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  • CARiD.com CARiD.com Elite Status
    • Address: 1 Corporate Drive
    • Contact: support@carid.com
    • Phone: 800.505.3274
    • Customer Support: 800.505.3274 x3
    • Business Hours: 24 hours
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.45/10 8.45/10
    Chance of future purchase: Rating 9.24/10 9.24/10
    Shipping & packaging: Rating 8.58/10 8.58/10
    Customer service: Rating 9.44/10 9.44/10
    Return/Replacement policy: Rating 8.84/10 8.84/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-19

Great service, see you again, thanks

"A pleasure to deal with, curtious and helpful"

This review was modified by ericlblanco on February 21 2017 05:15:02 PM

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Verified Customer
Rating 2/10
1/5
2017-02-19

Trash

"This compnay sent me the wrong products twice and then failed to refund me total trash dont trust them"

This review was modified by gabriel_escairo on February 21 2017 05:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

Outstanding

"Parts delivered on time. Ease of install is anticipated. Will order from them again. Lowest price I could find on line"

This review was modified by samjohns146 on February 21 2017 04:00:06 PM

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Verified Customer
Rating 2/10
1/5
2017-02-19

Prompt refund was the only plus

"Shocks were labeled as in stock, but got an email 24 hours after they were supposed to be shipped and was told that they were on back order and wouldn't be available until a month and a half later. Lost the job because of it, and have no interest in using this supplier again."

This review was modified by matt-71034 on February 21 2017 03:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

"Delightfully, my order was handled expeditiously, accurately and professionally. Absolutely no hassles!"

This review was modified by jpr_elancon on February 21 2017 01:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

Best car parts place

"The order came to my door fast, the products are described as the website!"

This review was modified by tonyphal914 on February 21 2017 01:15:01 PM

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Verified Customer
Rating 8/10
4/5
2017-02-19

great parts

"this is a great place to get the parts you need . I wish 2 things ,please give the customers more shipping options. ups have been very slow with deliveries. they don't have satudays deliveries. And also can we get more shipments out of new jersey than California."

This review was modified by alexj3 on February 21 2017 11:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-19

"This was our first time ordering and everything was very satisfactory. Allof our questions were answered and it was a very fast delivery. Thank you!"

This review was modified by brumback1958 on February 21 2017 08:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-19

Super fast..

"My package arrived on time. "

This review was modified by chiefthunder29 on February 21 2017 08:15:01 AM

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Verified Customer
Rating 8/10
4/5
2017-02-19

"worked as expected so far, kinda early in the install process to be asking for reviews. How ever no complaints so far. "

This review was modified by lilguy585 on February 21 2017 07:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-19

Awesome!!

"Fast shipping and product perfect. Thanks!!"

This review was modified by qmartin00 on February 21 2017 12:30:14 AM

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Verified Customer
Rating 4/10
2/5
2017-02-18

Sent wrong item

"Currently attempting to send item back. Looks like a packaging problem since item number was almost identical with packaging label but customer service has not been helpful to this point. It's been just 3 day and maybe I shouldn't expect so much. Sent pictures and they reported I would here back within 24-48 hours. Well that has went..... I have dealt with numerous retailers and any problems were handle using better communication and resolved quicker. I did purchase some wheels and tires previously and transaction was flawless. "

This review was modified by davidlhamm2006 on February 21 2017 12:30:13 AM

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Verified Customer
Rating 4/10
2/5
2017-02-18

"Website said part was in stock. Ordered part. Turns it Part was not in stock. Have to wait six weeks while they hold my $435 for the parts. Not too excited about that. They did give me a $25 credit after I requested some give. Still don't feel great about the experience. "

This review was modified by keithccrandall on February 21 2017 12:30:12 AM

Rating 10/10
5/5
2017-02-18

PRODUCTS

"Great selection of products to choose for your vehicles"

This review was modified by gordo1117 on February 21 2017 12:30:11 AM

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Verified Customer
Rating 10/10
5/5
2017-02-18

Quick fast and easy

"Ordered window covers for the outside of the car came fast easy to install and keep the water out my car."

This review was modified by rashele2420 on February 21 2017 12:30:10 AM

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