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  • CARiD.com CARiD.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1 Corporate Drive
    • Contact: support@carid.com
    • Phone: 800.505.3274
    • Customer Support: 800.505.3274 x3
    • Business Hours: 24 hours
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.15/10 8.15/10
    Chance of future purchase: Rating 8.97/10 8.97/10
    Shipping & packaging: Rating 8.19/10 8.19/10
    Customer service: Rating 9.23/10 9.23/10
    Return/Replacement policy: Rating 8.54/10 8.54/10

60,681 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-29

where's my order!?

"oh,here it is,exactly when they said it would be here.and exactly what i ordered.it's all i ask for..."


Rating 10/10
5/5
2016-08-29

Great customer service!

"I purchased some lights for my car not realizing they offer a military discount. As soon as I realized they do, I got in touch with customer service, and the rep quickly and easily applied the discount onto the order. It was easy and painless. "

This review was modified by Matthew.nordskog-wagnon on August 29 2016 03:36:19 PM

Rating 10/10
5/5
2016-08-29

Awesome Service!

"Great friendly customer service. Very professional and quick service. "

This review was modified by Chopsu21 on August 29 2016 03:31:58 PM

Rating 10/10
5/5
2016-08-29

Great service

"I called to ask about a price match before placing an order. Kayla was crisp but very courteous. She very quickly verified the competitor's pricing and helped me place my order. Throughout the process she was very pleasant and very efficient. I'll definitely think of CARiD.com first the next time I have an automotive need."

This review was modified by jw919 on August 29 2016 01:39:30 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-29

Vroom and zoom goes the 2.2l

"The part i got saved my car and was very timely. as for the cost i only paid half as much as i would at my local parts store(hint; rimes with phone)"


Rating 10/10
5/5
2016-08-29

Car ID is #1 in service in my book!

"Ricardo knew everything about all four things that I had ordered. He was very friendly and polite and made me feel like I had known him for many years. Thank you for having such a great team member on your staff, you should be proud to have him with you! I am in the service industry as a bartender and you need to have people skills to make your customers feel comfortable, and that's what he does! Thanks again!"


Rating 10/10
5/5
2016-08-29

They know their parts!

"Paul with customer service was able to look up a past order, provide important info to help with a new order. Without his help I would not have been able to get the right part for the lowest price. "

This review was modified by tstelko on August 29 2016 12:13:30 PM

Rating 10/10
5/5
2016-08-29

Honest and Direct

"Sales rep, Monica, was very direct and honest in answering all of my questions. She made sure that I received the best price and verified all parts fit vehicle of choice."

This review was modified by JeremyMc on August 29 2016 11:51:25 AM

Rating 10/10
5/5
2016-08-29

"She worked very hard on making sure that this is the item i need. Now i cant wait for it to arrive so i can roll my window up and down without help. I may need the otherside if you have it available. "

This review was modified by Pamwaters on August 29 2016 11:47:58 AM

Rating 10/10
5/5
2016-08-29

Nancy - the best first impression of your company!

"Nancy was incredibly responsive and simply a joy to work with!"

This review was modified by carynau on August 29 2016 11:46:31 AM

Rating 10/10
5/5
2016-08-29

Great!

"Spoke with Paul to order my parts and put my veterans status in the computer. He was super friendly, fast, and efficient. "

This review was modified by Logantrg on August 29 2016 12:04:03 PM

Rating 10/10
5/5
2016-08-29

Awesome service

" Greg, was very helpful with my purchase of My rancho suspension. He took time to explain the benefits of the suspension for my lifted 2013 GMC HD2500. "

This review was modified by Rsummersmx on August 29 2016 11:33:44 AM

Rating 10/10
5/5
2016-08-29

Astronomically the best customer service and quick with my orders!!!

"When I called ruban was very polite and I'm not to good with the whole terminology that comes with mechanic language hahaha, but he got right down to business and told me exactly what it was that I was looking for. I am amazed..."

This review was modified by Christopherdbenjamin on August 29 2016 11:24:52 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-29

super boombastic servce !

"The service was fast and friendly. "

This review was modified by Lawrencelutz504 on August 29 2016 10:57:13 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-29

No problems at all

"I ordered sway bars for my BMW 335 and they were at my house sooner than expected. Thank you for the great service. "


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