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"Ordered 2 month ago, they sent me the wrong lens with my xti, i returned it but never got anything back so im here now since almost 2 month with my body only, no lens and i cannot reach them on the phone, and the website is down too? what should i do now?
"Thay don't anser the phone and thay sold the sit and did not send to me what I order and stole mor than 1000 $ from me ..... never never never trust thim"
"Total scam. Listed camera at low price and sold necessary accessories. Shipped and billed for the accessories but no camera. Telling me to buy camera elsewhere. Avoid this store."
"Scam artists, indeed. I ordered a camera and when I made the required confirmation call the guy told me I would only get the camera body for that price and instructions in Chinese. I was in a hurry to get the camera before a trip, so went ahead and bought the camera in a box with everything for twice the web listed price (stupid, I know, should have cancelled right then). When the camera arrived, too late for my trip, it was a completely different model. When I called they said they did not even stock the camera I ordered and this one was better (not so). The guy tried to get me to take the camera by lowering the price and throwing in a 2GB card. I said no and after a long time got a return authorization number. I returned the camera and three weeks later am still waiting for my refund to be credited."
"They are liars, said camera was in stock, then lied about when it would be shipped, lost 4 weeks of time waiting, finally canceled the order. Terrible company!"
"I didn't even get past the phone call. The "owner" is a rude POS and should crawl back into his slime pit hole in the sewer. How can this place stay in business?! Unbelievable treatment over the phone to a new customer. I will never buy from this place, and I will tell everyone considering buying from them to give the guy a call and see what an AH he is."
Purchased digital SLR + many accorries. Paid for 3 day shipping. Saleperson took order and told me it would arrive in 3 business days. After 1 week I called and camera was not even in stock. Cancelled order and still waiting for refund...2 weeks later."
"Nothing new here. I, like everyone else, was pulled in by the phantom prices. I purchased a Canon XL2 BODY. NO LENS. The rude salesman conviced me that I needed to purchase a lens from them. I declined the 20x stabilizer lens which lists at about $2000 and went with the 16x. The salesmen told me that the total would be $3200. A few days later my account was overdrawn by 5 SEPERATE! charges totaling over $4600. In a panic, I called them to point out the error. The nonchallant salesman told me that I had ordered the 20x lens. When I told him that I had specifically NOT ordered that lens but rather the 16x lens, he told me that they don't even carry a 16x lens, in other words, admitting that the first salesman had flat-out lied to me. I told him that I wanted to cancel. He said it had already been shipped out but that I could return it. But if you look at their return policy, it's worded in a way that basically says "If you breathe on the package, we won't accept the return" It also gives you 7 days to return DV camcorders which is just bearly enough time for it to make it's way back. I'm sick about my decision to buy from this company, even after the red flags (i.e. horrendous cust. service). I've actually lost sleep. We've got to get this company shut down."
"NEVER ORDER FROM THIS STORE!!! I placed an order on-line with CCI Camera City for a Nikon D80 Body Only Camera. They had a very attractive price which is what lured me to their site. I received a mail from them asking me to call and confirm the order. When I called they ran through what seemed to be a standard list of questions designed to pump up the order. They first explained to me (very tersely) that the camera I ordered did not come with a Lens, Battery or Charger. I explained that I already had a lens and asked for a price for the other accessories. I told them I needed to consider the additional cost ($299) and get back to them. I called back a half hour later and explained that I wanted to proceed with the order as is. I was then informed that the product was not an American Model and would take 4-6 weeks to ship to me (despite the "available status" reported on their site and the 3-5 day shipping option which I chose when I placed the order). Whe I questioned this he became very agitated and started berating me with questions--why don't you just purchase the accessories from my store, just get the American model, etc. I explained that I preferred to buy the accessories elsewhere since I was able to find a better price. At this point the person I was speaking with became angry and told me that no one had a better price for authentic parts and said I should buy the camera from them too and hung up on me. This is a typical case of bate and switch and the response from the person working with sent me a clear message that once I was unwilling to succumb to their tactics they became uninterested in making the sale."
"Ordered 2 month ago, they sent me the wrong lens with my xti, i returned it but never got anything back so im here now since almost 2 month with my body only, no lens and i cannot reach them on the phone, and the website is down too? what should i do now?
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