4/5

posted Jun-11-2013

"I received the wrong AC charger with the Sony camera. Buydig promptly sent the correct charger without any hassle. I will give them more of my business."

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5/5

posted Jun-09-2013

"Excellent seller, very fast shipping. Could not be better, got great deal on a lens over $2000. Email communication also was superb. Highly recommended!!!"

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1/5

posted Jun-08-2013

"I bought Bell&Howell Flash for Canon Camera and it came broken - does not work properly. Buydig.com told me to send it directly to Bell&Howell company, I already did it but they do not want to accept my return too... They are Emson now, they told me they bought from Bell&Howell just few products in past, but no Flashes. I would like to remind that I called to Bell&Howell company, to their customer support line.

So I called back to buydig - explained my situation. The lady gave me e-mail to some simcha@buydig.com he should help me but he never replayed.

So I do not have money, I do not have flash (Bell&Howell still have my parcel) and I do not know what to do, where to returt this item.

BUYDIG and Bell&Howell NEVER again!!!

Kristyna
kacerovakristyna@gmail.com
914 356 1472"

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2/5

posted Jun-04-2013

"Shipped with full invoice, but item missing. Received this email:
Dear Customer,

Thank you for contacting us.

I apologize for the inconvenience. AS in many businesses mistakes happen. I am sorry hat you have had to go through this. We would never intentionally do this to a customer. perhaps you are perfect in everything that you do and cannot understand how this happened. However, I have already refunded you for the missing item.
Sincerely,
Bill Haley-Sales Management

Worse response to a customer's plight I have ever seen..."

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5/5

posted May-30-2013

"Bought a Toshiba TV with BuyDig and a few days later the price dropped $30. When I wrote them of the change asking if possibly I could get in on that lower price, they quickly responded with yes. So, I'm quite pleased with that willingness to satisfy a customer and would recommend BuyDig to others."

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5/5

posted May-17-2013

"I recently purchased a tv at buydig. Not only was their price the best on the net ,but they had free shipping. I ordered it on a thurs. and received it the next day. I was amazed and so pleased. I only wish they had more products,so I could buy everything from them."

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5/5

posted May-10-2013

"Excellent Service on my first purchase. Bought my samsung tv at a low price and had it delivered after 4 days from ordered date. No Tax, No Shipping and No upsale to faster delivery (which I hate when they pull this out on you)...Love it, will purchase again from Buydig."

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1/5

posted May-06-2013

"SCAM! SCAM! SCAM! Its taking 5 months to still NOT get my refund! I had ordered Sync headphones with Ipod docking station on Dec. 7th but only recieved part of the package. I then called about the second package but found out that they are not offering this anymore and thats why i only recieved part of the package. But they did charge me in full for both so what do i do?
They sent me an RMA to return the package. The RMA took 2 weeks to be emailed to me after me calling them 2 times. I then put the RMA on the box and sent it back FEDEX. 5 months and 10 calls later (BUYDIG NEVER RETURNED ANY OF MY CALLS) they say its lost or never been sent. NO REFUND. Now im out headphones, docking station, and $300! This company is a RIP OFF"

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5/5

posted May-01-2013

"Buydig has been great place to buy electronics for me. After amazon and newegg i always checked prizes in Buydig before buying anything. Now they have 45 days return policy which is better than Amazon and newegg i will definitely check Buydig :)"

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1/5

posted Apr-26-2013

"Purchased a product from their ebay store. It showed 10+ in stock when I ordered and I payed immediately. I waited 2 days for a tracking number and finally sent them an email, they replied that they didn't have it in stock (despite still having an active auction for this product showing 10+ IN STOCK) then took their time processing the cancellation and returning my money. Will never buy from them, they are fraudulent."

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5/5

posted Apr-23-2013

"I had ordered a Sony Handy-Cam (BIG Mistake) through BuyDig (GREAT Choice). The picture quality was awful right out of the box. Spent 2 hours with two different levels of Tech Support staff at Sony without any resolution. I got tired and called Customer Service at BuyDig to see if they would allow a return or not. The Customer Service representative was an absolute delight to my ears after having dealt with Sony Tech Support people. Not only she explained the process for the return, she even sent FedEx prepaid return authorization. They did not even charge any restocking fee! This is the company you want to do long distance business with!! "

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5/5

posted Apr-08-2013

"Usually order from B&H but was closed for a long time due to the Passover holiday. BuyDig was opened earlier so I ordered from them. The free 24-hour shipping was true. Ordered in the morning and delivered to California the next day for a pair of Canon 600EX-RT flashes"

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5/5

posted Apr-05-2013

"BuyDig.com is an electronics internet store, which I very highly recommend to every person who cares about high quality of a product, yet affordable pricing. I've bought from BuyDig.com a radar detector, which originally is manufactured and sold by COBRA ccompany. The same radar detector, had I purchased it from Cobra, would have cost me about 60 dollars more. Now, I never exceed the speed limit, but even if I sometimes do to keep up wit an ongoing traffic, I will feel safer for BuyDig.com radar detector will be protecting me from police radars. It's a very sophisticated tool that uses satellite and has an optional feature, which I ordered at a discounted price also thanks to BuyDig.com. Excellent quality at affordable price! Buy your electronics from BuyDog.com!"

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5/5

posted Apr-04-2013

"When I first placed my order they had it in FedEx's hands within just a few hours. The package was at my door within three days, and I live across the country. They take shipping seriously despite what you may expect for it being free.

The item I received had a manufacturer's defect. Within 10 minutes of reporting this to their customer service I was sent everything I needed to return the item, including a pre-paid shipping label.

Normally with returns they refund you so you can place a new order, however my purchase was during a sale and the price of the item had risen since I'd ordered it, so I asked for a direct exchange instead and without a delay they obliged.

On the same day they received my return shipment they immediately shipped out the exchange order.

I have nothing but good things to say about BuyDig."

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5/5

posted Mar-28-2013

"When I found the camera I wanted for my husband's birthday at 'buydig.com' I was a little hesitant to order it because I had not ordered from them before. What a great experience! I order the camera bundle for less than what other stores were charging for just the camera and, when it looked like it would not arrive before my husband's birthday, they quickly changed the shipping to overnight for me! Also, they did this quickly and did not charge me for the difference in shipping, WOW!"

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