Buy Rite Electronics

Ordered a receiver from them for a Christmas gift. They charged my card immediately and I received an email saying my order had been confirmed and would ship soon. A few days later I asked when it had shipped and when I would receive it. 3 days before Christmas they tell me they can't fill the order and then refunded my money. Don't shop here, it's a waste of time.

Excellent expeditious service. Ordered Yamaha RX-V663 receiver via their ebay listing. Very accomodating to my offer and shipping request. Talked to Tony salesrep via phone and confirmed purchase price and promptly sent Paypal invoice and swift shipping. Great shopping experience. From past negative reviews, best to pay via paypal and use ebay to purchase their items to protect you from poor customer service. You can recover your lost monies if transaction does not pan out.

This review was modified by its author, Lima45, on 2/13/09 2:34 PM.

Some problem at first as item is no longer available anywhere. They called me and we worked out a substitute at a good price. They called me at least three times, keeping me up to date, along with emails including the tracking information.  
I am a happy customer, especially with their communications.  

I Purchased a Yamaha RXV659 from www.buyriteelectronics.com using a credit card.  
I phoned Tony at BuyRiteElectronics.com the next day inquiring about shipping because I did not receive a Tracking number via email as the site suggested. Tony said he had 6 in stock and my order was good to go on Friday Dec 8/06. Sunday  
I phoned again but their voice mail was FULL. I emailed also. Monday I had no reply. I phoned Tony once again Monday afternoon. Now his story is that this order is to be "Drop Shipped from the Supplier". I told him if the shipment doesn't leave Monday to cancel the order. He told me he would expedite and call me right back. Still no callback at days end Monday.  
Now its Wednesday, never even got a courtesy call from these guys. I faxed them instructions to cancel the order as I will buy from someone else. Heads up when ordering from these guys!  
Some links to about www.buyriteelectronics.com:  
http://donwiss.com/pictures/BrooklynStores/h0069.htm  
http://donwiss.com/pictures/BrooklynStores/h0070.htm

This review was modified by its author, DaveGuy, on 12/13/06 1:46 PM.

I ordered from this site after calling to confirm the items were instock with paypal to protect my creditcard info. A day after they accepted payment, they denied payment for no reason. I didnt get ripped off. But something is wrong at Buy rite. Beware!

This review was modified by its author, GiantScale, on 11/26/06 7:39 PM.

I purchased (more so tried) a underwater digital camera kit. I waited about a week after I received a confirmation email for my order and not receiving any type of tracking number before calling. They said they did not have any and said they would email me the next day as to if they would be getting any in. To this day, I never received any other form of communication. The didn't charge my CC, but I was planning on having this for my upcoming vacation, and now do not have because I was waiting on this company to deliver. It makes me even angrier that they never contacted me again to let me know if they would or wouldn't be getting the merchandise!

Perfect transaction! I bought a Samsung model  
LN-S3251D TV. Ordered it on Monday - talked with Tony. Nice guy. He said it should ship Wednesday.  
On Wednesday, I received notice UPS had it and would deliver it on Friday. They did. Perfect condition, very satisfied. I saved $498.93 even after paying S&H over the "big box" price here. I would do business with Buy Rite again.

Good service, fast shipping, good price.  
Very satisfied customer

Buyers BEWARE!! DO NOT TOUCH THEIR WEBSITE!!! This seller is a thief. I bought an expensive Plasma Television (SONY KLV-32M1), and it was delivered a month late and when I finally got it the screen was CRACKED. I called them and told them about it and they tell me that its the shippers (UPS) fault and that I should get the money from them. I called up Sony to ask them if it is something that happens once in a while and they said that if I got it like that the seller DEFINITELY sent me a cracked screen on purpose. When I called BuyRite back at first they were rude and nasty and they got downright ugly. While I have since given up hope of getting back my money, I feel that it is my duty to warn the public to steer clear from there website.

I purchased a brand new MV900SDS Sony Dream System overhead DVD player for my car from Buy Rite Electronics but it arrived in an open box and was defective. I have emailed them over a week ago and received no reply. Their website has since gone down (supposedly for improvements), and their phone does not answer (message queue is full). I don't know what to do now. Beware.  
 
Rich Pauls

I had a positive experience with this seller. I purchased a minidisc player/recorder from them through Ebay within several days before the Christmas holiday and I received the item a week later as stated in the shipping estimate despite the holiday (and a transit strike). The price was competitive, the item arrived in good condition, and works fine.

The people here are very pleasant to deal with & pricing is very competitive.  
Very quick to repond to emails & phone.  
The shipping to Canada was fast & the item well packaged.  
Further, they followed up after the sale to make sure I was completely happy.  
I highly recomend this company for your business.

I ordered a Panasonic 50" Plasma TV from this company. It had the lowest online price I could find for a company who had the TV in stock. There were several companies who had a lower price by approx. $100.00, but the TV was on back order. Buy Rite shipped the TV within (24) hours of the purchase. The TV was delivered in excellent condition.  
 
The only complaint I have is with the Freight Company who processed the delivery. That company had my TV in their warehouse for over (2) weeks and never bothered to call me to set up a delivery. On top of that, the first delivery I set up with them, they failed to deliver the TV. I finally had to call Tony at Buy Rite to fix the problem.  

Once they received the money and sent you the goods after sales support is inexistant. Been emailing them 3 times about my HK AVR635 front door not shutting down i had to call them to be referred to Harman Kardon support who told me to retuen the unit for exchange since tem email buyrite again no answer back to request for exchange ...this just show poor customer service .Because they do not want to honor Harman Kardon Warranty i have to pay $75 to have the door fixed ...will not buy from them again unless they shape up their customer service ....it is unacceptable that they do not reply to email request for support

Recently in the market for a new pair of studio headphones (Sony MDR-V600, to be precise), I compared the prices and customer service reviews for a number of websites and decided upon BuyRiteElectronics, whose ratings in these regards were both excellent. They truly shined when I called customer service to ask some questions about their customer verification policy and to clarify a shipping address mix-up of mine due my recent move. BuyRite's customer service staff were genuinely courteous and helpful addressing all my questions and concerns cogently and completely. There was not a moment when I felt frustrated or ignored and my headphones, of which I've been keeping track via their website, are expected to arrive on time. I intend on patronizing BuyRite in the future when the need arises. I must also mention that I appreciate their policy regarding customer verification and security.