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RatingsRating
Store InformationStore Info
Full Rating Profile
CARiD.comCoupons
    • Address: 1 Corporate Drive
    • Contact: support@carid.com
    • Phone: 800.505.3274
    • Customer Support: 800.505.3274 x3
    • Business Hours: 24 hours
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.74/10 5.74/10
    Chance of future purchase: Rating 4.55/10 4.55/10
    Shipping & packaging: Rating 4.61/10 4.61/10
    Customer service: Rating 4.54/10 4.54/10
    Return/Replacement policy: Rating 3.63/10 3.63/10

What is this?

42,679 Customer Reviews

Rating 10/10
5/5
modified review posted

"Love it! Very fast service. I was very pleased."


Rating 10/10
5/5
modified review posted

"Prompt service, quality product. Very satisfied in all respects"


Rating 10/10
5/5
modified review posted

"Quick delivery,perfect fit an very high quality.
"


Rating 8/10
4/5
modified review posted

"They have many products to choose from. But it would make it much easier if there were more specific about the fitting the model and year. Plus deliver date was not on schedule. Either ways I'd still recommend. "


Rating 10/10
5/5
modified review posted

"Will buy from again !!! Thanks !!!"


Rating 10/10
5/5
modified review posted

"Cheap price. All i was asking for. Delivered as promised "


Rating 10/10
5/5
modified review posted

"I liked Carid.com's selection of items. I was looking for a specific LED replacement light and CariD had the best choice and selection."


Rating 4/10
2/5
modified review posted

"Your ad said PAIR but you only sold me one not good business. Unhappy "

modified review Rep reply posted Sep-15-2014

CARiD.com, CARiD.com rep has responded

“Dear seamore5,

We are so sorry to hear that you haven't received the second step pad you had ordered with us. We deeply appreciate your business with us and this feedback left about our business. Please get back to us with the issue you have so we can get it resolved for you in a timely manner. Your time and cooperation will be greatly appreciated. Our Customer Service Department can be reached at 1-800-505-3274.

Sincerely,
Consumer Relations Department at CARiD.com”


Rating 10/10
5/5
modified review posted

"I am a repeat customer that is because of the professional service, advice and items CARiD provide. I will always use and recommend CARiD.com"


Rating 10/10
5/5
modified review posted

"shipped and received on time"


Rating 10/10
5/5
modified review posted

"Received package on time and am very pleased with seat covers."


Rating 10/10
5/5
modified review posted

"Better than expected.. A+"


Rating 10/10
5/5
modified review posted

"Happy with the service and response from
Customer care
"


Rating 10/10
5/5
modified review posted

"very pleased with my purchase would purchase from them again in the future. Thank You"


Rating 2/10
1/5
modified review posted

"This is a broker company that doesn't have their own products stored near their "office" location. Purchasing through this company will give you the worst experience filled with lies, scams (additional charges) and a passionless customer service who'll only stick a fork in your heart response after pleading for help. Anyone who reads this, PLEASE shop around before using this company and save everyone the time by sharing this review.

#iHateCar-iD
"

modified review Rep reply posted Sep-15-2014

CARiD.com, CARiD.com rep has responded

“Dear russellramil,

We apologize for all troubles that you have gone through during this transaction. We understand your feelings and highly appreciate your feedback as it will help us to improve our customer service. Please be sure that appropriate actions will be taken to avoid such issues in the future.
We are thankful for your time and patience with us. Please feel free to contact us at 1-800-505-3274 any time you need assistance.

Sincerely,
Consumer Relations Department at CARiD.com”


CARiD.com is a Merchant Member! Learn more

CARiD.com is a merchant member
CARiD.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,847 merchant members.