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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Buy Auto Parts Buy Auto Parts Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: sales@buyautoparts.com
    • Phone: 1-888-907-7225
    • Customer Support: 1-888-907-7225
    • Business Hours: Phone Hours are M-F 5:30am-6:30pm PST, and Saturday 6:00am-3:00pm.
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.38/10 9.38/10
    Chance of future purchase: Rating 9.57/10 9.57/10
    Shipping & packaging: Rating 9.49/10 9.49/10
    Customer service: Rating 9.63/10 9.63/10
    Return/Replacement policy: Rating 9.64/10 9.64/10

What is this?

4,937 Customer Reviews

Rating 10/10
5/5

"The entire buying process was simple and problem free. Once I provided my vehicle's VIN number everything else was a no brainer. I received the exact parts I requested. My only regret is having to return the parts due to a misdiagnosis. Dan was very helpful in explaining the return process. I've recommended this site to 2 others that are experiencing issues with their vehicles."


Rating 10/10
5/5

"Service was prompt. Questions were answered satisfactorily. Delivery was faster than expected."


Rating 10/10
5/5

"I received the package on the expected date. The product was well packaged as to avoid damage during shipping. The price was the best, and you can’t beat free shipping! Payment was easy through Pay Pall. And even though I ordered a part that did not fit my vehicle and had to return it, the return instructions from the customer service rep were perfect, and the return process was simple. And best of all, the folks that I spoke to spoke perfect English and I could understand them! Woohoo! "


Rating 10/10
5/5

"Adolfo was very helpful in providing me what I needed. Thank you."


Rating 10/10
5/5

"Excellent customer service from purchase through Shipping and now return process. Received item as listed at time stated. Turns out I did not need the part and contacted customer service for help with the return. I spoke with Seth and he was very polite and patient with all my questions. He told me exactly what I need to do to easily process my return! Thanks Seth!!!
Will recommend others and purchase here again if needed!
"


Rating 10/10
5/5

"Very knowledgeable and helpful when trying to match part numbers. I ended up not needing the part and they accepted the return without question or hassle. Arrion helped make the whole process painless. "


Rating 10/10
5/5

"Excellent customer service! Highly recommended! Russel was very helpful and answered all my questions and concerns! "


Rating 10/10
5/5

"Had an issue and Felipe in customer service took care of it.l"


Rating 10/10
5/5

"I am very pleased with the service that I received from Buy Auto Parts. I called to ask a question about ordering and instead of ordering online customer service took my order and had the parts shipped immediately. I received the parts when I was told. All the parts I ordered were in the shipment. I did call for some assistance and was given some good advice and helped me pull out the ball joints Lower. The two lower ball joints were the wrong parts. I could not wait for the new parts to be delivered and was sent a shipping label and have sent the wrong parts back and do expect a refund as soon as the parts are processed. Thanks for your service and support. I would tag all reviews if possible. I do not usually do work on my cars and probably won't in the future but thanks for being there."


Rating 10/10
5/5

"GOOD CUSTOMER SERVICE THANKYOU COLE AND ARRION"


Rating 10/10
5/5

"Fast speedy service customer rep Arrion was a great to work with shipment came right on schedule and was nicely packaged, would recommend this company to all my friends"


Rating 10/10
5/5

"The service was great and I got to talk to real person every time. I messed up a couple times and just ordered the wrong parts. I called customer service and they helped me get what I need to complete the job. so thank you"


Rating 10/10
5/5

"THANKS FOR YOUR HELP PLEASE CALL Bob at 770-838-0999"


Rating 10/10
5/5

"Great Service, came quickly. Then had to return because it did not fit and Felipe was very helpful in explaining how everything worked! Thanks! "


Rating 10/10
5/5

"I am extremely impressed by the service these guys provide. Quick and safe shipping and even better, you to talk to an actual person on the phone. No machines!"


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Buy Auto Parts is a Merchant Member! Learn more

Buy Auto Parts is a merchant member
Buy Auto Parts participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,851 merchant members.