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RatingsRating
Store InformationStore Info
Full Rating Profile
CARiD.comCoupons
  • CARiD.com
    • Address: 1 Corporate Drive
    • Contact: support@carid.com
    • Phone: 800.505.3274
    • Customer Support: 800.505.3274 x3
    • Business Hours: 24 hours
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.22/10 6.22/10
    Chance of future purchase: Rating 4.65/10 4.65/10
    Shipping & packaging: Rating 4.84/10 4.84/10
    Customer service: Rating 4.07/10 4.07/10
    Return/Replacement policy: Rating 2.67/10 2.67/10

What is this?

47,875 Customer Reviews

Rating 8/10
4/5
modified review posted

"Our gaskets didn't come until three days after everything else did. We thought they were in with the Parts and they were given to our mechanic and then we couldn't find them so he bought new. "


Rating 2/10
1/5
modified review posted

"WORST Customer Service I have ever received, I ordered a gas tank online and they sent me a Bumper, How do you get these confused ? Now they are refusing to pay the costs I had to pay for the wrong order. I am SOO annoyed and disappointed, will never be using this company again. @stacey.ka@carid.com Order: Order # 11276412 Terrible service"


Rating 10/10
5/5
modified review posted

"The wheels I purchased for my 95 corvette look GREAT. I can't wait for the real wheels to arrive so I can purchase right away..."


Rating 10/10
5/5
modified review posted

"Great products that arrived on time!"


Rating 8/10
4/5
modified review posted

"Had to return order, if somebody from customer service would have returned my call prior to my order I would have had more information and not ordered.

Very satisfied with the way refund was handled.
"


Rating 10/10
5/5
modified review posted

"Good experience ill order from them again."


Rating 2/10
1/5
modified review posted

"Shipped part to wrong address and then waited for part to be sent back before re-sending instead of sending new part. I ordered the part almost a month ago and still have not yet received it."


Rating 10/10
5/5
modified review posted

"Great order transaction 2 times in a row now! Hope to do business with them again!"


Rating 10/10
5/5
modified review posted

"When I called carid for the jeep parts I needed the agent (Craig) I spoke to had the same year jeep as I did so he walked me through all the parts I needed to successfully repair my jeep. He was very knowledgeable and courteous. My parts were delivered within the 2 days he promised me .I would recommend Carid to all my friends."


Rating 10/10
5/5
modified review posted

"Very pleased with service and shipping"


Rating 10/10
5/5
modified review posted

"Your sight offers a great selection of automotive repair parts at great prices. Shipping was fast and when there was a problem with my order you gave quick and helpful service. I would recommend your sight to a friend."


Rating 10/10
5/5
modified review posted

"CARiD.com promptly provided by email a shipping label for return of the wiper motor core in order to obtain a refund of the core charge. Be sure to follow instructions carefully to avoid any trouble with the refund of your core charge. Getting in touch with a live customer service rep took some time but was worth the wait. "


Rating 4/10
2/5
modified review posted

"The projector housings I purchased said they were in stock but upon purchase I received an email saying it would be a month till I received them. I had already purchased the HID bulbs but had to return them because the housings would be here after the return period of the HID bulbs. Once I returned the HID's the Projectors arrived and I had to reorder the HID's. Not a big deal, just a little annoying. "


Rating 10/10
5/5
modified review posted

"Easy to purchase, quick delivery"


Rating 2/10
1/5
modified review posted

"I have yet to receive my item. I received notification after placing order that item was on backorder. When I initially placed the order there was no indication that item was backordered. Still waiting on part. Had I known part would take over a month past order date I would have ordered elsewhere. "


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