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Ratings Rating
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Full Rating Profile
CARiD.com Coupons
  • Rating 7.68/10 33,952 reviews

    7.68 / 100
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    CARiD.com is a merchant member
    CARiD.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,877 merchant members.
  • CARiD.com contact information

    • Address: 1 Corporate Drive
    • Contact: support@carid.com
    • Phone: 800.505.3274
    • Customer Support: 800.505.3274 x3
    • Business Hours: 24 hours
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 6.58/10 6.58/10
    Chance of future purchase: Rating 6.53/10 6.53/10
    Shipping & packaging: Rating 6.46/10 6.46/10
    Customer service: Rating 6.84/10 6.84/10
    Return/Replacement policy: Rating 6.10/10 6.10/10

All 33,952 Customer Reviews

Rating 6/103/5
modified review posted

"Fortunately didn't need to use it."



Rating 10/105/5
modified review posted

"Another great order from CarID. Fast shipping, great products."

Rating 8/104/5
modified review posted

"The bug deflector did not fit hood will not shut and will not give me a refund. everything else I ordered fit and was what I wanted"

Rating 8/104/5
modified review posted

"I thought the shipping costs were too high."

Rating 10/105/5
modified review posted

"It worked great, I got just what I wanted for a great price, it showed up quick it fit great. Couldn't have been better."

Rating 2/101/5
modified review posted

"seat covers are horrible! sending them back."

modified review reply posted Apr-22-2014
CARiD.com's Avatar
CARiD.com, CARiD.com rep has responded

“Dear ronjohnsen,

We are truly sorry to hear that you are not satisfied with the quality of the items. Your feedback is very important to us and we will do everything possible to improve our customer service based on your review. If you need any help with the product received please feel free to contact us at 1-800-505-3274.

Sincerely,
Consumer Relations Department at CARiD.com”

Rating 10/105/5
modified review posted

"Very Satisfied!

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"

Rating 10/105/5
modified review posted

"Easy peezy for me, a female, to find the bumper end for my 1987 pickup. Economical, too. I'll use this site again."

Rating 8/104/5
modified review posted

"I was not informed prior to my purchase there was a surcharge involved. "

Rating 10/105/5
modified review posted

"Easy to find what we needed; easy to complete order; notifications were prompt; item arrived in a timely manner!"

Rating 10/105/5
modified review posted

"Got my order way before my delivery date."

Rating 6/103/5
modified review posted

"Ordered part. But delivery delayed 2months"

Rating 10/105/5
modified review posted

"Very happy with the purchase."

Rating 2/101/5
modified review posted

"One of my led lights does not work and an item is back ordered two months very disappointed"

modified review reply posted Apr-22-2014
CARiD.com's Avatar
CARiD.com, CARiD.com rep has responded

“Dear cpl2239,

We apologize that you were dissatisfied in your experience with us and we greatly appreciate your feedback. We will review your account and take your feedback under advisement to better our customer service experience as your opinion is very important to us. If you have any unresolved issues or further questions please feel free to contact our customer service department at 1-800-505-3274.

Sincerely,
Consumer Relations Department at CARiD.com”

Rating 4/102/5
modified review posted

"The order appears to have been stolen from the front door where it was delivered. Instructions were to leave it at the side or the back. A replacement has evidently been sent to my daughter's address in L.A. and she will have to forward it on to me in Canada when she returns from a trip."

modified review reply posted Apr-22-2014
CARiD.com's Avatar
CARiD.com, CARiD.com rep has responded

“Dear jaon,

We do apologize for this inconvenience caused by delivery of the product. We are reselling company and usually the manufacturer chooses the shipping company to have the items delivered to the customers. We feel horrible that can't follow up on the delivery of every package to the customer's door but we work hard to reduce amount of such issues. We appreciate your feedback and thankful for your patience with us.

Sincerely,
Consumer Relations Department at CARiD.com”