BuyMoreContacts.com Reviews - buymorecontacts.com/ Ratings at ResellerRatings

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buymorecontacts.com/

Apparel & Jewelry

Rating 4.00/10 5 reviews

4.00/100
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All Customer Reviews (5)


Rating 2/10 1/5
modified review posted Jan-17-2013

"I sent an e-mail order to BuyMoreContacts. One box of 1.5- and a box of 1.75-. When they called my optomitrist, they tried to tell her the prescription I called in was +, to which she swears she replied, "No, that's not right. It's a negative." Well, they shipped the positive! I checked the box for the numbers before we opened them but they were not marked either + or - on the box. When my daughter put them in, she knew immedicately they were wrong, I checked the slip, and, yes, they sent the +. When I called, they refused to help in any way because the boxes had been opened. Yes, the price was good, but I paid $91 for contacts their phone rep told me to throw away! Be very, very careful if you decide to order from this company!"

Rating 2/10 1/5
modified review posted Aug-22-2012

"Once again I pay for overnight shipping and they do not ship but charged my card immediately!! "

+ Read user comments
Rating 10/10 5/5
modified review posted Feb-23-2012

"BuyMoreContacts found on web search, cheapest price, easy ordering, and coupons on web too. They posted an honest price, not like their dishonest competitors, who tack on processing fees. The dishonest ones trick you by tacking on processing fees in final steps of order, after they gather your info. Kudos to BuyMoreContacts for advertising honestly. Beware of webeyecare, 11% hidden fee, or opticontacts, 6.5% fee, they violate advertising rules and regs in the US Fed Commercial Code."

Rating 2/10 1/5
modified review posted Apr-25-2011

"very clever company accepts payment without knowing customers order,when you chose your adress you actually can chose the country you want to be shipped to, but then if you chose another country other then U.S. , you have to chose a US state anyway, if you don´t, they accept the payment without recording the order, you send messages to customer service without answer, and after speaking to an online agent and explain the problem, you feel like the problem is solved, but after 4 days of speaking, the order still does not exist.. they claim you order in one day, and you receive the next.. lol lol lol.. this is definitly the worst online sales service in the history for me, thanks to paypal, i can open a claim to get my money back dispute open, let´s wait"

modified review reply posted Jun-22-2011

buymorecontacts, BuyMoreContacts.com rep has responded

“At the time this order was placed our website stated we did not ship internationally. The availability to enter a international shipping address was valid however we were not yet shipping with this option. Therefore a state would have to be chosen. This is something that has now been changed on our site and we have edited the site to be more user friendly. As you can see in our shipping section we now have three methods of shipment for international orders. Because we do not store credit card information you will be charged at the time the order is placed. Our quickest shipping method at this time is 5-7 business days for international shipping. We do apologize of the inconvenience at the time that your order was placed. Again at the time your order was placed our shipping section did state we did not ship outside of the US. However now that the material has been tested and our web site has been updated we can now accept international orders without a problem. If you ever would have any more issues feel free to give us a call at 1-800-393-2300 immediately.”

Rating 10/10 5/5
modified review posted Oct-14-2010

"This company was a pleasure to do business with. It's not often you have great customer service like they had provided for me. They went above and beyond what I had expected. I will be a customer for life!"

 
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