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Stores > BuyAutoParts.com
  • BuyAutoParts.co BuyAutoParts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      Phone Hours are M-F 5:30am-6:30pm PST, and Saturday 6:00am-3:00pm.
      GENERAL PHONE
      1-888-907-7225
      FAX
      n/a
    • SUPPORT EMAIL
      sales@buyautoparts.com
      SUPPORT PHONE
      1-888-907-7225

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.54/10 8.54/10
    Chance of future purchase: Rating 8.28/10 8.28/10
    Shipping & packaging: Rating 8.69/10 8.69/10
    Customer service: Rating 8.62/10 8.62/10
    Return/Replacement policy: Rating 8.30/10 8.30/10
Voice your opinion! Review BuyAutoParts.com by clicking a star below.
Rating 10/10
5/5
2017-09-06

Excellent

"Iron, the CS rep was very professional and helpful."


Rating 10/10
5/5
2017-09-06

Final Closure RE: Incorrect part shipped.

"Stephen was wonderful in resolving my 2001 XJ8 Jaguar issue. The A/C Compressor was an incorrect part and was shipped in error. All has been resolved in an exceptional manner. The purchase date was 6/30/2017 Thanks again to Stephen, Sincerely Dr. Ed Hayes"


Rating 10/10
5/5
2017-09-06

awdesome

"had several things and he fixed all of them "


Rating 10/10
5/5
2017-09-06

Great Customer Service!!

"I am very pleased with the part I received. Richard was very helpful, he helped me get exactly what I was looking for.
"


Rating 8/10
4/5
2017-09-06

SO-0138662

"Received the a/c compressor part which had a circle connector and my connector to my 2006 Mazda 3i was square. After speaking with customer service, they advised that i splice the connector and rewire and tape the square connector to the new a/c compressor which worked. Only wished we didn't have to do that, put hopefully your company will revisited the connectors of those type of compressors for future customers."


Rating 10/10
5/5
2017-09-05

Great Service

"Easy and tonthe point service. James helped me out and everything got done. "


Rating 10/10
5/5
2017-09-05

Great customer service

"Great customer service Richard J was really helpful on making sure the parts ibhad on order were going to fit my vehicle "


Rating 10/10
5/5
2017-09-05

Great service

"My order for a Chevy AC compressor arrived and unfortunately there were seals that are needed (thick adapter washers) that i needed to use the newer style compressor. I called and the BuyAutoParts CS agent Iran was able to figure out what I needed. They are expediting them to me. "


Rating 10/10
5/5
2017-09-05

Part Replacement

"Stephen was nice and professional. He able to get me a replacement part and worked with me on shipping to APO address. The only downside is the wait time to talk to customer service. "


Rating 10/10
5/5
2017-09-05

Ordered steering rack which I need immediately.Just for $50 extra ( not like other company $150) I have expedited shipping:) next day.

"Nice customer service.Very fast shipping.Best prices!! From now I will never order anything from other sellers.Thank You so much!!"


Rating 10/10
5/5
2017-09-05

Allgood

"My experience was good. I had ask for a return label cause the part i ordered didn't fit my truck. Please get a label."


Rating 10/10
5/5
2017-09-04

Outstanding customer service

"James provided exceptional customer service during my call. He was very professional and extremely helpful in helping me resolve my issue. I am completely satisfied with the level of service that I have received and if I need assistance from BuyAutoParts.com in the future I would prefer to have James assist me.
Thank You
V/R
Henderson
"


Rating 10/10
5/5
2017-09-04

Awesome Service!

"I ordered a 1992 Toyota Land Cruiser power steering pump from James @buyautoparts and he answered all of my questions about it. He was very knowledgeable and my ordering process was quick. I would definitely order again and highly recommend them."


Rating 10/10
5/5
2017-09-02

Return

"Called in to get a part replaced under warranty and the customer service rep James was very help with setting up replacement part ."


Rating 10/10
5/5
2017-09-02

Thank u

"Just perfect. He helped me with the address. "


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