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RatingsRating
Store InformationStore Info
Full Rating Profile
CARiD.comCoupons
    • Address: 1 Corporate Drive
    • Contact: support@carid.com
    • Phone: 800.505.3274
    • Customer Support: 800.505.3274 x3
    • Business Hours: 24 hours
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.79/10 5.79/10
    Chance of future purchase: Rating 5.03/10 5.03/10
    Shipping & packaging: Rating 5.18/10 5.18/10
    Customer service: Rating 4.51/10 4.51/10
    Return/Replacement policy: Rating 3.68/10 3.68/10

What is this?

44,359 Customer Reviews

Rating 10/10
5/5
modified review posted

"order went through perfectly!"


Rating 10/10
5/5
modified review posted

" the car mats fit the way they were supposed to and had a timely delivery"


Rating 10/10
5/5
modified review posted

"Good prices...delivered as promised !!! I would highly recommend..."


Rating 10/10
5/5
modified review posted

"Quick processing. Perfect fit. "


Rating 10/10
5/5
modified review posted

"Came a lot faster than I expected"


Rating 6/10
3/5
modified review posted

"they only got half of my order right"


Rating 10/10
5/5
modified review posted

"Great business, had an issue with my product, they fixed it right away, no questions asked."


Rating 10/10
5/5
modified review posted

"Best price out there! First place I'll look for any other car goodies."


Rating 4/10
2/5
modified review posted

"I ordered a part from you and I had to put in the trans mission code to make sure it was the correct product and I still received the wrong product and it took 2 weeks to get everything sorted out and get the new part and I had to just swallow the shipping I paid for the first one and also pay to ship the new one to me. I wish it would have been alot more easy considering you ask for so much information about the vehicle to make it right and it was still wrong. "

modified review Rep reply posted Nov-27-2014

CARiD.com, CARiD.com rep has responded

“Dear stevenbruntz_sb,

We apologize that you have experienced so many troubles ordering with us. We are so sorry to hear that both products didn't fit your vehicle. We appreciate your feedback and will gladly help you out to get this matter resolved if you need assistance. Please feel free to reply to this message and one of our specialists will get back to you as soon as possible.
Thanks for your time and patience with us!

Sincerely,
Consumer Relations Department at CARiD.com”


Rating 2/10
1/5
modified review posted

"Returned my item a while ago and still have no recieved my money back"

modified review Rep reply posted Nov-26-2014

CARiD.com, CARiD.com rep has responded

“Dear avillalobos427,

We are so sorry that you are not satisfied with our service. We appreciate your feedback and we checked your account to see a refund status. The item has been returned on the 25th of November so within the next 24-48 business hours we will issue a refund back to your account. If you need to get some more additional information please feel free to reply to this comment. We will gladly assist you in the shortest terms.
Thank you for your time and patience with us!

Sincerely,
Consumer Relations Department at CARiD.com”


Rating 10/10
5/5
modified review posted

"Delivered quickly, and perfect fit!"


Rating 10/10
5/5
modified review posted

"My order was perfect! The mats fit my car and look amazing! "


Rating 10/10
5/5
modified review posted

"Quick shipping and receipt of item. Recommend highly."


Rating 10/10
5/5
modified review posted

"Love the mats. Look very nice in my VW Beetle. Will handle the dirt and mud but still has a classy look. Can cut to your size. Mine goes all the way to the car door to avoid the dirt sliding on the carpet. "


Rating 10/10
5/5
modified review posted

"You all were very patient and curtious and respectful, as well as on time with the products keep up the excilent work you all are off the chain in JESUS name!!!"


CARiD.com is a Merchant Member! Learn more

CARiD.com is a merchant member
CARiD.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,912 merchant members.