IP camera. We called around and were quoted a wide range of expensive alternatives by many other camera dealers. We almost gave up until we placed a call to CCTV Camera Pros and spoke to Chris Haldas, Chris provided us with a simple and cost effective remedy to make our system live using inexpensive accessories that gave IP compatibility to our existing equipment. Once purchased we were then surprisingly blown away by CCTV & Chris Haldas' commitment to providing technical support to bring us live. In the end we have exactly what we wanted which no other company could provide. To view our camera feed visit www.blueridgelivecamera.com
Thank you Chris & CCTV Camera Pros
Lester & Diane, Horse Creek Stable Bed & Breakfast
"

Rep reply posted May-04-2015

cctvcamerapros, CCTV Camera Pros rep has responded

“Thank you for taking the time to post a review! I am so happy to hear how satisfied you are with Chris' support.

I looked at the IP camera video embedded on your website and I think that it looks awesome!

Please let us know if you need help in the future.

Sincerely.
-Mike Haldas, co-founder”


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Verified Customer
Rating 10/10
5/5

"quick and easy order and received in timely manner. Will order again when needed."


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Verified Customer
Rating 10/10
5/5

"Highly recommend! Spoke to sales reps and customer service multiple times before ordering they were knowledgeable and friendly. After installing the cameras had a small problem with the equipment and they helped me to quickly get it resolved. "


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Verified Customer
Rating 10/10
5/5

"Arrived quickly and in excellent condition. Hassle free experience. Thanks"


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Verified Customer
Rating 8/10
4/5

"It was easy to order online however some confusion on the status of the order, meaning there was no way to check the actual status of the order: was it placed, if so status of transit. Since the order was placed around Christmas 2014, some confusion occurred. After a few emails to staff, the error of order status was corrected. "

Rep reply posted Dec-29-2014

cctvcamerapros, CCTV Camera Pros rep has responded

“Hi Adam,

Thank you for your recent order. I just looked into this issue and see that your order was received on 12/22/2014 at 4:11PM. That is past our cut-off for same day shipping, so your order was shipped on 12/23/2014. Our system automatically sends the UPS tracking number to the email address used for your order when our shipping department ships. If you did not get this email, I sincerely apologize for any inconvenience.

You will probably be happy to know that your package is scheduled for delivery tomorrow - 12/30/2014. Please consider updating this review based on this new information. If you are still dissatisfied, I would like to follow up with you to make sure that you are happy.

I can be reached directly if you would like to discuss further and again, I apologize that the UPS tracking email never made it to your inbox. We re-sent it to you today.

Sincerely.
-Mike Haldas, CCTV Camera Pros co-founder

mike@cctvcamerapros.net
1-561-433-8488 ext. 86”


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Verified Customer
Rating 10/10
5/5

"Very good customer service. The item arrived on time and it was as described. I am very satisfied with the experience. I would definitely do business with CCTV Camera Pros again or recommend them to a friend."


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Verified Customer
Rating 10/10
5/5

"Loved how fast I received the supplies.
Thanks
"


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Verified Customer
Rating 10/10
5/5

"Right on time.... will shop again soon"


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Verified Customer
Rating 10/10
5/5

"Order was verified by phone in advance. It is apparent that extra attention was paid to the packaging with double boxes and extra padding. The product was received in perfect condition and worked better that I hoped. Excellent experience!"


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Verified Customer
Rating 10/10
5/5

"Prompt shipping, arrived quickly."


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Verified Customer
Rating 10/10
5/5

"all is good so far with what I ordered"


Rating 10/10
5/5

"The product is the best. I'm in my seventies and not exactly a teck head. They had the patients to see me through the set up. I have great respect for this outfit. "


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Verified Customer
Rating 10/10
5/5

"THESE ARE THE GUYS TO DEAL WITH! AWESOME CUSTOMER SERVICE!"


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Verified Customer
Rating 10/10
5/5

"Trace made its first purchase from the guys at CCTV Camera Pros nearly 6 years ago and I cannot say enough about Mike and the entire crew. They ALWAYS go the extra mile to ensure you have the right product(s) for the solution. We continue to purchase cameras and NVR's/DVR's from them to this day."


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Verified Customer
Rating 8/10
4/5

"speedy delivery , good quality equipment. "


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CCTV Camera Pros is a merchant member
CCTV Camera Pros participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.