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61 reviews 
posted May-23-2012 “Thank you Robert!
I hope you enjoy your iRobot Roomba 560.
Thanks for bragging about us to your friends and family.
Let me know if you need anything.
@Angela”
posted May-23-2012 “Thank you David!
What will you name your new toy?
Let me know if you need anything.
@Angela”
posted May-17-2012 “Hi! I am so glad we made you happy! I hope you are enjoying your Neato too! @April”
posted May-14-2012 “Thank you Theresa!
I am just happy I was able to send you the brush head, so you wouldn't had to
return your whole Dyson back.
I wanted to make it as easy as possible for you.
Let me know if you need anything else.
@Angela”
posted May-10-2012 “Greetings, Debbie.
We're sorry the first vacuum walked off the job so quickly. But sometimes a bad item can make for a great experience.
We love that you're happy- because nobody does happy like Buy Happier, and it's kind words like yours that prove it. Thank you for taking the time to let us know how well we handled it.
We look forward to seeing you come in again soon. Have a great (and squeaky clean) summer.
Happy to help you,
@Bradley”
posted Apr-30-2012 “Hey Donna.
Thank you for that glowing review. It's awesome when I hear a that customer appreciates what we do here.
I do have to warn you, though- you wouldn't want me to sing a ditty for you- glass has been known to shudder, er, shatter under my dulcet tones.
My goal is to make every customer as satisfied and pleased as you are, so thank you, it looks as if I'm on my way!
Here's hoping your little guy learns to like the desert as much you now do. Have an awesome summer.
Sincerely,
@Bradley”
posted May-10-2012 “This is a wonderful review Stephanie!
Thank you so much!
We are just trying to bring the human touch back to customer service.
From the sound of it, we did just that.
We were glad to help.
@Angela”
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posted May-11-2012 
![Share](javascript:share_rating({"review_body":"I really did Buy Happier ,when I purchased my Roomba last week. Order was shipped very quickly and the extended warranty is the longest ever offered for free. I was surprised when I received the follow up email from Angela Stinson checking to see if I received my purhase and had any issues. They had one of the lowest prices around. I would recomend \u0022BUY HAPPIER\u0022 to anyone. <br><br><br><br><br>","link":"http:\/\/www.resellerratings.com\/store\/Buy_Happier\/comment\/1540636#comment1540636","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy_Happier.jpg","store_name":"Buy Happier","username":"Namelgne","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is one of the best online resellers in my experience. The customer service is exceptional. I placed an order for a recertified vacuum. Second day they called me apologizing my order was back order but they offered me a new unit with a competitive price. After another day, I called them saying that I want to change the order to another model which includes a bonus pack. They checked and found my order has been shipped and decided they were going to send me the bonus pack for free. The customer service is always very nice, professional and prompt. I will definitely buy from them again and again!","link":"http:\/\/www.resellerratings.com\/store\/Buy_Happier\/comment\/1533852#comment1533852","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy_Happier.jpg","store_name":"Buy Happier","username":"maormaor","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was happy with the order except on the info comercial they offer the cookbook which I thought it would be part of the Ninja, but the service was wonderful and I would order with them again","link":"http:\/\/www.resellerratings.com\/store\/Buy_Happier\/comment\/1532974#comment1532974","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy_Happier.jpg","store_name":"Buy Happier","username":"dimaldo50","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I must admit, I was skeptical, at the price, I figured if it lasted a year I\u0027d be happy. My Dyson25 (refurbished), stopped working about six months ago, I figured for what I paid, I had been lucky. While cleaning house, I found the paperwork from when I bought it in 2010. It had a 3 yr. warranty, that I didn\u0027t even remember it came with. I called the Buy Happier 800 number, a young lady, named Angela, got Dyson on a 3-way call with me, I told them the problem, he had me do a few things, then told Angela what the problem was. Three days after that phone call, I received a new brush head via UPS, put it on my Dyson, and it runs like new. VERY IMPRESSED!!, Thanks, I am telling all my friends, and anyone who will listen, GREAT company, and something very UNUSUAL these days, STOOD BEHIND their product. BRAVO! The Dyson guy did tell me about cleaning my filters, (which until then, I didn\u0027t know I had),so with that info, it should help my vacuum last for many years AFTER that 3 year warranty has expired. THANKS Buy Happier, you have made a believer out of me. Teri Osterman ","link":"http:\/\/www.resellerratings.com\/store\/Buy_Happier\/comment\/1494105#comment1494105","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy_Happier.jpg","store_name":"Buy Happier","username":"Tarheelinnavy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"One of the best customer service experiences I\u0027ve ever had, over the internet. Bought a refurbished Neato vacuum from BuyHappier off Ebay. Vacuum died second time I used it. They took it back and when they didn\u0027t have any more refurbs in stock shipped me a brand new unit.","link":"http:\/\/www.resellerratings.com\/store\/Buy_Happier\/comment\/1492247#comment1492247","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy_Happier.jpg","store_name":"Buy Happier","username":"dlauring","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought a vacume from Buy Happier and it wasn\u0027t what I expected. I called them and they were very helpful in helping me return it. They refunded my money within 3 days of receiving the product back and kept me informed of all information. I would definetly do business with them again. Thank you for your prompt service.","link":"http:\/\/www.resellerratings.com\/store\/Buy_Happier\/comment\/1489031#comment1489031","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy_Happier.jpg","store_name":"Buy Happier","username":"kittylover60","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The customer service & support from buyhappier.com is superb! I bought a neato 11 robotic vacuum & had problems with it because of a software version issue. While neato company itself told me I needed to get a compatible USB adapter to download updated software MYSELF, even though they sold me a defective product that required this update to operate correctly, buyhappier.com immediately assumed responsibility for this error & sent me a return label & shipped out a replacement neato 11 with verified updated software.<br>The support representative , Bradley Honig, had an immediate grasp of the problem & took ownership of this problem with the attitude \u0022I want a satisfied customer and this problem WILL be resolved by us in a way that does not inconvenience you the customer.\u0022 Brad represented this company well & true to its name. I wish I received this kind of service & support from every business I shop with. This type of support is a throw-back to at least the 1950\u0027s. The only thing missing from my experience with them is a little jingle\/ditty! : )","link":"http:\/\/www.resellerratings.com\/store\/Buy_Happier\/comment\/1485815#comment1485815","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy_Happier.jpg","store_name":"Buy Happier","username":"DominoQ","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered the Shark Navigator Lift-away Vacuum cleaner from Buy Happier and I couldn\u0027t be more satisfied. The price was very competitive with other online merchants. The package arrived promptly and everything was intact.<br><br>A few months later, the Turbo Pet Hair accessory, that came with the Shark system, stopped working. When I called Buy Happier, a customer service representative (Jin) went above and beyond to make sure that I was sent a new replacement. She contacted Shark directly and we had a three-way conference call to discuss the issue. Later, I was contacted by Angela to make sure that I received my replacement.<br><br>Now, when I am considering purchasing something online, I always check at Buy Happier first, to see if they carry the product. I wholeheartedly recommend Buy Happier!","link":"http:\/\/www.resellerratings.com\/store\/Buy_Happier\/comment\/1474839#comment1474839","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy_Happier.jpg","store_name":"Buy Happier","username":"Just-Saying","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Angela Stinson was my sales rep.","link":"http:\/\/www.resellerratings.com\/store\/Buy_Happier\/comment\/1449643#comment1449643","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy_Happier.jpg","store_name":"Buy Happier","username":"jayjona","rating":"4"}, "single");){kind=link}
"I do believe this is the best customer service/purchase I've ever experienced.
Emails returned within hours/minutes. Ludicrously nice and helpful staff?
Massive extended warranties that are actually honored without fuss?
I even asked them, honestly expecting the polite answer, 'no', if I could use a promo code I'd messed up in applying while ordering a refurbed Roomba, 2 weeks after it had arrived, and was told yes. This is a first for me. I was immediately refunded 7 percent of the purchase price.
A very rare example of excellent customer service. And you know what, I ranted on about how great they were so much, I know of at least one sale I sent their way as a result.
Other companies could learn a LOT here. Good customers appreciate this level of service and a company/any company ends up being paid back again and again in future customers and returning customers.
I look forward to when I can purchase from them again.
A very VERY rare level of customer care. I do hope you can maintain this.
Thank you."