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RatingsRating
Store InformationStore Info
Full Rating Profile
CARiD.comCoupons
  • CARiD.com CARiD.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1 Corporate Drive
    • Contact: support@carid.com
    • Phone: 800.505.3274
    • Customer Support: 800.505.3274 x3
    • Business Hours: 24 hours
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.16/10 6.16/10
    Chance of future purchase: Rating 4.43/10 4.43/10
    Shipping & packaging: Rating 4.73/10 4.73/10
    Customer service: Rating 3.90/10 3.90/10
    Return/Replacement policy: Rating 2.91/10 2.91/10

What is this?

49,619 Customer Reviews

Rating 2/10
1/5
modified review posted

"Overpriced and ineffective communication led to my being charged for delivery even after I cancelled the order. Only after raising hell,did I get a refund for s&h"

modified review Rep reply posted May-22-2015

CARiD.com, CARiD.com rep has responded

“Dear scottlranson,

We are sorry to know, that your order was shipped regardless to the cancellation request. We do apologize for all the inconvenience caused by this matter. We reported this problem to our Consumer Relations Department and the manager emailed you with an apology on the 18th of May. She also applied the Gift Certificate to your profile, so you can use it as a discount towards to your next order with us.
If you have any questions or concerns, please feel free to contact us at 800-505-3274 ext 82.
We appreciate your business with our company.

Sincerely,
Consumer Relations Department at CARiD.com”


Rating 2/10
1/5
modified review posted

"false advertisement, I even called to make sure all the parts are included as advertised before placing the order. If a deal sounds to good to be true it's not true. The only reprecussion is a $25 gift card, to buy/ get ripped off again. The worste is the missing items are being sold separately for over $100.00."


Rating 10/10
5/5
modified review posted

"I appreciate the time and all my questions was answer, I was very satisfied and please. "


Rating 10/10
5/5
modified review posted

"Fitment was perfect! I 2as looking for oem style running boards and this was it. Would highly recommend this to anyone. "


Rating 10/10
5/5
modified review posted

"The quality of the products were just amazing. Fast shipping and excellent service. I will definitely order again in the future!"


Rating 10/10
5/5
modified review posted

"Excellent service, fast delivery, as describe.
Customer service very helpful.
"


Rating 10/10
5/5
modified review posted

"Fast shipping, just the way I like it, will recommend to a friend."


Rating 10/10
5/5
modified review posted

"had a very good exeperance"


Rating 10/10
5/5
modified review posted

"This was a gift and ordered over internet. The recipient is very happy with product."


Rating 2/10
1/5
modified review posted

"The worst i payd for four things and got three diffrent delivery dates very dissatisfied will not recoment carid to nobody "


Rating 10/10
5/5
modified review posted

"Came quick. Product was in good condition."


Rating 8/10
4/5
modified review posted

"Great quality product. Got just what I hoped for. Only thing that wasn't so great is the shipping. Took a much longer time to arrive than I'd expected but that won't prevent me from buying from them again. "


Rating 2/10
1/5
modified review posted

"they tried to sell me a part that does not exist and sell me an obsolete part then i was given a round around to try and get my money back. the part they advertise and sell to people has not even been built according to the manufacture of that part. "


Rating 10/10
5/5
modified review posted

"Quick delivery, product was exactly as shown."


Rating 10/10
5/5
modified review posted

"Very quick delivery and happy with the product."


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CARiD.com is a Merchant Member! Learn more

CARiD.com is a merchant member
CARiD.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,837 merchant members.