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"I ordered a Nikon Coolpix 5700 using the 800 number. The order was taken by Kevin who was extremely helpful. After one round of turning down suggestions for additional items he placed the order.
On Friday I received an email that it was shipped and the camera arrived via FedEx on Monday. Everything was as promised and went extremely smoothly. I would not hesitate to order from them again,"
"Living in Oregon, but expensive and the merchants here keep it that way by selling everthing for List price. But with sellars like Buy Dig, we out here in PAC. N.W., can buy at a great savings and still have great service! A++ for BuyDig, this is my second purchase from them with a great price and outstanding delivery. I wouldn't hesitate to buy any big ticket electronic item from them at all. The Olympus C8080 I just bought is Perfect. :)"
"I purcahsed a canon rebel digital. Order was fine, however 3 (minor) problems.
1.) They have a heavy sales pitch on the phone when you call to confirm the order. This is fine, as I did purcahse the warranty extension as I am clumsy and this camera is plastic and I would break it.
2.) They don't have an automated way of tracking the orders online so you have to call to track status
3.) It takes 24-48 hours to 'prepare the order' i forget the term they use for it, but other companies can ship in 24 hours and do same-day shipping if you order before 3pm.
I would order again."
This review was modified by awg2101 on March 01 2004 10:50:13 PM
"Ordered a Canon 10D camera 1-16-2004, they called 1-20-04 to "verify" I said I didn't want to buy anything else,he said it was in stock and get it out right-away. I E-Mailed,no answer, I called 3 times, last time 1-26-04 and was told the 1 they had in stovk was "defective" and it would be 2 weeks to get another. This is a "bait & switch"business. STAY AWAY. Robert Gray"
This review was modified by dreadtoast on February 06 2004 07:04:37 AM
"Bad overall experience! Would not think of buying from them again! Ordered on a Wednesday, Paid for next day shipping, and camera did not even ship the next day. I called ( Thurs ) to verify shipment, and got a salesman pushing accessories, went ahead and ordered lens filter kit to be shipped with camera. Camera shipped on Friday, and arrived on Monday without filter kit. Camera box was shipped inside of a larger box with no additional packing to take up extra space. Checked camera operation, and did not find any any obvious damage. Called to find out what happened to the lens kit, and also to inquire about a shipping credit. I was assured that I would receive the filter kit and a $10 shipping credit by Wed, or Thurs. Friday--No filters--No credit! Called Again! Was told filters would ship the following Tues, and shipping credit would be issued to my credit card. Cancelled filter kit, and I am now wainting for both shipping, and filter credit! 10 days for a lot of B.S! "
"I bought a Sony TRV33 camcorder from this merchant. I was initially attracted to them because of their low price on this model. After checking various review sites, i decided to give them a try. The good news... I received the item in perfect condition about a week after ordering. I would have really liked an order tracking system online since the hold time for customer service was more than 15 minutes, all three times that I called. I also got the standard accessories pitch by phone which anoys the heck out of me. Something about this camera catching on fire when charging... whatever. I didn't buy any accessories. They were vague about when the item would ship. It was always in stock, but was told originally it would ship on Thursday, then Friday. It finally shipped on Monday. They did upgrade me to Fedex 2 day... something I didn't ask for, and it definitely was a nice gesture. Overall, the hold time, vagueness of shipping date lack of order tracking and annoying accessories pitch can be overlooked by the good prices, upgraded shipping for free and reasonable shipping costs. I'd shop here again if their price was tough to beat. "
This review was modified by sgroer on December 12 2003 05:21:59 AM
"After reading through various ratings for different companies, I decided to give buydigitaldirect.com a try. I was shopping around to purchase a Sony Mavica cd500 digital camera. I found that buydigitaldirect had the right mixture of low price and high rating. I called to place my order instead of ordering over the internet since I wanted to make sure my order got done quickly. I called soon after they opened Friday morning and got through quickly. The salesman went through informing me about the various different products that went with it, but I didn't need them and we moved right along. I got Next Day Air delivery so it would be here Monday. Over the weekend I didn't get an email or anything with a tracking number (perhaps something in their email system, I don't know), so I called Sunday and within a minute had my tracking number. Sure enough, it got here on schedule and well packaged. Excellent camera and great service for this order. "
"I'm always leery about entrusting 700+ of my hard-earned dead presidents to a company with whom I have no prior experience, but after reading the comments and ratings here on BuyDigitalDirect, I decided to purchase a Nikon CoolPix 5700 from them as they had one of the lowest prices anywhere on the net.
I ordered my camera online late Thursday night and received a confirmation email Friday asking me to "verify my credit card info." I also missed a phone call at work from Jeremy and was unable to reach him that day. He did call back Sunday to confirm my order and a few credit card details (alternate shipping address on file, etc.) and offered the customary array of overpriced accessories. He was extemely friendly & polite and not pushy at all when I explained that I had everything I needed. He confirmed I would receive an email when the camera shipped.
I was slightly concerned when the camera had not shipped out by Tuesday, but received both a FedEx notice and one from BDD on Wednesday informing me that the camera had shipped 2 day FedEx (I had only paid for ground) and was scheduled for delivery on Friday. Imagine my surprise when it arrived at my office on Thursday!
Camera was exactly as advertised: US model with Nikon USA warranty, brand new - no obivous repackaging and all pieces accounted for. In short, a model etail purchasing experience. I would have no hesitation recommending this dealer to anyone looking for an excellent price without the scam tactics that seem so prevalent in this sector."
This review was modified by grfxguy3 on September 25 2003 02:33:00 PM
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![Share](javascript:share_rating({"review_body":"I ordered a Nikon Coolpix 5700 using the 800 number. The order was taken by Kevin who was extremely helpful. After one round of turning down suggestions for additional items he placed the order.<br><br>On Friday I received an email that it was shipped and the camera arrived via FedEx on Monday. Everything was as promised and went extremely smoothly. I would not hesitate to order from them again,","link":"http:\/\/www.resellerratings.com\/store\/BuyDigitalDirect\/comment\/154757#comment154757","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BuyDigitalDirect.jpg","store_name":"BuyDigitalDirect","username":"sands28","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Living in Oregon, but expensive and the merchants here keep it that way by selling everthing for List price. But with sellars like Buy Dig, we out here in PAC. N.W., can buy at a great savings and still have great service! A++ for BuyDig, this is my second purchase from them with a great price and outstanding delivery. I wouldn\u0027t hesitate to buy any big ticket electronic item from them at all. The Olympus C8080 I just bought is Perfect. :)","link":"http:\/\/www.resellerratings.com\/store\/BuyDigitalDirect\/comment\/148173#comment148173","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BuyDigitalDirect.jpg","store_name":"BuyDigitalDirect","username":"Mike A","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purcahsed a canon rebel digital. Order was fine, however 3 (minor) problems.<br><br>1.) They have a heavy sales pitch on the phone when you call to confirm the order. This is fine, as I did purcahse the warranty extension as I am clumsy and this camera is plastic and I would break it.<br><br>2.) They don\u0027t have an automated way of tracking the orders online so you have to call to track status<br><br>3.) It takes 24-48 hours to \u0027prepare the order\u0027 i forget the term they use for it, but other companies can ship in 24 hours and do same-day shipping if you order before 3pm.<br><br>I would order again.","link":"http:\/\/www.resellerratings.com\/store\/BuyDigitalDirect\/comment\/128608#comment128608","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BuyDigitalDirect.jpg","store_name":"BuyDigitalDirect","username":"awg2101","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a Canon 10D camera 1-16-2004, they called 1-20-04 to \u0022verify\u0022 I said I didn\u0027t want to buy anything else,he said it was in stock and get it out right-away. I E-Mailed,no answer, I called 3 times, last time 1-26-04 and was told the 1 they had in stovk was \u0022defective\u0022 and it would be 2 weeks to get another. This is a \u0022bait & switch\u0022business. STAY AWAY. Robert Gray","link":"http:\/\/www.resellerratings.com\/store\/BuyDigitalDirect\/comment\/120787#comment120787","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BuyDigitalDirect.jpg","store_name":"BuyDigitalDirect","username":"dreadtoast","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Bad overall experience! Would not think of buying from them again!<br>Ordered on a Wednesday, Paid for next day shipping, and camera did not even ship the next day. I called ( Thurs ) to verify shipment, and got a salesman pushing accessories, went ahead and ordered lens filter kit to be shipped with camera.<br>Camera shipped on Friday, and arrived on Monday without filter kit. Camera box was shipped inside of a larger box with no additional packing to take up extra space.<br>Checked camera operation, and did not find any any obvious damage.<br>Called to find out what happened to the lens kit, and also to inquire about a shipping credit.<br>I was assured that I would receive the filter kit and a $10 shipping credit by Wed, or Thurs.<br>Friday--No filters--No credit!<br>Called Again! Was told filters would ship the following Tues, and shipping credit would be issued to my credit card.<br>Cancelled filter kit, and I am now wainting for both shipping, and filter credit!<br>10 days for a lot of B.S! ","link":"http:\/\/www.resellerratings.com\/store\/BuyDigitalDirect\/comment\/118999#comment118999","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BuyDigitalDirect.jpg","store_name":"BuyDigitalDirect","username":"spcoolin","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought a Sony TRV33 camcorder from this merchant. I was initially attracted to them because of their low price on this model. After checking various review sites, i decided to give them a try. The good news... I received the item in perfect condition about a week after ordering. I would have really liked an order tracking system online since the hold time for customer service was more than 15 minutes, all three times that I called. I also got the standard accessories pitch by phone which anoys the heck out of me. Something about this camera catching on fire when charging... whatever. I didn\u0027t buy any accessories. They were vague about when the item would ship. It was always in stock, but was told originally it would ship on Thursday, then Friday. It finally shipped on Monday. They did upgrade me to Fedex 2 day... something I didn\u0027t ask for, and it definitely was a nice gesture. Overall, the hold time, vagueness of shipping date lack of order tracking and annoying accessories pitch can be overlooked by the good prices, upgraded shipping for free and reasonable shipping costs. I\u0027d shop here again if their price was tough to beat. ","link":"http:\/\/www.resellerratings.com\/store\/BuyDigitalDirect\/comment\/111489#comment111489","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BuyDigitalDirect.jpg","store_name":"BuyDigitalDirect","username":"sgroer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"After reading through various ratings for different companies, I decided to give buydigitaldirect.com a try. I was shopping around to purchase a Sony Mavica cd500 digital camera. I found that buydigitaldirect had the right mixture of low price and high rating. I called to place my order instead of ordering over the internet since I wanted to make sure my order got done quickly. I called soon after they opened Friday morning and got through quickly. The salesman went through informing me about the various different products that went with it, but I didn\u0027t need them and we moved right along. I got Next Day Air delivery so it would be here Monday. Over the weekend I didn\u0027t get an email or anything with a tracking number (perhaps something in their email system, I don\u0027t know), so I called Sunday and within a minute had my tracking number. Sure enough, it got here on schedule and well packaged. Excellent camera and great service for this order. ","link":"http:\/\/www.resellerratings.com\/store\/BuyDigitalDirect\/comment\/107958#comment107958","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BuyDigitalDirect.jpg","store_name":"BuyDigitalDirect","username":"bonnjer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Shipping charges are not shown until you click \u0022next\u0022 on the order page, very deceptive. No one answers the 800 number listed on their page. ","link":"http:\/\/www.resellerratings.com\/store\/BuyDigitalDirect\/comment\/100094#comment100094","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BuyDigitalDirect.jpg","store_name":"BuyDigitalDirect","username":"wedor","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027m always leery about entrusting 700+ of my hard-earned dead presidents to a company with whom I have no prior experience, but after reading the comments and ratings here on BuyDigitalDirect, I decided to purchase a Nikon CoolPix 5700 from them as they had one of the lowest prices anywhere on the net.<br><br>I ordered my camera online late Thursday night and received a confirmation email Friday asking me to \u0022verify my credit card info.\u0022 I also missed a phone call at work from Jeremy and was unable to reach him that day. He did call back Sunday to confirm my order and a few credit card details (alternate shipping address on file, etc.) and offered the customary array of overpriced accessories. He was extemely friendly & polite and not pushy at all when I explained that I had everything I needed. He confirmed I would receive an email when the camera shipped.<br><br>I was slightly concerned when the camera had not shipped out by Tuesday, but received both a FedEx notice and one from BDD on Wednesday informing me that the camera had shipped 2 day FedEx (I had only paid for ground) and was scheduled for delivery on Friday. Imagine my surprise when it arrived at my office on Thursday!<br><br>Camera was exactly as advertised: US model with Nikon USA warranty, brand new - no obivous repackaging and all pieces accounted for. In short, a model etail purchasing experience. I would have no hesitation recommending this dealer to anyone looking for an excellent price without the scam tactics that seem so prevalent in this sector.","link":"http:\/\/www.resellerratings.com\/store\/BuyDigitalDirect\/comment\/98766#comment98766","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BuyDigitalDirect.jpg","store_name":"BuyDigitalDirect","username":"grfxguy3","rating":"5"}, "single");){kind=link}
"trying to review digitaldirect not buydigitaldirect."