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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: The REAL BuyDig.com
    • Contact: customerservice@buydig.com
    • Phone: 800-617-4686
    • Customer Support: 800-617-4686
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.63/10 8.63/10
    Chance of future purchase: Rating 8.09/10 8.09/10
    Shipping & packaging: Rating 7.84/10 7.84/10
    Customer service: Rating 8.02/10 8.02/10
    Return/Replacement policy: Rating 7.83/10 7.83/10

5,630 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great bargain and pretty easy to use site."


Rating 10/10
5/5
modified review posted

"Outstanding! Nothing less can describe the exceptional customer service that I received from BuyDig.com's Bill Haley.

A series of prompt, and courteous communication with Bill led to another satisfying transaction with this terrific company.

As a past, current, and future customer of BuyDig, I strongly recommend them to anyone looking online for quality products at a fair price backed by "real customer service."
"


Rating 10/10
5/5
modified review posted

"ease to use, great prices"


Rating 10/10
5/5
modified review posted

"Great as usual with every purchase"


Rating 10/10
5/5
modified review posted

"First time I used Buydig! Good experience so far!"


Rating 8/10
4/5
modified review posted

"best products at Awesome prices"


Rating 10/10
5/5
modified review posted

"I was linked to your site from Cnet.com, and the price you have given them was $500-$600 less than the price on your actual site. That was disappointing to be sure, but...you do have it in stock. Also, on your site I tried to find out the differences between your various priced delivery options, and despite clicking on everything in sight, I could not, So, I hope I ordered the right delivery option, but I don't have the satisfaction of knowing for sure. So, thus far, mixed impression of your company. I'll know better if the TV is delivered soon, and in good shape. Until then..."


Rating 10/10
5/5
modified review posted

"Very simple to chechout and pay with either paypal OR Amazon integration. What a great option!"


Rating 10/10
5/5
modified review posted

"very good services. thanks"


Rating 6/10
3/5
modified review posted

"I ordered a Sigma lens on BuyDig's eBay page. They had the eBay page up showing that the product was available. I placed my order and waited a few days. I got suspicious and called their customer service department. I was then told that the item was on backorder. The original order page said they had the product in stock, and that I would get the item in about a week. So, the customer service rep told me to wait a month and he partially refunded me. One month later, I called back and they still didn't have the product, so I cancelled the order. The rep on the other end said I would expect my refund within 72 hours. It has been five days and I still haven't seen the refund credited back to me. It's been a little unpleasant dealing with BuyDig in terms of transactions, but they've made up for it by giving me some good discounts. I might give them a try in the future again."


Rating 10/10
5/5
modified review posted

"Very easy to check out with paypal, rock bottom pricing on the product I was looking for, I couldn't be happier with the transaction."


Rating 10/10
5/5
modified review posted

"Great prices and love the free shipping option!"


Rating 10/10
5/5
modified review posted

"Unbelievably excellent!! My 1st purchase was the BEST price on the entire web and it arrived in 1 DAY!! Ordered 2 PM 11/13, arrived 2 PM 11/14! Gorgeous item for Less than Half Price! Will buy again & recommend."


Rating 8/10
4/5
modified review posted

"it said free shipping on all orders why was i chargered shipping"


Rating 4/10
2/5
modified review posted

"First, I have bought a few items from BugDig in the past, and have been very pleased with the transaction and price.

This recent time I ordered a TV, and it was not so smooth of a transaction.

First, I could buy identical unit for less some place else. When I mentioned this fact to the guy on the phone, he stated they don't do a price match. Really? I ordered because BuyDig was closer, meaning less bouncing in the FedEx truck.

Second, I logged into my account, but paid through Paypal. This changed my order from my name to a visitor type, so my order was not in my account history now. BuyDig was just totally helpless, though could do nothing to move my order to be under my account. Really? With today's technology it is impossible? I know it is a false statement.

Lastly, I called them to ask about delivery. They said it will be "signature required" I asked to change destination to my work, but they claimed it was impossible because of Paypal. Yeah! So, I said ship it the next day so it get to my home the day after, so I can sign. Guess what? Signature was not required. I could have avoided all this hassle without loosing extra day of delay.

Bottom line, this transaction left a bit of a sour aftertaste. I will consider this next time I shop with them. These 3 times knock off 3 stars.
"


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BuyDig.Com is a merchant member
BuyDig.Com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,906 merchant members.