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Full Rating Profile
Buy Auto Parts Coupons
  • Rating 9.83/10 2,949 reviews

    9.83 / 100
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    Buy Auto Parts is a merchant member
    Buy Auto Parts participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • Buy Auto Parts contact information

    • Address: n/a
    • Contact: sales@buyautoparts.com
    • Phone: 1-888-907-7225
    • Customer Support: 1-888-907-7225
    • Business Hours: Phone Hours are M-F 5:30am-6:30pm PST, and Saturday 6:00am-3:00pm.
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 9.35/10 9.35/10
    Chance of future purchase: Rating 9.66/10 9.66/10
    Shipping & packaging: Rating 9.62/10 9.62/10
    Customer service: Rating 9.71/10 9.71/10
    Return/Replacement policy: Rating 9.75/10 9.75/10

All 2,953 Customer Reviews

Rating 10/10
5/5
modified review posted

"I recently purchased a full set of husky liner mud flaps for my truck and mistakenly ordered two rear sets........a quick email and phone call later, customer service took care of the problem. I am sending the wrong set back for a refund and I purchased the correct set for the front. They are a great quality item, a big thanks to Ken and Felipe at customer service for taking care of MY mistake."




Rating 10/10
5/5
modified review posted

"I had a great experience with Buy Auto Parts. The parts came on the date expected and fit like a glove. I have ordered for Buy Auto Parts before and would expect to order again. Excellent customers support skills. "


Rating 10/10
5/5
modified review posted

"Great service and the part was shipped quickly! I talked to Javier (a sales representative) who was very helpful in getting the information I required. Overall, I am very happy with the part I ordered as it fit perfectly. "


Rating 10/10
5/5
modified review posted

"Russell was an amazing help at finding the solution as to why the order was not correct and he helped me understand how I could avoid that same error in the past. I would recommend this crew to anybody because they treated me as if I was one of their most valued customers though I only buy parts periodically. I will definitely be back Russell!"


Rating 10/10
5/5
modified review posted

"I just bought a new AC compressor for my 2000 Pontiac Trans Am and Russell was extremely helpful. The first order wasn't the right one, but I didn't know until took it to my mechanic. This happens 4 months after I have the part and had been seating in me garage since. long story short I have a new AC and my wife is happy. Thank you Russell! He is a asset to this company!
Best regards Plamen.
"


Rating 10/10
5/5
modified review posted

"Very satisfied with Felipe customer service."


Rating 10/10
5/5
modified review posted

"Great customer services and very knowledgeable staff. Very helpful.
Drew gave me specific details and great help.
"


Rating 10/10
5/5
modified review posted

"WHEN YOU CALL ASK FOR FELIPE HE HAS EXCELLENT CUSTOMER SERVICES I ORDER A PART AND IT WAS THE WRONG PART AND HE HANDLE IT AND A PROFESSIONAL MANNER. MS.RICE"


Rating 10/10
5/5
modified review posted

"this is first time i had parts ordered from here. and i am happy that i did that. transaction was smooth, parts were delivered on time and i had right parts. after fixing vehicle i ended up not using one of the part that i ordered so i called buy auto parts. Felipe answered my call. he was so nice and understanding. even when i told him i have to return one part he helped me out. i will definitely do more business with you guys and if anything i will call Felipe. thanks. glad you have employee who know how to give 100% best customer service.
thanks again
"


Rating 10/10
5/5
modified review posted

"Detailed parts search on the website was great. Part fit perfect. So far the vehicle is shifting as designed."


Rating 10/10
5/5
modified review posted

"great product fast shipping"


Rating 10/10
5/5
modified review posted

"Jonny and Felipe were very helpful. Very knowledgeable to me in the ordering of the parts. Very patience. I asked them to return calls to me and they did. I appreciate that. We need more people like Jonny and Felipe in the Parts Department. God Bless the Both Of You."


Rating 10/10
5/5
modified review posted

"Buy Auto Parts was extremely helpful getting me the part that I needed at a very competitive rate."


Rating 10/10
5/5
modified review posted

"Buy Auto Parts has been great with my exchange. Josel, the Customer Service Rep, quickly processed my replacement parts and even made sure that I ordered the pair kit to save money on my order. I highly appreciate the responsiveness in getting my orders corrected. Thanks!"


Rating 10/10
5/5
modified review posted

"this is my first time ordering from you and was the best experience i have had ordering from the internet. zach was very helpful and made sure i had the right parts . thanks zach"