We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Buy Auto Parts

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Buy Auto Parts Buy Auto Parts Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: sales@buyautoparts.com
    • Phone: 1-888-907-7225
    • Customer Support: 1-888-907-7225
    • Business Hours: Phone Hours are M-F 5:30am-6:30pm PST, and Saturday 6:00am-3:00pm.
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.12/10 9.12/10
    Chance of future purchase: Rating 9.33/10 9.33/10
    Shipping & packaging: Rating 9.22/10 9.22/10
    Customer service: Rating 9.32/10 9.32/10
    Return/Replacement policy: Rating 9.07/10 9.07/10

5,825 Customer Reviews

Rating 10/10
5/5
2016-06-22

You steered me right!

"I received a steering box for my 1982 CJ8 Jeep Scrambler restoration project timely and in good shape. Thanks, Andy"


Rating 10/10
5/5
2016-06-22

Killer customer service

"I had to give Buy Auto Parts a call because there was an issue with my order. Upon calling, I got through to a live person in less than 10 min of waiting (win!), but then found out that the part I ordered was actually not in stock (no bueno, especially since time was running short to get the Jeep ready for 4th of July weekend). Anthonee, a Customer Service Specialist there, handled the problem extremely quickly and even sent me a part of greater value than the one I originally ordered, at no increase to the item price!

Way to go Buy Auto Parts, and thanks for all your help Anthonee!
"


Rating 10/10
5/5
2016-06-21

Save yourself allot of $$$$

"Prices was on point. Part was everything they claimed. Got shipped and arrived in a timely manor. Would recommend buyautoparts to all"

This review was modified by IIORIONII on June 21 2016 05:24:05 PM

Rating 10/10
5/5
2016-06-21

Excellent Service!

"They were really great handling everything. Even thought there were some issues that had arisen during the process, they handled everything very professionally and we are extremely satisfied with the service we received. Ledel was wonderful and so was Dave and Carlos. All three helped me out without question each time I called. Thank you again everyone!"

This review was modified by automaxbrevard on June 21 2016 09:54:53 AM

Rating 10/10
5/5
2016-06-20

Saved Me From Becoming a ROAST !!!

" I live in Las Vegas, Nevada... The temps here are now hitting consistently above 110 degrees... My A/C went out in my GMC Sierra a couple of days ago and I found discountacparts.com (a subsidiary of Buy Auto Parts) on line, found my compressor kit and ordered it. Kit arrived the next day and was I relieved ! Came to find out that the Compressor I ordered did not come with the electrical connector for the rear case as is needed for my particular installation... that's when I called their customer service number and was put in touch with Ledel, One of the Sr. Customer Service Specialists. I informed Ledel of the challenge I was facing and he immediately set it up to over-night the connector at no charge to me.
I appreciate the fact that Buy Auto Parts stands behind their claims and they are truly there to assist their customers get the right parts every time. I am also appreciative of Ledel's professionalism and helpfulness in assisting me to resolve this challenge.
Thank you again Ledel.
"


Rating 10/10
5/5
2016-06-20

turbo service

"We needed to purchased a turbocharger for our tow truck. We received it in a short time, we had some questions about it and customer service helped us right away. We were back in business in no time. Thank you. Our livelyhood depended on you. Thanks again"

This review was modified by Clearwater2016 on June 20 2016 08:38:09 AM

Rating 10/10
5/5
2016-06-19

awesome service

"was amazing service and fast customer service, will use in the future "

This review was modified by Rogermiles87 on June 23 2016 08:35:07 AM

Rating 10/10
5/5
2016-06-18

Buy The Best!

"This was my second time ordering from Buy Auto Parts and now I won't be buying parts anywhere else unless it is absolutely necessary. They are the best. The customer service reps are well educated in their job and made ordering a breeze. The best part is that my order was processed and shipped immediately. I received high quality, correct parts in less time than I expected. My core fee was refunded as soon the old part was returned. I have recommended Buy Auto Parts to all my friends and family. I could not have asked for better service. Kudos to Buy Auto Parts!"

This review was modified by popcorn36 on June 18 2016 07:27:56 PM

Rating 10/10
5/5
2016-06-18

Hard to be more Awesome than these folks!

"Called the night before to verify part crossover for my old 4700 turbo.
Will sounded knowledgeable not only about what he was selling but what I was dealing with also.
The next day when my Boss came in. We discussed our options. Waited for California to open. Made the call. Ordering and Processing was expeditious. MY Turbo is on its way on the same day as I ordered it.

All in all a bad event is now better because of the way Will dealt with me.
Thank you so very much.
"

This review was modified by Jairamon on June 18 2016 12:51:49 PM

Rating 10/10
5/5
2016-06-17

Good job Matt

"Matt was extremely helpful in assisting me pick the right radiator for my car. We worked through getting the replacement and handling the return very quickly. "

This review was modified by ernbopatrick on June 17 2016 01:16:00 PM

Rating 10/10
5/5
2016-06-17

No thanks, Mercedes dealership!

"Tough choice....not! The Mercedes dealership wanted almost five grand to replace the air ride bags on our R350. $444 in parts and $360 to install at a local shop and we're good to go.

I came across Buyautoparts.com with a quick Google search, but your number is in my address book now. Thanks!
"

This review was modified by Philgel on June 17 2016 03:50:58 AM

Rating 10/10
5/5
2016-06-16

Once bitten twice shy

"After dealing with some of these local auto parts store and getting the wrong parts twice, I am happy to deal with a company that is so easy to work with. If the parts are correct and arrive on time , I will be back,"


Rating 10/10
5/5
2016-06-16

Came through in a bind

"After 2 weeks of dealing with local auto parts stores and junk yards looking for a 2008 Steering Box for a F450, you guys came through. I was told by many local parts stores as well as a very well known advertised online auto parts dealer that there were none in the United States.
Thank you for coming through, you will get more of my business from here on out.
"


Rating 10/10
5/5
2016-06-14

Excellent Customer Service

"Excellent customer service"

This review was modified by moparmike440 on June 14 2016 10:54:28 AM

Rating 10/10
5/5
2016-06-13

Solid parts

"Purcahsed a compressor and was satisfied with product fast shipping aswell."

This review was modified by Leathafacee_ on June 13 2016 03:00:11 PM

Ratings Calculation Change
Learn about Our Reviews

Share Buy Auto Parts's store rating

Buy Auto Parts is a Merchant Member! Learn more

Buy Auto Parts is a merchant member
Buy Auto Parts participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,565 merchant members.