We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Buysquad.com Buysquad.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1001 SW 5th Avenue, Suite 1100
    • Contact: orders@buysquad.com
    • Phone: 503-207-0696
    • Customer Support: 503-207-0696
    • Business Hours: 9am - 5pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.78/10 8.78/10
    Chance of future purchase: Rating 8.48/10 8.48/10
    Shipping & packaging: Rating 8.11/10 8.11/10
    Customer service: Rating 8.62/10 8.62/10
    Return/Replacement policy: Rating 8.06/10 8.06/10

328 Customer Reviews

Rating 10/10
5/5
modified review posted

"well, initially had a IG problem with an order and I was upset and canceled it and left a bad review...well, their head honcho got ahold of me by phones not much later and asked me how he could fix it..lol I don't know I said..but he fixed it..he fixed it and I think he made the bad situation end up coming out very well..id probly return for another purchase, egh ya I will..lol I need a sound bar ! "


Rating 10/10
5/5
modified review posted

"Great experience, customer service was a great help.

Will definitely come again.

Highly recommmended!!
"


Rating 2/10
1/5
modified review posted

"Wanted me to purchase insurance (made it mandatory) 4 days after i purchased the item!"


Rating 10/10
5/5
modified review posted

"Glad I was recommended, satisfied with my order!"


No Avatar
VMK
Rating 2/10
1/5
modified review posted

"BUYSQUAD IS CURRENTLY TRYING TO HAVE THIS ACTUAL REVIEW REMOVED BY LYING ONCE AGAIN TO RESELLER RATINGS.
Please...... DON'T WASTE YOUR TIME HERE!!. Same song and dance act as the other low cost listers online. They can not and will not sell their products below cost. The advertised price is complete BS. You will get a call letting you know that you actually bought an inferior TV panel from another manufacture that was inserted into your set thus making it a "commercial" model. LG says this is not true and that there is no such thing. If Its lower than the reputable dealers, Stay Away and save yourself the time and hassle.
"


Rating 10/10
5/5
modified review posted

"Great prices, and one of the best customer service experience I have had.

Mark, from Buy Squad is doing it right, very nice, knows his product, and is there to help.

2 points on differentiation from their competitors.
1- They e-mail you a confirmation, then ask to call them to verify. Makes me feel much safer w/ this size of a transaction.
2- Mark wants you to be happy w/ your purchase, period. He suggested some accessories, and he was spot on. Better quality, but still with an excellent price.

I had it delivered, and even the delivery folks were super nice.

Will be a repeat customer
"


Rating 10/10
5/5
modified review posted

"I purchased a 65" samsung tv in june of 2014 and shortly after purchase it began having vertical lines going across the left side of the screen. I was extremely worried because i had shopped around to find the best price (which i did) and i really knew nothing about the company. I knew i was taking a big risk. When i contacted buysquad in March of 2015 to let them know of the problem (yes, i waited way too long) they told me they would send someone out to either repair it or replace it at no charge to me. I was shocked and relieved at the same time. Mark from buy squad was very helpful and my tv was fixed yesterday!! I am so happy and i will never order from anyone else again. Not only do they have the best prices, they have the best customer service too!! "


Rating 10/10
5/5
modified review posted

"All around great experience with Buysquad.com. Excellent support from customer service saved me from a huge mistake when I overlooked important details about the order I placed. Product availability, easy to navigate web site, great communication, competitive pricing, free shipping. Buysquad delivers what they promise, you can't ask more than that. "


Rating 2/10
1/5
modified review posted

"I purchased a Samsung UN65H7150 65" Class Full HD Smart 3D LED TV from Buysquad.com in November 2014. The product was shipped and received in December. Upon unpacking and initial operation of the television, I noticed a flaw the size of a parsley flake in the screen creating a white spot in the picture regardless of channel or input. I immediately contacted Buysquad.com for instructions for repair/replacement/return of the product. I emailed photos of the flaw and was asked to await instructions. I didn't hear back. I assumed they were simply too busy over the holidays to address my issue. I have called them almost weekly for the past two months, sometimes talking to customer service representatives with whom I've already spoken, only to be passed off to voicemail or disconnected altogether. Today I was informed that I would have to speak with Samsung directly! Why couldn't they have given me this direction any of the dozen previous times I've called and left messages or emailed? OBTW, the television was received without required parts to attach the TV stand assembly... I was told that I would have to PURCHASE replacement parts!!! When I went to Best Buy to try to acquire the required missing parts, the sales representative there told me my story was typical of the product quality and customer service I received from Buysquad.com. Never Again... Never Again... Never Again."


Rating 10/10
5/5
modified review posted

"Service was great, my rep answered all my questions and was very patient."


Rating 10/10
5/5
modified review posted

"I attempted to purchase a 70" tv through this website. Due to what I felt were some unclear fee's I attempted to cancel my order. Buysquad made a strong effort to keep my order, and to ensure I was satisfied with the transaction. Great customer service in my opinion.
"


Rating 10/10
5/5
modified review posted

"bought a 75" and a few accessories.
Definitely satisfied and look forward to coming again.
"


Rating 10/10
5/5
modified review posted

"They have unbeatable prices on their TV’s and an amazing customer service team."


Rating 10/10
5/5
modified review posted

"Recently purchase a 60-inch Samsung that was delivered with a cracked screen. I called the customer service line and they were extremely helpful. Fed Ex picked up the TV the next day and two days later another showed up in perfect condition. Would definitely purchase from them again. "


Rating 10/10
5/5
modified review posted

"Had a great experience, highly recommended. "


Share Buysquad.com's store rating

Buysquad.com is a Merchant Member! Learn more

Buysquad.com is a merchant member
Buysquad.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,852 merchant members.