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RatingsRating
Store InformationStore Info
Full Rating Profile
CARiD.comCoupons
    • Address: 1 Corporate Drive
    • Contact: support@carid.com
    • Phone: 800.505.3274
    • Customer Support: 800.505.3274 x3
    • Business Hours: 24 hours
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.74/10 5.74/10
    Chance of future purchase: Rating 4.97/10 4.97/10
    Shipping & packaging: Rating 5.09/10 5.09/10
    Customer service: Rating 4.42/10 4.42/10
    Return/Replacement policy: Rating 3.59/10 3.59/10

What is this?

44,173 Customer Reviews

Rating 10/10
5/5
modified review posted

"Excellent and fast delivery. :) "


Rating 2/10
1/5
modified review posted

"IF your company doesn't have the part u should have it posted before the customer buy it.It bad for business u take the money no part"

modified review Rep reply posted Nov-21-2014

CARiD.com, CARiD.com rep has responded

“Dear ecrownover62,

We sincerely apologize that ordered product was not in stock and we do appreciate your feedback. Your opinion is very important to us and it will help to improve our customer service and eliminate such issues in the future.
Thank you for your time and patience with us!

Sincerely,
Consumer Relations Department at CARiD.com”


Rating 10/10
5/5
modified review posted

"My expeience with CarId was great and I wish to thank Anna for her help and patient.
Merci
"


Rating 8/10
4/5
modified review posted

"Everything was satisfactory."


Rating 10/10
5/5
modified review posted

"Fast shipping and works with any system
"


Rating 10/10
5/5
modified review posted

"I got what I ordered..at a good price and very quick."


Rating 10/10
5/5
modified review posted

"I think I've bought from this place before. Extremely happy with the product and service both times. Thanks!"


Rating 10/10
5/5
modified review posted

"Excellent customer service! "


Rating 8/10
4/5
modified review posted

"The standard product listed on line came immediately. When I asked for another component , the agent said they would try to find it - thats a good thing. However, I never heard a word one way or the other after that."

modified review Rep reply posted Nov-20-2014

CARiD.com, CARiD.com rep has responded

“Dear perrybball,

Thank you so much for your positive feedback as we really appreciate it. We apologize if some misunderstanding has occurred and kindly ask you to let us know if you need assistance to find some items for your vehicle. You may simply reply to this comment and our representative will gladly help you.
We are thankful for your time!

Sincerely,
Consumer Relations Department at CARiD.com”


Rating 10/10
5/5
modified review posted

"The website was user friendly. The delivery was fast and the product was perfect. "


Rating 10/10
5/5
modified review posted

"Everything was great. Part was the right one.delivery was fast ."


Rating 10/10
5/5
modified review posted

"Very satisified and was easy to install "


Rating 2/10
1/5
modified review posted

"Very disappointed with shipping it took them 13 days to ship, I communicate with coustomer center they respond back but still don't know why it's took that long. There price is ok but the product is look very cheep as compared to the price. I will not recommend buying from them even they offer me 10 dollars their store credit."

modified review Rep reply posted Nov-20-2014

CARiD.com, CARiD.com rep has responded

“Dear ch_tous,

We are so sorry for the delay which has occurred on the delivery of the product. We do appreciate your feedback and will look into your account to see what actions can be taken to prevent such situation in the future. Please feel free to contact us replying to this comment if you need assistance.
Thank you for your time and patience with us!

Sincerely,
Consumer Relations Department at CARiD.com”


Rating 10/10
5/5
modified review posted

"Great price and quick delivery."


Rating 10/10
5/5
modified review posted

"Great price. Good service. Would buy from them again."


CARiD.com is a Merchant Member! Learn more

CARiD.com is a merchant member
CARiD.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,909 merchant members.