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bytewizecomputers.com

Computer Hardware & Software

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--/100 (6-month rating)
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All Customer Reviews (39)

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Rating 10/10 5/5
modified review posted Feb-07-2003

"I ordered 2 Slot-T Upgradeware units, 2 Celeron 1.4GHz processors, and 2 sticks of DDR memory (256MB PC333).

The website was very easy to navigate and uses what is called "Canada Post's e-parcel" (looked this up at Canada Post myself) to give accurate shipping rates (neat tool, and pretty cheap too!!!).

The operation seems very efficient (automated), and while I never had a need to call for customer service, things seem very organized.

Once I completed the order I received my transaction receipt via email and then the next day I found an email with the shipping details in my inbox (tracking number and delivery company details).

My products arrived on time, well packaged, and labelled with Bytewize logo's.

I will shop here again and I recommend it as a strong consideration for others!!!"

Rating 10/10 5/5
modified review posted May-07-2003

"This was my first order from them and it was excellent!!

Bytewize is the best online company I've ever bought from."

Rating 10/10 5/5
modified review posted Aug-19-2003

"AWSOME seller! I ordered a Xdreamer computer case from them and it arrived the next day! The site looks very nice and professional, and very easy to navigate. Great Canadian online computer store. "

Rating 10/10 5/5
modified review posted Sep-05-2003

"**EDIT AGAIN: Well I sent them email (to all their accounts listed :) they responded almost immediately, they are definitely good about replying to emails, I wonder if this has anything to do with it. Apparently a capital letter in my email address in my account with them and what shows up when I try to unsubscribe differ and that's why they haven't unsubscribed me the other times. It makes sense but still they replied the other times saying sorry and I will be taken off the list, and it didn't work. My rating goes back up, the saga continues :)

**EDIT: OK this is really ticking me off, I have told them not to email me their flyers repeatedly at least 5 times and I just got another one AND the usubscribe doesn't even work. I really hate this so this will give my review a black eye. It was previously "very satisfied" but not anymore. No more Mr. Nice Guy.
***

I ordered a brand new Tyan motherboard (i875 ANNRF) from them. They listed it on their site even though they didn't have it in stock, but I had already guessed this when I learned how new this board was. I also emailed Tyan and they said it would be in N. America stores in a couple weeks. They are in Canada and you can change the currency throughout the site to USD, however their invoice is in Canadian currency (don't worry they charged the correct USD to my credit card). Shipping was a little steep but not outrageous.

Aug 13 - placed order w/ Bytewize, charge to my card appeared same day
Aug 14 - received email from Tyan, board will be in stores in next 2 weeks.
Aug 15 - Got promo flyer email from Bytewize, I email them to take me off their list and send another email about my mobo, curious if they actually have it. They respond within the hour late Fri. night (this was right after Northeast blackout and they are at work monitoring systems) taking me off their list and say that this late they can't get info about my mobo but assume they have stock or expect stock Monday.
Aug 18 - They email back, say it's not in stock. Says supplier-provided ETA has been delayed, apologizes nicely and says will send it ASAP. I don't mind it much since I already knew.
Aug 31 - Receive invoice email from Bytewize
Sept 3 - I email them at night asking if invoice meant anything, checking up
Sept 4 - Receive email, says he's checking for updates often. Says it's "overdue" at their supplier and new ETA is Sept.12.
Sept 15 - Receive email monday, the boards just arrived at their supplier friday evening
Sept 16 - my order shipped
Sept 25 - Finally receive mobo, everything good, it works great

One thing to note is that I could only track the package in Canada, once it crossed into the US the tracking didn't work. They said they might be getting FedEx or UPS shipping soon however. The Tyan board still is only listed on 1 Yahoo store and says out of stock and only a few on pricewatch have it.

I definitely recommend them mainly for their excellent customer services (email them and they email back quickly, reliably), their site is nice too."

modified review This review was modified by Lindo_wvw on March 22 2004 06:38:40 PM
Rating 10/10 5/5
modified review posted Dec-09-2004

"Ordered some ram on Sunday when closed and received Tuesday morning and I live in BC. The ram was shipped Purolator Air for a very small shipping charge. On the Sunday when I ordered I used there live chat they have on their website as I had some questions about the ram. My questions were answered promptly and the ram runs great. Will happily do business with again."

Rating 10/10 5/5
modified review posted Feb-21-2005

"I ordered a PDA on Saturday while they were closed. Immediatly got an email confirmation that the item would be shipped the following Monday (today).
I then read these reviews and sudently got worried...
Well I got an email this morning from the shipper stating the item was in there hand and should be here Wednesday as confirmed when I made the purchase. Actually I missed the email and called in...
The ladie who answered me was very kind and immediately confirmed my tracking number and even offered to resend the delivery confirmation number...

Great service so far even if purchased during the week end.

Stay tunned for an update when I do get the toy 8-))

Tumbs up Bytewize.

Part 2 of 2...

Today the 23rd I just received my PDA as estimated when purchased online !!!

Fully satisfied cutomer I am 8-))"

modified review This review was modified by JLDP on February 23 2005 07:59:52 AM
Rating 10/10 5/5
modified review posted Sep-27-2005

"Actually, I never received an invoice for this purchase, it was a tube of Arctic Ceramique, like $20 shipping included, and I have it, shipped, VERY well packaged, over-packaged actually, in very short time.

I inserted my order # in place of the invoice #, as I already said, I did not receive an invoice, nor did I require one. Considering this was a split payment, involving a credit I had at Bytewize, and PayPal, I'm very impressd at how quick it was processed.

The customer service at Bytewize continues to impress me, I will be dealing with them again.



"

modified review This review was modified by Brundlefly on October 06 2005 07:28:47 PM
Rating 10/10 5/5
modified review posted Nov-29-2005

"Very good communication, prompt reply to e-mails and competative pricing"

Rating 10/10 5/5
modified review posted Dec-01-2005

"Very good experience with purchase this time and every time in the past that I have dealt with Bytewize. They will go out of their way to help you find exactly what you are looking for and their prices are very competitive. I received this last purchase quickly as usual within 3 days. I look forward to future purchases with this company and great prices, shipping and customer service."

Rating 10/10 5/5
modified review posted Dec-13-2005

"My first purchase from this store and I must say everything went very well."

 
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