We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
Buy Auto PartsCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: sales@buyautoparts.com
    • Phone: 1-888-907-7225
    • Customer Support: 1-888-907-7225
    • Business Hours: Phone Hours are M-F 5:30am-6:30pm PST, and Saturday 6:00am-3:00pm.
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.37/10 9.37/10
    Chance of future purchase: Rating 9.57/10 9.57/10
    Shipping & packaging: Rating 9.61/10 9.61/10
    Customer service: Rating 9.62/10 9.62/10
    Return/Replacement policy: Rating 9.51/10 9.51/10

What is this?

4,171 Customer Reviews

Rating 10/10
5/5
modified review posted

"I ordered a fuel pump for a 2000 Chevy Silverado on January 13. I'm not very well versed with car parts and was very wary of ordering online. Of course, I accidentally ordered the wrong part. The gentleman who helped me on the customer service line, Adolfo, was nothing short of exceptional. He helped me find the part I needed, emailed me a photo to confirm it was exact, and walked me through how to handle my exchange. I will definitely use this site to order any and all car parts in the future. Thanks Adolfo and thanks buyautoparts.com!"


Rating 10/10
5/5
modified review posted

"Buy Auto Parts is great, it is nice to be able to talk to someone in the USA if you are having issues, also they get you the right parts the first time. Great company to deal with "


Rating 10/10
5/5
modified review posted

"Very Happy with my purchase. I ordered a front shock absorber at a significantly lower price that the one I got from my dealer. Shipping was fast and my vehicle is work is working efficiently."


Rating 10/10
5/5
modified review posted

"Awesome customer service! Thanks Tayvis & Cole... Absolutely estatic "


Rating 10/10
5/5
modified review posted

"Felipe was very pleasant and helpful through the buying and return process for the core. I will definitely shop at buyautoparts again!"


Rating 10/10
5/5
modified review posted

"Great parts at low price. Order went very smooth so I highly recommend buy auto parts. "


Rating 10/10
5/5
modified review posted

"Fast service and great Costumer service. Thanks again Peter."


Rating 10/10
5/5
modified review posted

"I spoke with Russell and he was a excellent customer service when i processed my order. He did a exceptional job and help me to find my part..Thank you Russell. Was very nice talking to you. "


Rating 10/10
5/5
modified review posted

"I had ordered a fuel pump from buy Auto Parts.com on June 30, 2014 The price was a lot better than all of our local auto parts. The arrival time was very quick. On January 27, 2015 my husband called me to say the van needed a new fuel pump, so I then called our local auto parts store to find they were just as expensive as before. Someone suggested to me to call auto parts.com to check to see if there was a warranty. Russell answered the phone and was very helpful, I upgraded the one to an oem part and he knew I was without a vehicle and even got me 2nd day shipping. I will recommend auto parts. com to anyone needing parts. Thank you Russell"


Rating 10/10
5/5
modified review posted

"Excellent customer service"


Rating 10/10
5/5
modified review posted

"I had a good experience returning a part. The service representative (Justin) was prompt and efficient. He found the replacement part in stock and shipped it immediately. Highly recommended."


Rating 10/10
5/5
modified review posted

"Everything was great. Thank you justin!"


Rating 10/10
5/5
modified review posted

"they are a very good company and I was five from them again anytime I look forward to working with him again"


Rating 10/10
5/5
modified review posted

"The customer service I received from COLE was very nice and fast also accurate with what I was looking for. He went above and beyond to help me and I like that."


Rating 10/10
5/5
modified review posted

"Customer service is great. Justin answered all my questions. When I can't get a part locally Buy Auto Parts always has come through. A pleasure to do business with. Keep up the good work. "


Buy Auto Parts is a Merchant Member! Learn more

Buy Auto Parts is a merchant member
Buy Auto Parts participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,909 merchant members.